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Hilton Saint John

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Hilton Saint John
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729 Reviews from our TripAdvisor Community

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Showing 711: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Called while driving down, got booked and when arriving were told we had to move down a floor but then the manager said for our trouble I want to help; They discounted the room to an insane rate, and bought us breakfast. The room was still perfect and the view was incredible! The management wants you satisfied and it was... More 

Helpful?
Thank Josh H
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Josh H Thank you for your positive review. We are pleased to hear that you were satisfied with your room and enjoyed breakfast at York Bistro. We hope to see you again soon! Kind regards..Dermot More 

Fairfield, OH
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel as an overnight on our way to and from Cape Breton. A very comfortable and easy hotel (parking, etc) for a quick stop. Staff at ck in and ck out were great. Felt breakfast servers could have been more attentive.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Linda S
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Linda S Thank you for your positive comments regarding the hotel location and the staff at the front desk. We appreciate you staying with us on your way back from Nova Scotia also! We hope you enjoyed your Maritime holiday and look forward to seeing you again next summer. Kind regards..Dermot More 

Québec
1 review
2 of 5 stars Reviewed 1 week ago

There was no room available before 17:30 and travelers were piling in the lobby. This hotel is clearly overbooking. The breakfast was the best I ever had and the pool/fitness area were very nice👍. Nevertheless I will not go back at this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DanielBoi20
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Daniel Thank you for your review. We apologise that you had to wait to gain access to your guestroom yesterday. Obviously we aim to have all guest rooms available for check in by 3pm. On rare occasion, due to large groups not checking out by noon as expected, there is a delay. Our housekeeping team makes every effort to clean... More 

Kamloops, Canada
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, walking distance to downtown restaurants & shops, if weather not good you can walk undercover. Nice Hotel, clean, quiet, great Harbour view, staff very friendly & helpful. Only negative was finding hotel with gps when driving, if you rely on "1 Market Square" gps will try to direct you down a no entry Street!

Helpful?
Thank Sue-Laurence B
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Sue-Laurence Thank you very much for your very positive feedback. We are very pleased that you enjoyed your stay with us and found the hotel location and services so convenient. We hope you enjoy your summer vacation and look forward to welcoming you back again. Kind regards..Dermot More 

saskatoon
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed in 5 different hotel/motels during trip to NewBrunswick and Nova Scotia and this was my least favorite accomodation. Positive was a very comfortable bed and pillows, and view of fireworks one night out our window. Also we got a good room rate( normal rates a bit expensive). Negatives were noise: We could clearly hear conversations in next room, doors... More 

Helpful?
Thank 389heathera
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Heather Thank you for sharing your review with us. We welcome all guest feedback and certainly appreciate you taking the time to highlight the positive and also the areas where you believe the hotel needs to improve. We will review all the areas that you have outlined to see what we can do better. The comfort and safety of our... More 

Moncton, Canada
Level Contributor
219 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

We went for girls' weekend and ended up there by accident. The location is great. Park your car and all entertainment is close by. However, it is not a noisy hotel by any means. The staff is very helpful and courteous, the rooms are spacious and clean, and the harbor view is fantastic.

Helpful?
Thank millie2007
Dermot C, Director of Sales at Hilton Saint John, responded to this review

millie2007 Thank you for your very positive review. We are very pleased that your stay was such an enjoyable one and that the hotel location was so convenient for your fun weekend in Saint John. We look forward to welcoming you back again. Kind regards..Dermot More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have slept in St.John for only one night and had selected a room with harbour view with the front desk. The room had a small window but a nice view of the harbour and there was some fireworks on the evening, visible from our room! Some activities to enjoy (live music & food) in the street below, but that... More 

Helpful?
Thank Sylvain Z
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Sylvain Z Thank you for sharing your feedback with us. We have passed on your comments regarding the restaurant to the Chef. We appreciate you taking the time to share your critique on the food as it will help the culinary team to focus on areas where improvement is required. Thank you again and we look forward to your next... More 

Shoreview, Minnesota
2 reviews
5 of 5 stars Reviewed 1 week ago

Great check, very clans and updated hotel in the heart of the wharf area. Parking was $20 but worth it and the bell hops very helpful with luggage handling. Recieved upgraded room as s diamond HH member and nice complementary breakfast. Cute lounge overlooking the harbor. Staff extremely helpful. One of the nicest Hiltons I have stayed in and I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Larszz
Dermot C, Director of Sales at Hilton Saint John, responded to this review

Larszz Thank you for your positive comments regarding the hotel staff and the breakfast at York Bistro. We appreciate your loyalty to Hilton and look forward to welcoming you again as our guest in the near future. Kind regards..Dermot More 

Saint John, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The location, directly on the boardwalk, is perfect if you want to park your car in the underground garage and stroll to the many restaurants and shopping. The customer service at reception and the hotel restaurant was excellent. The overall atmosphere was lovely as it sits waterfront and beautiful views. However where it lost marks was firstly the room itself.... More 

Helpful?
Thank sunnydaze1111
Dermot C, Director of Sales at Hilton Saint John, responded to this review

sunnydaze1111 Thank you for sharing your feedback with us. we appreciate your recognition of the front desk and York Bistro teams. Your comments regarding your guest room are well received and are being reviewed with our housekeeping team. This feedback is certainly helpful to us in highlighting areas that need immediate attention and also when planning future guestroom upgrades. We... More 

Toronto, Canada
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we stayed at the Hilton Hotel. very nice hotel. right on the river. Market Square right beside the hotel where you can spend time shopping; cafes; restaurants; music; library or just relaxing. the hotel is beside the hot stop. enjoyed our stay

Helpful?
Thank DS416
Dermot C, Director of Sales at Hilton Saint John, responded to this review

DS416 Thank you for your review. We are very pleased that you enjoyed your stay during your recent bus tour through the Maritimes. We hope to have the opportunity to welcome you again. Kind regards..Dermot More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Location: Canada > New Brunswick > Saint John
Price Range: $137 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Saint John 3.5*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Hotel Style:
#4 Business Hotel in Saint John
#5 Romantic Hotel in Saint John
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