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Holiday Inn St. Johns

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Holiday Inn St. Johns
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195 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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Edmonton, Canada
Reviewed 3 weeks ago

I stayed at this hotel from the 16 - 22 Feb 2017, the rooms were large and clean, very comfortable bed and the room service was excellent. My room was cleaned daily and the cleaning staff were very attentive to detail. The Front Desk was very helpful for the many questions I asked daily being a first time visitor to...

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Helpful?
Thank PeterPalmer38
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi PeterPalmer38, Thank you so much for your comments. We are delighted to hear you had a great first time trip to Newfoundland. We pride our staff on their hospitality and are happy that they were helpful to you with any questions you had. It sounds like the service was met every step of the way during your stay with...

Churchill Falls, Canada
Reviewed March 21, 2017 via mobile

I'm not impressed with this Hotel anymore. It use to be my go to place when I visit here but now it's showing its age, outdated, was not cleaned to normal standards, mattresses and blankets are worn out :( will not be staying here again

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Helpful?
Thank Mountainmax
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Mountainmax, I am saddened to hear of your comments regarding your most recent stay with us. This is certainly not the service we are known for. If you wish to reach out to me to discuss you may do so by email Shannon.Denine@whg.com in an effort that I may look into this further. While I understand that your stay...

North Kazakhstan Province, Kazakhstan
Reviewed March 4, 2017

I came here with my four children because of the water slide and nice pool. I fully expected them to be packed full but the weekday crowds were okay. The children love it for this and the water slide was one to remember. For the adults it was a holiday inn like any other, exactly what you would expect. Breakfast...

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Helpful?
Thank Silver C
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Silver C, Thank you so much for your feedback. We are delighted to here you enjoyed your stay with us and your children were able to take advantage of our pool and dual water slides. It is definitely popular for both kids and adults alike. As well happy to hear that despite breakfast time being busy that you did...

Reviewed March 3, 2017 via mobile

I've been at the hotel for 6 days and have had great service. The staff are really nice and pleasant. The shower and toilet is a little dated but really clean. My room has a mini fridge built in to the entertainment-dresser media console and up to date. The only thing that I have not liked is the lack of...

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Helpful?
Thank Norm H
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Norm H, Thank you so much for your comments. We're so happy to hear that our staff are friendly, we will be sure to pass along the kind feedback. We are glad to hear you enjoyed the HDTV despite lacking any of your favorite channels. So delighted that the heating in your room was quiet and very accurate, your...

Bridgewater, Canada
Reviewed February 16, 2017

My daughter recently stayed at your hotel with a group visiting Newfoundland for a skating clinic. Her stay was supposed to be 2 nights but was extended to 5 nights due to poor weather and flight cancellations. We heard nothing but good things about how wonderful your staff was in accommodating this group of children for several days. You went...

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Thank bdn440
Happy Valley-Goose Bay, Canada
Reviewed February 1, 2017 via mobile

Even though we made reservations long in advance not one employee we interacted with advised us of the breakfast that is served at the East Side Marios. We had to learn that the on our last night from other guest. The new pool was nice but a poor design each time anyone comes down the slide a pool of water...

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Helpful?
Thank Nunatsuak27
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Nunatsuak27, Thank you for taking time to share your thoughts and experiences of your recent stay with us. Please accept my sincere apologies for the shortfalls in you not being made aware of the restaurant hours including breakfast. I am surprised to hear of an issue with water being splashed onto the floor after sliding as we recently did...

St Davids
Reviewed January 12, 2017

I find it convenient when I visit SJ to stay here. the service and accommodations are consistent as well as very good. Check in and out is very quick and efficient. lots of convenient parking space near enough to the business community.

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Helpful?
Thank Brent C
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Brent C, Thank you so much for your comments. We are happy to hear you enjoyed your stay with us and pleased with the service and accommodations as well as the parking. We appreciate you taking the time to provide your feedback and welcome you back in the future. Warm regards, Shannon D. Operations Coordinator

Niagara-on-the-Lake, Canada
Reviewed January 9, 2017

The best thing about this hotel is the super friendly staff! They will answer any question and full fill any need! We had a problem with our bathtub and they sent the plumber immediately! Though the rooms really need renos, the bathrooms and sink area are just way too small a bigger person might find it uncomfortable! The beds were...

