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About
#22 of 31 hotels in Halifax
Location
4.4
Cleanliness
4.2
Service
4.3
Value
3.8
GreenLeaders GreenPartner
In the heart of the Halifax Seaport District, The Westin Nova Scotian offers a relaxing interlude on the Halifax Waterfront. Our guestrooms and suites offer comfortable accommodations with contemporary amenities. We are located near Canadian Museum of Immigration at Pier 21, Scotiabank Centre and Neptune Theatre. Take in the stunning views of the Halifax Harbour or The Peace & Friendship Park while relaxing in our signature Heavenly® Beds. With nearby shopping and abundant dining options, you will enjoy all that downtown has to offer. After a long day, refresh at our fully equipped fitness centre, which also includes an indoor heated pool and whirlpool. Enjoy delicious food items and a selection of beverages in our spacious Seaport Social Lounge and Restaurant. There's no limit to feeling good about your stay at The Westin Nova Scotian.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Board games / puzzles
Kids stay free
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Ocean View
Languages Spoken
English
Location
97Great for walkers
Grade: 97 out of 100
48Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
Contact
1181 Hollis St, Halifax, Nova Scotia B3H 2P6 Canada
Getting there
Rental CarsSee rental cars from $28/day
2171Reviews10Q+A100Room tips
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Quite a nice hotel, I would say the building has some interesting history, being built in 1928 by CNR. It appears very distinguished and stands out on the skyline. The staff at the front desk were lovely and helpful when needed, I did use the mobile check in. If ever back I will likely get a physical key as the mobile one on my phone did not seem to work that well with the readers. The room was fairly decent with a beautiful view of the harbour. It was clean and comfortable with an operational window, which I always appreciate. The bathroom was smaller and the door narrow, likely an indicator of the age of the building. I really enjoyed the rain shower head it was really nice; also notable was the readily available hot water (which I have waited up to 5 minutes to reach my floor in a new hotel in another city). The bar and restaurant is beautiful and a gorgeous light coming through in the early evening. Beautiful, amazing light coming through the high windows behind the bar. Servers and staff were very nice, and very busy too. Lots of Nova Scotia hospitality noted, you likely would not sit long alone in here. There is Superstore and Tim Hortons very close as well as several restaurants and shopping in walking distance. Hope to return someday.…
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded today
It is wonderful to know that you had an excellent experience with us at The Westin Nova Scotian! Thank you so much for your kind words about our lovely and historic facility. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark with our hospitable team, comfortable accommodations, and fantastic amenities. Hopefully, you were able to take full advantage of the convenience our excellent location affords our guests. We appreciate you taking the time to leave us a review and look forward to the privilege of welcoming you back again soon! From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've stayed many times and have always felt the staff were personable and professional.Rooms are consistently clean.I do miss Elements restaurant but we had a nice breakfast at Seaport Social.There are many great restaurants within walking distance and even a grocer/NSLC across the street.Our go to hotel if staying in Halifax.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded 2 weeks ago
We're proud to be your go-to hotel in the area! It's great to know that our clean, welcoming accommodations and convenient location keep you coming back to see us. We look forward to your next stay at The Westin Nova Scotian! From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just had the best stay at the Westin Halifax. Our room was very clean and very comfy. Our group decided to go down to the bar and have appeitizers and drinks, food was excellent and the service was over the top. A big shout out to Tracy, our server, very friendly and made us feel at home. Looking forward to going back this summer to the best hotel in Halifax, Thanks Westin for the great memories with friends.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded 2 weeks ago
Dear Darlene, You are the best! Two things that you can always expect here are clean, cozy accommodations to relax in and remarkable service, especially from Tracy. We are thrilled that you and your friends (family) made plenty of amazing memories during your stay, and we look forward to making many more soon. I hope you and Robert come back soon! From Glenn and The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room felt a bit musty and tired. The hotel is starting to show its age and is due for a bit of a refresh. It's totally fine, but it's nothing special! On our first day, our bathtub wasn't draining which was gross - but housekeeping fixed that for us.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Feb 20, 2023
