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BEST WESTERN Brantford Hotel And Conference Centre

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BEST WESTERN Brantford Hotel And Conference Centre
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342 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Kitchener
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

My room was clean and comfortable. The staff were welcoming. They could not accommodate my request for a particular room so they gave me two coupons for a free hot buffet breakfast. We also had dinner in the restaurant. Our server Lisa was fabulous!! Friendly, accommodating and attentive. Our meal of pork tenderloin was absolutely delicious and we sent our... More 

Helpful?
Thank MoyraKitchener
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We attended a wedding and stayed here and was very disappointed ... mattress and bedding very tired ... room smelled of smoke due to air conditioner venting from the back wall where upon we found numerous cigarette butts outside our sliding door. Bathroom extremely small have to move in beside toilet to close door. Restaurant was good ... nice prime... More 

Review collected in partnership with Best Western

Helpful?
Thank Terry M
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Terry M Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am pleased to know that you enjoyed the Prime Rib buffet at our restaurant and our friendly, helpful staff. I am sorry to read that your experience did not meet our expectations in some areas - particularly the guest room; please allow... More 

Windsor, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Front desk assistance was excellent. Check in was friendly and efficient. Our room was located on the second floor. First impression walking down the halls wasn't the greatest. The carpet was old and gross looking and the wallpaper in the halls looked the same. The old carpet continued in to the rooms. Other than that negative, the room was decent... More 

Helpful?
Thank Sandi M
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Sandi M Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am pleased to know that you enjoyed the excellent front desk assistance and that you found our complimentary breakfast to be "great". We are currently undergoing major renovations and look forward to your return visit so you can see the improvements we... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great hotel for meetings and rooms are always clean. Staff is very helpful and go out of there way to make your business easy to conduct. I stayed in a room with a Jacuzzi and I was impressed that the Jacuzzi worked so well. It filled up fast and worked very well, very clean. Overall, a great place for leisure... More 

Review collected in partnership with Best Western

Helpful?
Thank 717billp
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear 717billp, Thank you for choosing to stay at Best Western Brantford Hotel & Conference Centre. I am pleased to know you enjoy the cleanliness of our rooms and our helpful staff. We look forward to your return visit to one of our hotels for your leisure or business needs. Please continue to let us know how we are doing.... More 

Toronto
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Apparently this hotel is going under renovations, which are really needed. Our room wasn't yet renovated, but it was obvious it wasn't properly cleaned from the previous guests. There was dried urine on the toilet seat and hair in the bed. Walls are pretty thin, so you can clearly hear the cleaning cart going by at night and the ice... More 

Helpful?
Thank RogueSix
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear RougueSix Thank you for choosing to stay with Best Western Brantford Hotel and Conference Centre. I am sorry to read that your experience did not meet your expectations in some areas and I trust you notified our team at the time so it could be rectified immediately. We are taking your comments very seriously and I have discussed your... More 

Brantford, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was absolutely one of the best hotels I have ever stayed in and I have travelled over seas including Europe and Hawaii! Phil was very conscientious, friendly, professional and helpful...not to mention he was Mr. personality plus!! Made the check-in process as smooth as can be. Our room was spotless and VERY comfortable. The bathroom is spacious and plenty... More 

Helpful?
Thank 2016girls_trip
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear 2016girls_trip Thank you for choosing to stay with Best Western Brant Park Inn & Conference Centre. We truly appreciate you taking the time to share your amazing experience and positive feedback. Phil, "Mr. personality plus", will be thrilled to know you mentioned his name and the friendly, professional service you received. I am glad to know you enjoyed our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Brantford from Sept.10th to Sept.13,2016. The room was handicap accessible room and it was laid out quite well. The room was exceptionally clean. My socks were still white after walking around on the carpet for most of the first day. It's quite close to a few restaurants and shopping. It's worth the price to... More 

Helpful?
1 Thank Debbie M
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear Debbie M Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. I am pleased to know you enjoyed our exceptionally clean, spacious accessible suite and the convenient location, close to shopping! I am looking forward to sharing your feedback with our entire team, especially Brenda as she will be thrilled to know you mentioned... More 

Sudbury, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This was probably one of the best stays we had in a hotel in recent years. The staff was professional, very polite, helpful, knowledgable, etc. Check in and check out was a breeze. It was a breath of fresh air. The Hotel is experiencing renovations. There were signs everywhere that said "please excuse our mess while we make improvments" or... More 

Helpful?
Thank A1312UFtracyc
BW66036, Manager at BEST WESTERN Brantford Hotel And Conference Centre, responded to this review

Dear A1312UFtracyc Thank you for choosing to stay with Best Western Brantford Hotel & Conference Centre. What a fabulous title "Hospitality times 1000"; thank you! I am so pleased to know that you enjoyed our professional, very polite, helpful staff and that your entire stay from check in to check out was pleasant. Yes, we are under renovations in guest... More 

Peterborough
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I met my friends for supper and travelled with my other friend. we had not stay here before. the pool area was great and the hotel was in a convenient location to get the rest. and back on the highway. they are updating the hotel but that was no problem. we would stay there again. it was a little high... More 

Review collected in partnership with Best Western

Helpful?
Thank Patti J
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very spacious and clean. The pool was heated and very nice. The bed was comfortable and no complaints from the kids on the pull-out either. They had a smaller kiddie pool and a hot tub as well. Included a "free" breakfast, that cost us $30 for my family of 5. The only reason I gave it 4... More 

Helpful?
Thank kaylyn21
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more   less 

Additional Information about BEST WESTERN Brantford Hotel And Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Location: Canada > Ontario > Brantford
Price Range: $88 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brantford Hotel And Conference Centre 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
BEST WESTERN Brantford Hotel And Conference Centre Ontario
Brantford Best Western
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