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Helpful?
Thank Lucy Q
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Lucy Q, Thank you so much for your comments. We are thrilled to hear you found our staff super friendly and able to fulfill your needs during your stay. I am saddened to hear of the trouble with your bathtub but am glad to hear it was rectified immediately. We are excited to announce we will be beginning renovations...

Williams Lake, Canada
Reviewed December 15, 2016

This is an older facility that needs a renovation but in spite of that I would still rate this as an excellent hotel simply because of the staff we encountered during our one week stay. They really understand pleasing the customer! The first room that we were placed into on the fourth floor had a worn bed that made it...

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Helpful?
Thank Bacchus56
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi Bacchus56, Thank you so much for your comments. We are so glad to hear you enjoyed your stay with us and that you received great service from our staff and that they were able to re-accommodate you to a more comfortable room. We are saddened to hear of your experience with our attached restaurant. We will ensure your feedback...

Labrador City, Canada
Reviewed December 3, 2016

stayed here for 3 nights last week, hotel rooms are a little dated. overall we had an awesome stay. rooms are very clean and the beds are really comfortable. the staff is what makes this place so enjoyable. everyone is super friendly, could you please give a kind hearted thank-you, to sarah and kelsey. they were really kind and attentive....

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Helpful?
Thank dndhynes
Norman V, Manager at Holiday Inn St. Johns, responded to this review

Hi dndhynes, Thank you so much for your kind comments. We are glad to hear you had a great stay. It's also very encouraging to hear that Sarah and Kelsey at East Side Mario's were kind and attentive. We will be sure that they are provided the feedback. We will be going through our next phase of renovations in the...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn St. John's Government Centre Hotel The Holiday Inn hotel in St. John's, Newfoundland, is proud to be a two-time winner of the Holiday Inn Quality Excellence Award. We offer friendly, professional service. Hotel is located just minutes from St. John's International Airport (YYT), downtown St. John's, provincial and federal government offices. Business travelers appreciate our central location. Our hotel is also in close proximity to education centres such as Memorial University of Newfoundland, Marine Institute and the College of the North Atlantic, as well as the Health Sciences Centre, Janeway Children's Hospital and the retail district of St. John's. Our hotel features a boardroom and 11 meeting rooms with A/V equipment and catering services to help your event run smoothly. We proudly offer a family-friendly atmosphere ideally located near beautiful Pippy Park, the Fluvarium, five golf courses, Aquarena and many more attractions in St. John's. Our hotel offers suites designed with families in mind, and kids under 12 eat free at Eastside Mario's, our on-site restaurant, when accompanied by an adult (max. 4 children/adult). With amenities like hotel-wide free high-speed internet access (wireless and hardwired), a fitness centre, a business centre, outdoor pool, rooms with balconies and drive-up entrances and much more, you'll want to make our St. John's hotel your home away from home in Newfoundland. ... more   less 

Additional Information about Holiday Inn St. Johns

Address: 180 Portugal Cove Rd, St. John's, Newfoundland and Labrador A1B 2N2, Canada
Location: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range: $104 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Johns 3*
Number of rooms: 252
Reservation Options:
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Also Known As:
Holiday Inn St. Johns Hotel St. John`s
Holiday Inn St. John's
St. John's Holiday Inn
Holiday Inn St. Johns Newfoundland, Canada
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn St. Johns staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn St. Johns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Had a room on the top floor at the rear facing the outdoor pool. Very Quiet.”
PeterPalmer38, 3 weeks ago | Read review
“Stay away from the Elevators to keep away the noise.”
669silverc, Mar 4, 2017 | Read review
“View of the pond and park in the back is nice”
956lucyq, Jan 9, 2017 | Read review
“i liked our room on the back, overlooking kennys pond”
dndhynes, Dec 3, 2016 | Read review
“Traffic noise an issue,”
theresab232, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question