First Tracks Lodge

2202 Gondola Way, Whistler, British Columbia V0N 1B2 Canada
                  Master bedroom
Traveler (138)
First Tracks Lodge Queen Bedroom
Room & Suite (441)
First Tracks Lodge Pool Deck
Pool & Beach (18)

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$181
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#3 of 49 hotels in Whistler
Location
4.6
Cleanliness
4.8
Service
4.5
Value
4.5
Located ski-in, ski-out at the base of Whistler Mountain in Whistler Creekside, First Tracks Lodge is an upscale, condo style hotel. This all suite hotel features suites ranging in size from one to four bedrooms. Each suite offers a full kitchen with upscale appliances and granite counter tops, a living area with a gas fireplace, private balconies and one full bathroom per bedroom. This property truly offers all of the comforts of home in a most convenient location. In addition, the Creekside Village is just steps away providing convenient access to a grocery store, liquor store, ski and board rentals, Whistler kids programs as well as a few coffee shops and eateries.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Hiking
Ski school
Meeting rooms
Ski In / Ski Out
Parking garage
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Skiing
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
Room features
Air conditioning
Private balcony
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Luxury

Location

2202 Gondola Way, Whistler, British Columbia V0N 1B2 Canada
528Reviews14Q+A84Room tips
Traveler rating
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Detailed Reviews
Cubs wrote a review Jan 2020
Houston, Texas85 contributions63 helpful votes
5.0 of 5 bubbles
We stayed as a family for a week during the summer from the US. The booking process was a bit odd and I recall that we did not really know what to expect. Well, we ended up with a beautiful 3 bedroom 3 bathroom 2 story apartment with a great view, and just loved it! The apartment was attractive, modern, clean and comfortable. Ours had big windows looking at mountains with clouds rolling in etc. We had a rental car and preferred the location outside of Whistler and still found it convenient to everything. It was very convenient to have our own washer dryer and we used the common hot tub and pool almost daily. There is daily housekeeping and a front desk in a nearby building but otherwise these feel like self serve apartments. With the US - Canada exchange rate at the time these were a big value for the money. Hope to stay here again another summer to enjoy all of the fun outdoor activities that Whistler has to offer.
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Date of stay: July 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David B wrote a review Feb 2020
Melbourne, Australia27 contributions49 helpful votes
5.0 of 5 bubbles
We stayed here for a family skiing holiday because most of the reviews for the Village suggested nighttime noise issues (external noise from other venues, or other guests) or else were super expensive. While Creekside is a bit out of the action, if you are planning on eating in for a few nights (there is a supermarket) then there are enough meal venues to cater for the other nights without having to travel into the Village. The lodge was pretty busy but we never heard any noise from other guests. The rooms are big and really solid. The beds even the sofa bed were really good. If you have kids in ski school other than really little kids, then be aware you will need to drive into the village each day as you can’t get up the lifts and down to the village by 8.30. We found parking in the village really easy ($10/day). Only thing to suggest is that I would ask for a room facing the spas rather than the ski lifts, because on Friday and Saturday night there is noise from Dustys bar (why Whistler insists on allowing venues to play loud music to completely deserted outside seating areas which are too cold for anyone to sit in until the wee hours is something I’ve never understood).
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
51chip3 wrote a review Mar 2020
Seattle, Washington17 contributions11 helpful votes
5.0 of 5 bubbles
Everything other reviews have said about how wonderful this place is is true. We have been coming to Whistler/Blackhome since 1985. Our grandkids are now all out of ski school. All this to say, we wished we had stayed here before this year. The rooms are much larger than the Greystone, Woodrun, etc. Both the 2 and 3 bedroom units had large dining tables so all 11 of us fit comfortably. If you needed something, it was there in 10 minutes. We had a problem and the management " made it up to us"without asking. Where do you get treated this way in this day and age. Fabulous place and of course the Peak to Creek run is the best on both mountains!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul r wrote a review Mar 2020
1 contribution1 helpful vote
1.0 of 5 bubbles
isn't in Whistler...'. When my wife told me that I said I really have to hear this for myself!

When I called I explained that the Canadian government has set aside a billion$ for firms to claim losses during this time, and this has been declared a global pandemic, Alona said their policy allowed us to rebook but no refund. So I tried a different way.

I said look we have stayed there before. We plan on staying in the future. We just don't know when so we are asking for a refund.

What I got back was this: '...You are at low risk of catching this virus in Whistler. No one else is closing down and it is business as usual.'

(Keep in mind this is over a month and a half in advance of the booking)

My advice to anyone booking here: They have decent accomodations, but obviously very poor customer service. We will not be staying at their properties regardless of their 'customer service' reps extolling their medical knowledge to assure us everything will be fine, but no we will not in any circumstance refund your money.

The laughable part of this is that as I explained to Alona, we will just call VISA anyway if they don't refund. This is all over nothing and you are losing a return customer.

