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Hilton Saint John

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Hilton Saint John
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775 Reviews from our TripAdvisor Community

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Showing 752: English reviews
5 of 5 stars Reviewed 2 days ago NEW

Comfortable and pleasant stay at the Hilton Saint John. The staff was great, housekeeping quickly responded to requests and the concierge, especially, was knowledgeable about the area and made several great suggestions about things to see, places to eat, and where to get Cuban cigars.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kathrynk960
Dermot C, Director of Sales at Hilton Saint John, responded to this review

kathrynk960 Thank you for your very positive feedback. we are pleased that the concierge was able to assist you and guide you toward local places of interest to you. We hope you enjoy the remainder of your Maritime vacation and look forward to welcoming you back again. Kind regards..Dermot More 

Washington, DC
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For the last twelve years, we have had the opportunity to stay in this "Dog-Friendly" hotel. We have been at this hotel in the cold of winter and the warmth of summer. The city walking trail is located directly behind the hotel on the water front. It is well maintained and safe. The hotel restaurant offers an excellent breakfast each... More 

Helpful?
Thank Nfld
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Nfld Thank you for your recent review and for your wonderful loyalty over the past 12 years! Dogs are very welcome here and as you mentioned, Harbour Passage which runs past the hotel on the waterfront is a great place to exercise them. We have shared your kind comments with all the team here and we look forward to your... More 

Winter Park, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

This hotel actually has a real person answer the phone and can help you. Went the extra mile to get permission for me to park my RV on a street very close. Front desk always pleasant and helpful. Overall a very good stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 250sammiev
Dermot C, Director of Sales at Hilton Saint John, responded to this review

250 sammiev Thank you for sharing your feedback with us. We are very pleased to hear that you enjoyed your stay and that our front desk were able to assist you with your special parking request. We hope you enjoy the remainder of your road trip through the Maritimes and look forward to seeing you again next year. Kind regards..Dermot More 

Switzerland
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel right at the harbour in wakling distance. If you happen to pass by Saint John, this sure is the place. We could see the ferry terminal from our window. Hotel is ajoining New Brunswick Museum and Market Square.

Helpful?
Thank Bruno_8882014
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Bruno_8882014 Thank you for your review. Many guests who stay with us enjoy the proximity of the Ferry terminal to Digby as it makes for an ideal stop over en route to Nova Scotia. We hope you enjoy your vacation through the Maritime provinces. Kind regards..Dermot More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As expected my wife and I had great sleeps at this Hilton. The room had a great view of the water and was very quiet at night. We were rather disappointed in the cleanliness of the bathroom. There was black mould in the corners of the bathtub/shower, not that appealing that's for sure. As well my wife accidentally spilled coffee... More 

Helpful?
Thank Jamieswanson55
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Jamieswanson55 Thank you for taking the time to give us your feedback. We apologise sincerely for the lapses in housekeeping service. The service of your guest room was definitely not up to our usual standard. Please accept that we have shared your review with our Executive housekeeper and will do what i necessary to ensure this does not reoccur. We... More 

Clifton, ME
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the weekend here on a whim and fell in love with the hotel and the area. Saint John is a wonderful place full of awesome people and fun things to see and do! We stayed on the 10th floor (club floor) and the room was VERY clean and modern. It was also quiet...we didn't hear any slamming doors... More 

Helpful?
Thank Matt H
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Matt H Great to hear that you had such an exciting time in Saint John and enjoyed your stay with us! We appreciate your feedback and looking forward to welcoming you and your daughter back again next month! We appreciate you sharing your experience with us. Kind regards..Dermot More 

Ottawa, Canada
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideal location. Easy walk to main sites. Right on the water. Nice rooms. Great staff. Only minor issue; slow elevators. Comfy beds ando pillows (Hilton Hotels are known for this). The kids loved the salt water pool.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Terry S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Terry S Thank you for your very positive feedback. We have shared your comments on the comfy beds and the elevator wait with our housekeeping and engineering teams. We certainly understand the frustration that elevator wait times can cause and will see what can be done to address this, especially when the hotel is full. Thank you again and enjoy... More 

Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hilton sits right on the historic waterfront and at the base of an interesting street for walking. From here, you can climb the hill from the port either by walking outdoors, or by using the escalators in the market across the street and then choosing an enclosed skywalk into the town. The rooms are spacious and there is a... More 

Helpful?
Thank Norma Jo S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Norma Jo S Thank you for your feedback. We are very pleased that you enjoyed your stay with us in Saint John and found time to explore the historic areas of the City. We look forward to welcoming you back again on your next visit to Atlantic Canada. Kind regards..Dermot More 

Uniontown, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a great room facing the water. Got to watch fireworks from the room along with the boats coming in and out of the harbor. Great location, within easy walking distance of restaurants, shopping and water front.

Helpful?
Thank bdewitt2016
Dermot C, Director of Sales at Hilton Saint John, responded to this review

dbewitt2016 Thank you for your very positive review. We are very pleased that you enjoyed your stay and were able to take in the fireworks display from the comfort of your room! We hope to welcome you back again on your next vacation along the Fundy coast. Kind regards..Dermot More 

Saint Andrews, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything about this stay was wonderful. My cousin, sister and I all stayed here over the weekend and had a blast. The employees were more than helpful, patient and kind. The beds were super comfortable and everything is spotless! No dust or dirt anywhere. I would definitely recommend to my friends and family.

Helpful?
Thank Katie S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Katie S Thank you for your great review. We were delighted to hear that you and your family had such an enjoyable stay last weekend. Your comments on the kindness of the staff and the cleanliness of the rooms are much appreciated. We look forward to your next stay. Kind regards..Dermot More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Saint John

Address: 1 Market Sq, Saint John, New Brunswick E2L 4Z6, Canada
Location: Canada > New Brunswick > Saint John
Price Range: $134 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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