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Chateau Nova Yellowknife

Traveler (100)
Room & Suite (16)
Dining (5)

About

#2 of 9 hotels in Yellowknife
Location
Cleanliness
Service
Value
The Chateau Nova Yellowknife is a brand new, full service hotel with 141 rooms and suites in Yellowknife. Located Northeast of Downtown and only 5km from the Airport, this hotel is in the heart of the city with great access to walking trails, Old Town and Niven Lake. The Chateau Nova Yellowknife offers a range of amenities including complimentary WiFi, fitness centre, steam room and sauna and more. Dine in the Quarry Restaurant & Lounge that offers customer favourites with a local flair. Relax in our lounge with our Daily Specials and enjoy a drink next to the fireplace. Enjoy Northern Hospitality at its' finest!
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
147Reviews
10Q+A
21Room tips
Traveler rating
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Popular mentions
Stayed here recently but only for 1 night and so review is based mostly on room. Room was updated- large, modern with large bathroom. Hotel is very large, nice lobby but the elevators were quite slow (as was service - but it was really busy). Overall, would stay here again.
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Response from Trail67085402169, General Manager at Chateau Nova Yellowknife
Responded 2 weeks ago
Good Morning, Thank you very much for your feedback. We hope to see you soon.
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I have stayed here several times and always found it very clean, nice and quiet. This in part re effects that it is a new facility. The only down side is that they now have an extension that requires over 1200 feet walk to reach. Still this us the place to stay if available.
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Response from Trail67085402169, General Manager at Chateau Nova Yellowknife
Responded 2 weeks ago
Good Morning, Thank you for your feedback. We hope to see you soon.
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Bathroom was not full cleaned upon arrival, and room not full vacuumed. Another guest did room service and the put the tray out in the hallway (the normal part), and that tray sat there for almost two full days (???!!!). And that was not the only one in my hallway that sat for
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Response from Trail67085402169, General Manager at Chateau Nova Yellowknife
Responded 2 weeks ago
Good Morning, Thank you very much for your feedback. Please accept my sincere apologies for your recent experience. I will share your comments with the housekeeping team during our weekly training sessions. Please reach out to me directly at enrique_t@novahotels.ca I would like an opportunity to turn your experience around. It will be a pleasure to personally welcome you back.
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I would stay here again! Right from our arrival, we were greeted by friendly staff. The room was nice, clean, spacious. We were given a room on the top floor. We liked our view. The bed was sooo comfortable. We were pleasantly surprised to have a fridge, microwave,
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Response from Trail67085402169, General Manager at Chateau Nova Yellowknife
Responded Apr 2, 2019
Thank you very much for your feedback. I will share your comments with our entire team. We hope to see you soon.
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Excellent hotel room, very new, wide and clean hallways, comfortable beds, big bathroom, good water pressure, all necessary toiletries provided, excellent outdoor view from room 236. Staff were very friendly and happy. However, the breakfast was very greasy. I ordered scrambled
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Response from Trail67085402169, General Manager at Chateau Nova Yellowknife
Responded Mar 26, 2019
Good Afternoon, Thank you very much for your feedback. Please accept my sincere apologies for your experience with breakfast. I will work with your comments with our executive chef and culinary team. Please do not hesitate to contact me directly at enrique_t@novahotels.ca. It will be a pleasure to personally welcome you back.
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PRICE RANGE
$147 - $179 (Based on Average Rates for a Standard Room)
LOCATION
CanadaNorthwest TerritoriesYellowknife
NUMBER OF ROOMS
141
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