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Ocean Promenade Hotel

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Traveler (74)
Room & Suite (49)
Pool & Beach (6)
About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Banquet Room
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
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Reviews & more
333Reviews
99Photos
6Q+A
100Room tips
Traveler rating
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Popular mentions
The fireplace in the rooms is a nice touch giving that warm cozy feel, especially nice given we stayed in November. Rooms were nice and clean. Great location on the ocean front. Would definitely stay again.
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Nice little hotel in a good location close to the beach and water. Great view if you're lucky enough to get a room that directly faces the ocean. Rooms are clean and generally quiet. However in the evening it seemed that the train seemed to rumble by every 40 - 60 minutes,
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Let me start by saying, that the main complaint I have, is really no fault of the hotel itself.The problem is, that it's such a major issue, that I would never recommend, or stay at the hotel again. The location really was incredible. With a view of the beach only steps away, as
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I checked into my room and there was a pubic hair on my supposedly clean towel. When I asked the front desk to replace it they told me I had to come down and get it myself. There is also mold in the shower and chipped plaster in the bathroom.
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Stayed three nights at this hotel. Room was clean and quiet. Lovely small cafe for breakfast. Reasonable priced, good and friendly service. Lots of restaurants close to this hotel. I tried Zapoteca and Uli`s. Both ok.
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Response from Ocean Promenade H, Guest Relations Manager at Ocean Promenade Hotel
Responded Oct 24, 2018
Thank you so much for your kind review from Finland! We wish to see you again in the near future and take care!
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All photosTravelerRoom & SuitePool & Beach
Bed area.
Someone else's clothes in our room and the TV was on when we checked in.
Kitchen and dining area.
View from my room.
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12345610
Unfortunately there are no ovens in any of the suites.
1 vote
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How long does it take to get my damage deposit refund?
I don't remember paying a damage deposit.
0 votes
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Not sure. Why don't you call the hotel and ask. I'd guess they'd assist in your situation.
0 votes
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What is your cancellation policy on a King Studio?
They are very dog friendly from our experience. I don't know about extra fee as we have a service dog. I'd suggest you contact the hotel directly to get an answer you can trust.
0 votes
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12
"Ask for a view room...you won't regret it!"
"I would go for a room with a balcony. Not all rooms have balconies."
"304A, 306A, 308A all have some ocean views. They face West which are the best views."
"For view, at the front; for less noise, standard rooms nearer the back. Make sure you get a TV that works properly."
"Too noisy everywhere"
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12345620
PRICE RANGE
$88 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean promenade white rock
LOCATION
CanadaBritish ColumbiaWhite Rock
NUMBER OF ROOMS
72
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