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Customs House Inn

38 Depot Street, Pictou, Nova Scotia B0K 1H0, Canada
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46 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Dartmouth, Canada
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Worth the short drive over the historic causeway to Pictou.Very comfortable and homey,warm welcoming all around.Best sleep ever and right down town.You gotta stay here and enjoy this historic town.Lots of good spots to eat nearby and they offer continental breaksfast at the Inn

1 Thank Barry W
Vancouver, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We spent one evening at this Inn. We were a little concerned when we were entering the building because the entrance stairs are in disrepair. Our room was fine with a brand new bathroom but we didn't want to open the windows because all the screens were torn. We enjoyed a good breakfast the next morning with toast, cereal, etc... More 

1 Thank Margaret d
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a real customs house ( import duty and tax office) when built in 1872...140 years ago. It is at the waterfront, about 200 meters ( yards) from the full size replica of the Hector and only a bit further from the then US Consulate. Restaurants, waterfront, ships, salt air...right here...and the large bedrooms are very comfortable.

1 Thank Canuck2017
New Jersey
1 review
2 of 5 stars Reviewed 4 weeks ago

First, the owner was a very pleasant, interesting man. We enjoyed conversing with him as he told us about the history of the building and town. Otherwise, we were not happy with the Inn. When we arrived there was no one around. When the owner showed up he had no idea that we had a previously made reservation. It was... More 

Thank muffie409

Travelers are raving about these Pictou hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2015

We wanted to use Pictou as our jump off point for our visit to Nova Scotia and this inn was just fabulous. The rooms feature lots of original woodwork and very high ceilings. Walking distance to main street in Pictou with some cute restaurants. Innkeeper is Doug and is super personable. The continental breakfast could be slightly improved with muffins/Danish/bagels... More 

Thank TwoMountainFarm
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed September 8, 2015 via mobile

The customs house is so grim a building we drove right past thinking it could not be a hotel . A prison perhaps,or a warehouse. There was another such a place in the middle of town, surrounded by a wire fence and actually derelict. The innkeeper answered our knock wearing shorts with a wondering look ,as if he too was... More 

Thank Glenn B
Quebec City, Canada
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 9, 2015

The Inn was well situated near the waterfront, close to the Hector Heritage Quay. Our room (2D) was spacious with a large, confortable bed. The washroom was spacious as well. The Customs House is a beautifull old historic building. We very much enjoyed chatting with Don in the morning while having breakfast. If we are ever that way again we... More 

Thank Richard G
Montreal, Canada
Level Contributor
12 reviews
7 hotel reviews
4 of 5 stars Reviewed November 1, 2014

This is a lovely hotel with beautiful big rooms. The kitchenette is a very small corner but adequate. The reception was friendly and breakfast and conversation with Doug was very nice. The Hector museum was closed at this time of year but I would stop by Pictou again just to stay here.

Thank Oleoides
Coeur d'Alene, Idaho
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 3, 2014

Pictou turned out to be a charming little town. The Custom House added to the experience. Rooms were old but beautifully appointed. Nice continental breakfast and everyone we ran into (especially the Coast Guard employees staying on site) were delightful.

Thank SilverSolo
Crossville, TN
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 31, 2014

My wife and i were traveling with her brother and his wife. We I made the entire Travel Arrangements, I knew I had better not mess up as we were celebrating our 45th and they had Honeymooned in NS 48 years ago. The Customs House was a great choice. Doug, our Host/Innkeeper was very friendly and had a nice breakfast... More 

Thank potiphar
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Customs House Inn

Address: 38 Depot Street, Pictou, Nova Scotia B0K 1H0, Canada
Location: Canada > Nova Scotia > Pictou
Price Range: $104 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Customs House Inn 3.5*
Number of rooms: 8
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Also Known As:
Customs House Inn Pictou, Nova Scotia
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