Thank you for leaving a review. We are so glad you were able to visit us. Our team is always working to offer the best service to our guests, so we appreciate your feedback on where we can improve. We hope you will have a chance to come back soon. From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marilyn F wrote a review Feb 2023
There are no words for the caring and kindness that I received during my stay! I was there for 14 days supporting my sister while she underwent major surgery. From the front desk to the fantastic doormen and especially all of the staff at the Seaport Social! They became very special to me and I never felt alone during a very stressful time. They were just what I needed. I also met Glenn Bowie the GM...great guy and also Guido Kerpel who helped make sure that the adjoining room next to mine would be reserved for my sister once she was released from hospital...it was perfect! Very notable staff: Scott- my favourite bartender EVER. So calm! Tracy- best server ever and always smiling Maksim- so much knowledge and kindness Lee and Jordan- doormen who went above and beyond for my sister and I. Chris- the story telling bartender who kept me amused while having my morning tea Aiko-loved by all the staff and me for her hard work and enthusiasm. Great artist as well. Also: Kate (accounting/billing)...went above and beyond for me and my sister Jeani- Bartender Servers Katharyna and Rhoda And host Maddy- a wonderful person There are others-everyone was fantastic I feel like I would not have handled all of the stress as well without the wonderful staff...they really made a huge difference and I will never forget them!…
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Feb 11, 2023
Dear Marilyn, Thank you so much for your wonderful review! It was a distinct pleasure to have met you and to have played a pivotal role during this challenging time. Personally, thanks for your kind words, and you can rest assured that I’ll pass your comments of praise along to everyone that you have listed. It was a pleasure having you here with us, and we hope to see you again! Glenn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to commend on the level of service. We ordered room service, asked for "extras", and ate in the dining room while on a business trip. Each time we had direct interactions with the staff they were helpful, hospital and professional. I especially enjoyed a "pep talk" from one of your front door staff on my way to a difficult meeting. I wish I could remember his name. I would like to make you aware of a couple of ways the stay fell short of our expectations. Cleanliness - it was obvious the carpet on the 4th floor had not been vacuumed for some time. In fact, the entire fourth floor smells dank and it permeates your clothing. It smells like cigarette smoke and it is very off-putting. I felt uncomfortable as soon as we got off the elevator. We were missing amenities in our room like conditioner in the shower. I would also suggest mugs for coffee as opposed to the one paper cup that was left. I had asked at the time of booking for a microwave in the room, but that was not provided. On day two of our stay, although we paid for parking, the parking lot was full which caused a lot of stress. Due to the cleanliness concerns, we would not feel comfortable staying again. Also for those who like room to move around the standard rooms are very small. Think single-file while navigating the room with two people. …
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Pay particular attention to the room size. VERY cramped. Also if cleanliness is next to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Feb 5, 2023
Dear Nancy, Thank you for your feedback. While we're glad our amazing staff impressed you, we apologize for any concerns about cleanliness, which we take very seriously. I will ask our housekeeping team to check your room immediately. Regarding parking, we actually have the most parking available of any hotel in the city. However, sometimes with local groups in-house, there is not enough availability for everyone. I will ask our front desk team to look into it and rebate your second day's parking. We'll keep your comments in mind, and we hope to see you again soon. From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had read some scathing reviews about the Westin, so when I booked as a treat for my partner's birthday I was a bit worried. The front desk were amazing, they upgraded us to an ocean view room and had a lovely cake in the room waiting. Top notch service and amenities. We had a really special time, especially enjoyed the cheese platter from room service and chilling in the hot tub. Comfortable bed, loved the late check out time. We will definitely be back.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Dec 21, 2022
Dear Stephanie, Here at The Westin Nova Scotian, it is always our goal to exceed our guest's expectations, and we are thrilled that we managed to succeed in that for you during your recent visit. Thank you for your kind compliments on our attentive service and comfortable accommodations. We were honored to host you and your partner for such a special celebration, and we hope that you will allow us to welcome you back again soon! From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a waste of money it is staying here. Absolutely terrible front desk service. No knowledge of the immediate area surrounding the hotel or willingness to help resolve room issues. No information given at checkin for wifi or building amenities. Coffee and tea in rooms were all long past expired and was told I would have to pay for coffee in order to replace them or get coffee that morning. The room was not clean and the door to the bathroom was like a small closet door. We had to turn sideways to get into the bathroom. Waste of $300 a night.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Dec 15, 2022
