I called on behalf of a group of retired ladies wanting their own rooms. The owner's pleasant response was "no groups". What qualifies as a group? Six people. The owner suggested I call other B&B's. Very disappointing.
We were recently on a cross country trip and had the most wonderful stop over in Winnipeg at The West Gate Manor B&B. Beautiful old home decorated in the style of the times. Clean and quiet in a beautiful residential setting. A scrumptious breakfast was served in the dining room along with some quiet conversation with our hosts the next morning before we left. Would definitely recommend a stay here if you are passing through.
I didn't stay here, this review is solely based on my inquiry to a reservation. I hadn't said very much when I called about details before I was practically cut off and told "Nope we have nothing for you". All I had said was "I would like a reservation for 7 people" and they immediately said "Nope". Solely based on this abrupt response I would not recommend this place to any friends or family when they come to town to visit. It's a shame because this place looks very nice. They need to learn some customer service skills. Apparently they think they don't need the business but they need to learn that word travels fast on first impressions.
This is a lovely Victorian home in a unique enclave of Winnipeg. A 100 year old library is a few doors down. We stayed in the Walnut Room which has a sunny side room furnished with a couch and desk. The bed was excellent and the newly renovated bathroom with a soaker tub, large shower and heated floor was delightful. There are four rooms on the second floor with a shared bathroom, and two rooms on the third floor with another shared bathroom. Cons: 1. Shared bathroom-Since it was low season I had asked the host when booking if we would have a bathroom to ourselves and he said that was likely. Then a new guest came who was housed on our floor and shared the bathroom while the third floor remained empty. Trying to juggle morning readiness becomes awkward. I was disappointed with the arrangement as I had specifically indicated concerns about sharing the bathroom and there was an alternative available which was not taken. 2. Breakfast is served on a static schedule which suits the host's time table, not the guest time table. Weekdays: 7:45 am. Weekends: 8:30 am. I had one breakfast which was very nicely cooked (Note: milk only for coffee. We prefer cream which was not offered) but we declined the other breakfasts to avoid having to get up and ready on someone else's time frame. I did not know in advance there was a schedule for breakfast. 3. Since I had one day in the room, it would have been nice to have a kettle in the sun room to make tea or coffee. I asked to use the host's kettle but did not feel comfortable boiling water in their kitchen. The hosts are lovely people, however, they did suggest they were not as interested as they used to be in the schedule of running a B&B. This was evident. I would have been happier if the price was reduced to acknowledge the first two complaints above. Then when guests choose price over a private bathroom and attentive service, the guest is willingly making the concession. Even though the Juno Awards were in town the same weekend, my colleagues found a lovely downtown hotel which included a full hot breakfast for only $10 more a night than West Gate Manor. Since the bathroom is shared and guests are not catered to, this B&B would be more appreciated if it was a significant savings over a standard hotel.…
My first impression, after phoning for reservation, was that the hosts were not very professional, as they didn't even ask for my name. However, that changed when we arrived, as they were very welcoming and he actually apologized that he not asking for my name in the phone. Our stay was very comfortable, and there were a lot if unique Victorian antiques. We stayed in the Brass room, had clean sheets and towels. The bathroom was newly renovated, with big "rain fall" shower, and separate bathtub. Breakfast was delicious: eggs, bacon, blueberry loaf, fruit, yogurt, juice, tea