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Holiday Inn Express & Suites - Saint John

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400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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303 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Halifax Region, Canada
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not a bad hotel. it was undergoing renovations when we stayed there, but it was very quiet. the pool area was nice,and the oversize hot tub was very much appreciated after a long day of driving. a good spot to spend a night while traveling.

Helpful?
Thank JenCanadian
Toronto, ON
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This had all the qualities of a great Holiday Inn, but unfortunately, the whole hotel is under construction (which is needed to update it). However, the staff has made every attempt to make it as comfortable as possible, with the breakfast room and gym moved into previous conference rooms. But, the pool has been renovated and completed and is great... More 

Helpful?
Thank tengguat
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall and had an opportunity to enjoy our hotel and take advantage of our central location. Our commitment to investing in our property continues and we're extremely excited to show off our new look. Thank you again, and we look forward to seeing you... More 

Winnipeg, Canada
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I chose this hotel due to its location to the port. I requested a port view room and was not disappointed. There is a nice little pub "the pub down under" next door, we're we enjoyed dinner. Due to rain we could not walk to the port but was delighted as we hailed a taxi and met... More 

Helpful?
Thank DRegehr
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Reno's make the stay a little let enjoyable. The room was okay. on the plus side the lemonade in the lobby was great!. Toni who checked us in could of been a little more friendly. Lots of parking in the back of the hotel for you if your pulling a trailer. For someone like us who was pulling a trailer... More 

Helpful?
Thank Sharon D
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review of our Hotel. We apologize for not providing you that experience and service we strive for with all our guests - the type of service we pride ourselves in. Our public area renovations are nearing completion and we hope to welcome you back to see the finished product. Thank you for staying with us. Kind... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice place to stay on the way to Nova Scotia. Front desk staff was very friendly and helpful. Room was nice size, bed was comfortable, and very clean. Great location for getting off and on the highway easily.

Helpful?
Thank Charles H
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review! It is wonderful to know that you had a great experience overall and had an opportunity to enjoy our hotel and take advantage of our central location. We hope you will choose to stay with us again the next time you are in Saint John. Safe travels! Brian More 

Leduc, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed here for the better part of 2 weeks on a family vacation. When we first arrived we were a little concerned because the hotel was undergoing renovations and there was construction going on. It turned out we were concerned over nothing. Construction did not disrupt our stay at all. Our room, and the whole hotel for that... More 

Helpful?
Thank HomerS79
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

So wonderful to hear about your positive experience! We understand your original concern and strive to overcome the minor renovation inconveniences with clean, comfortable rooms, fantastic guest service and value added amenities. I will certainly be passing along your kind comments to our stellar housekeeping personnel and the rest of our team. We hope to welcome you back again soon!... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The Inn was undergoing rehab at the time, and so the manager upgraded our stay to a better room without asking when we arrived. The room was nice with a view toward the downtown. The free breakfast was fantastic, with pleanty of choices, and well maintained. The people were friendly and accommodating. And accessing the downtown was easy.

Helpful?
Thank Paul F
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your kind review and for staying with us! We're so proud of our Hotel and the amazing team that cares for it. Looking forward to showing off our beautiful renovations! We hope you come back and stay with us again soon. Kind regards Brian More 

Prince Edward Island, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel - great staff - big breakfast- love the pool & hot tub- would stay there again. The location was great and easy to find coming off the highway. Great pub next door - the down under - food was good and prices awesome!

Helpful?
Thank kdpei_8
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, our service and our location. Our veteran staff strive to provide that positive experience - even durings renovations and it's great to be able to share these... More 

Deerfield, New Hampshire
Level Contributor
177 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

As we pulled up the hotel and saw the scaffolding, we started to feel a bit uneasy about this hotel. When we walked into the front lobby, which is a labyrinth of plywood and apologetic signage, we were greeted by absolutely no one. After a few minutes, a man near the elevators said, "He's getting me a coffee." A few... More 

Helpful?
Thank daynasu
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for reviewing our hotel! We apologize that your stay was not excellent. We appreciate your input, and hope you will come stay with us again when our renovations are complete to make it up to you! Kind regards Brian More 

Brisbane, Australia
Level Contributor
121 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

wish we could have stayed longer at this hotel. the reception was being renovated when we arrived and I would love to see what it looks now. We enjoyed the location and was able to walk everywhere we needed to go. staff were friendly and went out of their way to assist with our questions.

Helpful?
Thank meegeemoments
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall and had an opportunity to enjoy our hotel and take advantage of our central location. We hope you will choose to stay with us again the next time you are in Saint John when we will be able to show off our fantastic... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Location: Canada > New Brunswick > Saint John
Price Range: $109 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Hotel Style:
#2 Family Hotel in Saint John
#4 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
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