Dear Thomas, In reading your review, it is clear that we failed to meet your needs, and for that, we are very sorry. Providing clean, comfortable, and welcoming accommodations is crucial to us and your feedback makes it clear that we need to do better. Our team will reflect and seize all opportunities to improve the guest experience. Thank you for making your voice heard. From The Westin Nova Scotian Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert J wrote a review Oct 2022
Service is terrible. Front desk staff were rude. The worst check in experience ever. I will never stay at a Westin again. Service at the restaurant was no better, after waiting for more than 30 minutes without anyone taking our order or offering coffee or tea, we left to get breakfast elsewhere. Their extremely poor customer service ruined my weekend.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Oct 11, 2022
Dear Robert, From check-in to check-out, it is our intention to provide our guests with friendly and helpful service on all occasions, and we are sorry to hear that you experienced otherwise. We will discuss this matter with our team as we work to uphold our standards. Thank you, and we wish you happier travels ahead.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I don't know where to start with this hotel, the fact that they have 4 stars is astonishing. First off, will say the lobby is very nice and the location is convenient but here is a brief description of our stay: 1) Check-in experience was terrible, we weren't told anything about our room, how to access the WiFi or any of the amenities. The front desk staff seemed more interested in getting back to browsing his phone than helping us. 2) We walk into the room and there is a distinct moldy smell 3) We paid for a queen size bed and got a double, even called to enquire about this and front desk told us it is a queen and there are no other rooms available 4) Condition of the room is atrocious, paint chips, stained carpet, dirty grout in the shower, bathroom fan not working, toilet directly out of a shopping mall stall 5) Wifi doesn't work, connects for about 30 seconds and will request another log in, over and over Had we paid a HEAVILY discounted price for this room we would deal with these inconveniences but this is a 300$ per night room. Any other hotel in town for half the price is a MUCH better value (we know, we checked with friends). We thought the Westin (and by association Marriott) brand was a safe bet. Especially at the rating and price. Do yourself a favor and go to any other hotel including cheaper brands and I promise a better experience. I cannot fathom how this hotel stays in business.…
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Book any other hotel, even the cheaper brands, they will be better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at The Westin Nova Scotian
Responded Oct 8, 2022
Dear Chiboii, We appreciate that you took the time to share your recent experience; however, we do find it very distressing. Our primary goal is always to provide our guests with an enjoyable experience, but your feedback makes it clear that we failed this time. Your comments will be forwarded to the respective teams to make improvements. Once again, we thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$152 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin nova scotian hotel halifax, westin hotel halifax, westin nova scotian, westin halifax, halifax westin
LOCATION
CanadaNova ScotiaHalifax Regional MunicipalityHalifaxSouth End
NUMBER OF ROOMS
310
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Claim Your ListingTHE WESTIN NOVA SCOTIAN - Updated 2023 Prices & Hotel Reviews (Halifax, Nova Scotia)
Frequently Asked Questions about The Westin Nova Scotian
Which popular attractions are close to The Westin Nova Scotian?
Nearby attractions include Canadian Museum of Immigration at Pier 21 (0.2 miles), The Emigrant Statue (0.08 miles), and Discovery Centre (0.10 miles).
What are some of the property amenities at The Westin Nova Scotian?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Westin Nova Scotian?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Westin Nova Scotian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Nova Scotian?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Nova Scotian?
Conveniently located restaurants include Stories Fine Dining, The Bicycle Thief, and Tomavinos Ristorante.
Are there opportunities to exercise at The Westin Nova Scotian?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Nova Scotian located near the city center?
Yes, it is 0.5 miles away from the center of Halifax.
Are any cleaning services offered at The Westin Nova Scotian?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Nova Scotian?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Nova Scotian offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.