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Crowne Plaza Moncton Downtown

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Crowne Plaza Moncton Downtown
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385 Reviews from our TripAdvisor Community

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Showing 369: English reviews
London, Ontario
Level Contributor
158 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We only stayed one night. The room was not overly large and the bathroom was small as we had four people. We had asked for a crib which wasn't in the room, but the desk clerk got us one even though we got in very late due to our flight. The rate was good value for the room and the... More 

Helpful?
Thank AW55
Laval, Canada
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The front desk staff was firendly and helpful. Our room was located on the 3rd floor. The carpet had stains and the mattresses were way too soft. Definitely needs renovations... However, the pool area was clean and a good size. They also have a playroom for young children. I do not feel that I got my money's worth by staying... More 

Helpful?
Thank CathyD70
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review CathyD70, We really appreciate you taking the time to let us know about your experience at out hotel. We are in the process of getting renovation soon and we are also looking forward to it. I am really sorry you think you didn't got your money's worth for this past stay. We hope to be... More 

Dover, New Hampshire
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms are nice. However they are doing construction across the street, so try to get a room on the back side of the building. Breakfast better than average motel, but not too fancy, either. They serve dinner in the restaurant.

Helpful?
Thank David K
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review David K, We are happy you liked our breakfast choice in the restaurant. We try very hard to have different choice for all taste. I am sorry if the construction has disturb you during your stay. Thank you again for this great review and we hope to see you soon again. Sincerely, Elisabeth Richard Director... More 

Patong, Thailand
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Love this hotel..I stay here for business a lot and the night desk staff are fabulous.. they always remember me and are always accommodating. The rooms are quiet and clean..the hotel has a great restaurant.

Helpful?
Thank nakitia
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Dear Nakitia, Thank you so much for this great review. Our staff always look forward to your arrival and are more than happy to do everything in their power to make your stay a memorable one every time. We hope to see you soon again at the Crowne Plaza Downtown Moncton. Thank you again! Sincerely, Elisabeth Richard Director of Rooms More 

Stratford, Canada
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were desperate to find a hotel in New Brunswick after driving in from Maine and were only able to get one at the Crowne Plaza. More money than we planned to spend, plus $12 for parking. We also had some noise concerns with the room. Melanie at the front desk was helpful in giving us a bit of a... More 

Helpful?
Thank CaroStev
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hello, Thank you so much for your review. My apologies that the noise was really disturbed your night. But I am glad you shared it with us and we could find a good solution for you on your next trip. Just make sure to let me know ahead when you want to book. That I will be able to find... More 

Toronto, Canada
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

It seems the hotel renovated the foyer only. Grand entrance but when you get up to your floor, the hallways are dimly lit and smells of solvent. The rooms also need refreshing. Other than the old furniture, seems clean. Also the windows cannot be opened for fresh air. A good sized pool on site with an exercise room. For those... More 

Helpful?
Thank dontfalldown
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hello, Thank you very much for your review. This is hotel is one of the eldest in Moncton. We always try to keep it up to date and as clean as possible which you saw. The gym and the pool are one of the nice asset we have in the building. The water is deep enough for children and adults... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff very friendly. We had a larger room with two queen beds, fridge, and microwave. The WiFi password did not work (said error) - so no WiFi during our stay. When we first got there, the room had a distinct smell... sewer? Mildew? Not sure if we just got use to it but once we got back from supper it... More 

Helpful?
Thank Melanie M
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi Melanie, Thank you for your review. It looks like your stay could have been great thanks to our staff and the room you had but we lacked in some important details. My sincere apologies for that. It really does not reflect the service we are used to provide. The only way I could make it up to you and... More 

Cape Town Central, South Africa
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at many Crowne Plaza's in the world and in North America. Most properties are outdated and just not welcoming. First of all the staff is wonderful. Truly friendly & helpful I was fortunate to get the model room of the hotel - the only renovated room so far. The hotel staff asked me for feedback so here... More 

Helpful?
Thank Maarten V
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi Maarten, Thank you so much for the time you took to write a review and share your experience. Your comments are really important as we are in the process to improve our rooms. I can ensure that the Management team has been made aware of your feedback and will be using it to improve our services and new rooms.... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is Nice! Rooms slightly outdated but the beds and pillows are soooo comfortable!! Staff is amazing! Everyone was very helpful and super friendly! Free breakfast which was awesome! Location is perfect! I would stay here again Had a very positive experience! I enjoyed my stay very much! Would definitely recommend this hotel!

Helpful?
Thank Eva K
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi Eva, Thank you so much for your review. It is always a great pleasure for us to take care of our guests and make them happy. I hope you also had time to enjoy our swimming pool and the brand new hot tub. If not just come back to see us soon, Nicolas Bertrand Guest Services Manager More 

Edmundston, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Very friendly and professional staff, Shelby at reception is amazing, languages french & english, great personality, made me feel very comfortable and welcoming... fresh, clean room and beautiful, great view, slep like a baby.. The hotel is centralized in the beautiful city of Moncton, great location, walking distance, restaurants, stores,etc... I recommend this hotel totally! enjoy!

Helpful?
Thank charleneouellette934
CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi, Thank you so much for your great review. I already shared your comment with my staff and especially Shelby. We are happy you really enjoyed your stay with us. We hope to see you again soon, Nicolas Bertrand Guest Services Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 

Additional Information about Crowne Plaza Moncton Downtown

Address: 1005 Main St, Moncton, New Brunswick E1C 1G9, Canada
Location: Canada > New Brunswick > Moncton
Price Range: $117 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick
Hotel Style:
#8 Business Hotel in Moncton
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