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Hilton Saint John

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Hilton Saint John
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815 Reviews from our TripAdvisor Community

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Showing 789: English reviews
Moncton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW

To begin with I was staying at the hotel with a large group of people for a conference, they messed up a bunch of people's reservations, overbooked the hotel and had to send a bunch of us elsewhere for the first night, some as far as 15 minutes away. In my room, there was a crusty white substance sprayed all... More 

Helpful?
Thank Aimee G
Mayerthorpe
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Hilton sits by the Bay so you cab watch the cruise ships come in. Right next door to market square and the New Brunswick Museum , it wasn't far to go to see some sites if you were tired from the days trip. The hot breakfast had a lot of variety from smoothies to fresh fruit or porridge, omelet,bacon, sausages... More 

Helpful?
Thank elizabethkL4102JZ
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Elizabeth Thank you for your review. Its great to hear that you enjoyed your stay with us and had a great view of the docking cruise ships. Your positive comments on the breakfast buffet at York Bistro have been shared with the culinary team. We hope to see you back again soon. Kind regards..Dermot More 

Kelowna, Canada
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

everything was as expected, clean and well appointed, we had a harbour view and while it was noisy when the crusie ship fog horn blasted as it docked it was very nice. The hotel had a beutiful lobby only thing is i wish coffee was provided in the lobby for guests. the bed was a bit soft for my liking... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank coSt.Albert
Dermot C, Director of Sales at Hilton Saint John, responded to this review

coSt.Albert Thank you for your positive feedback. We appreciate your comments on hotel cleanliness and the lobby. We hope to have the opportunity to welcome you back as our guest in the near future. Kind regards..Dermot More 

Naples, Florida
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First getting here is tricky as GPS tells you to go down a road that is closed. Take a moment to make sure that you drive in on Union St. NOT N. Market. The parking here is confusing and they do not have a parking attendant or valet parking. You self park across the street. Rarely was there ever more... More 

Helpful?
Thank wendymarie64
Dermot C, Director of Sales at Hilton Saint John, responded to this review

wendymarie64 Thank you for your review. We have shared your comment regarding the parking garage with the City operators. We have suggested that additional signage might be needed to direct guests to the automated machines. We are planning a retrofit of our main guest elevators this winter to reduce the need for such regular maintenance shutdowns. We apologise for the... More 

Danvers, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed the hotel and amenities We used the pool, nice and clean. Staff was very accommodating. Perfect location and be sure to get a room with a view. Close to to activities and restaurants It was great

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 95s
Dermot C, Director of Sales at Hilton Saint John, responded to this review

95s Thank you for your feedback. It is great to hear that you enjoyed your stay with us and found the hotel location so ideal. We hope to see you again on your next visit up North to Saint John. Kind regards..Dermot More 

Camden, Maine
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Best location in downtown with really nice rooms, most with good views. However, breakfast buffet was disappointing and only one (of 2) elevator worked during our visit. Assume that's a temporary inconvenience. But would go back again, for sure, and eat elsewhere nearby.

Helpful?
Thank Douglas B
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Douglas B Thank you for your review. We apologise for the wait times you experienced due to the elevator maintenance during your stay. We are planning a complete retrofit of both elevator cars this winter which will eliminate the problems we have experienced of late. We appreciate your patience and for your positive feedback on the guest rooms and the... More 

WINCHESTER, MASS
Level Contributor
169 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 1 week ago

We are so very happy to be here at the Hilton Hotel in Saint John. Upon arrival, we received a pleasant and professional greeting at the front desk from Austin and that set the tone for our very happy stay here.Our room on the 10th floor is large, the beds are extremely comfortable and we have a full view of... More 

Helpful?
Thank Bob D
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Bob d Thank you for your great review. Great to hear that you enjoyed your stay in Saint John to such an extent. Yesterday was a busy day indeed on the harbour with 2 cruise ships docking. Today looks to be even busier with 3 cruise ships currently navigating their way in! We will pass your compliments onto Austin. Thank... More 

New Jersey
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was right where we wanted to be--on the water. We upgraded to a water view room. Unfortunately when we got to our room the fog had rolled in!. It lessened a bit before 6PM and during the night the view across the bay was beautiful and clear. Parking is accessed through an attached walkway and cost an extra... More 

Helpful?
Thank 6Miles01
Dermot C, Director of Sales at Hilton Saint John, responded to this review

6Miles01 Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your harbourview room..despite the initial fog. The City Markey is a little gem and certainly well worth a visit. We have passed your positive comments on breakfast to Chef and his team. Thank you again..Dermot More 

Gulf Coast Fla
Level Contributor
169 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This place is 100% Hilton - great service at the desk, nice well equipped rooms, a restaurant and free WiFi. Our room had a great view of the waterfront. Parking is not free, but at least it's convenient. Lots of restaurants in walking distance, too.

Helpful?
Thank kleektours
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Kleektours Thank you for your very positive review. We are very pleased that you enjoyed the great views of the harbour, the comfort of your room and York Bistro. We hope to welcome you back soon on your next Fundy tour. Kind regards..Dermot More 

1 review
5 of 5 stars Reviewed 1 week ago

Hilton Hotel was perfectly located to get the most out of this beautiful destination. The staff was incredibly helpful, the food on premises was very good (as were nearby options). The hotel is directly across from the indoor walkway to City Market. It is also right near the "boardwalk" area where cruise ships dock.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank suezq12zq
Dermot C, Director of Sales at Hilton Saint John, responded to this review

suezq12zq Thank you very much for your positive review and for your recognition of the hotel staff. Great to hear that you were able to find time to explore the City Market and the Boardwalk. It really is a great time of year to view the cruise traffic with so many ships scheduled over the coming weeks. Thank you again... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Saint John

Address: 1 Market Sq, Saint John, New Brunswick E2L 4Z6, Canada
Location: Canada > New Brunswick > Saint John
Price Range: $127 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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