We called VISA- and wow they said no problem we will cancel that.

In the meantime, other Whistler entities shutter operations (sensible move).

To First Tracks management: fire Alona and we will return. But not until then.

Cheers all
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Date of stay: March 2020
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hazelmn wrote a review Jan 2020
Minnesota20 contributions16 helpful votes
3.0 of 5 bubbles
This would be a 5-star review if it was just about the quality of the property. Attractive with good amenities, and an outstanding location right near the gondola. Skiing in each day was a treat. you had your skis in the locker within a minute of finishing your last run.

The issue with this property is that a portion of the units face the little city center area. This means noise until about 11pm most nights from the (totally unnecessary) amplified outdoor music coming from the BBQ/Bar place across the street, and snow removal rigs starting to clear the streets at about 5:30am each morning. The problem is resolved if you can face away from this side of the building. we also had major music coming from the unit above one evening, were in unit 311, and the people in unit 411 were playing music at a level that permeated our entire unit. We called security, and about 45 mins later they must have told them it was not OK, but by then it was quite late and we had been kept awake.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Stay far away from unit 411. Try to be on the side not facing Dusty's BBQ.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MNBBadger wrote a review Apr 2022
Saint Paul, Minnesota184 contributions127 helpful votes
5.0 of 5 bubbles
We love staying in Creekside- quieter at night, next to Dusty’s for apres, and better lodging for your dollar than in the Village. We’ve stayed at Legends, Lake Placid Lodge, and First Tracks. First Tracks is our favorite- next to the gondola, and less noise from Dusty’s than at Legends. We must have had the granddaddy 2 bedroom… first floor with gazebo window, tall fireplace, and rustic chandelier over the full sized dining table. The kitchen was huge. We could walk from our patio to Dusty’s and the gondola. Ski locker was right down the hall. Walls are solid, mattresses great. Dusty’s doesn’t currently have outdoor patio service, so I imagine during non-Covid times it could be louder on the weekends for rooms facing the gondola. Check in is at Legends, but super easy. Love this place.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christiana A wrote a review Aug 2023
8 contributions
1.0 of 5 bubbles
BEWARE!! This is NOT a hotel. It’s individually owned units that vary in condition. The lobby is LOCKED and there is NO staff to assist with check-in, problems with the unit, or anything else that may come up. Nothing, not even the size of bed, is guaranteed. If you don’t like what you get when you arrive there is absolutely NO RECOURSE.
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dicken Irving, Guest Services / Front Office at First Tracks Lodge
Responded Sep 1, 2023
Good Afternoon, Thank you for taking the time to review your stay with us and I very sorry to hear that you faced some difficulties during your stay. Lodging Ovations manages the holiday rental units in First Tracks Lodge from our front desk located in the Legends hotel just next door. We have staff working 24 hours a day available to assist with check in/out as well as any issues that may arise in the units. We would like to apologize for any short falls and I would be happy to make myself available to discuss your stay at any time. Kind Regards Dicken
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JennyA1972 wrote a review Dec 2022
Walnut Creek, California46 contributions37 helpful votes
5.0 of 5 bubbles
Excellent location at the bottom of the Creekside Gondola. Ski lockers are just a few feet away and the lodging was excellent. When the creekside gondola was not open we had free shuttle service to the whistler village and got a stamp to skip the main line. The lodge was quiet and there were 2 outdoor hot tubs (one for adults and second for families) and a heated pool. We were there during the arctic dump down to -4F so the hot tub was a necessity!!! We would go back in a heartbeat. Also, there is a market walking distance away and a few nice restaurants as well as Japanese noodle house (yum)! So although it’s not AT the main village, we had all the amenities without the crowd. There was also an EPIC counter at the bottom of the gondola. For those who don’t do blue and black runs, you can ride the gondola back down.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Take a shuttle to get there if possible. Public transport is very easy and you can buy but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GiGiBritishColumbia wrote a review Jun 2023
British Columbia36 contributions75 helpful votes
5.0 of 5 bubbles
This was our first visit to First Tracks Lodge in Whistler. We popped up to Whistler Creekside for a mid-week getaway before the summer crowds arrive. We checked in at the Legends front desk that is next door, and we’re greeted warmly by Marie. She was very informative and friendly. Our room at First Tracks was really clean, elegant, and spacious. The property was very well maintained, and we quite enjoyed the pool and hot tub area. The lodge seems to geared towards adults, was very quiet and relaxing. We plan to return to First Tracks in the future.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Bathroom does not have a magnification mirror for make-up and contact lenses, you will have to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amy S wrote a review Jan 2023
Denver, Colorado5 contributions6 helpful votes
3.0 of 5 bubbles
Beautiful hotel right by the gondola. Here is the problem…. Dusty’s is the restaurant located in the courtyard right across from the hotel. Umm ok they close at 6pm. Who is eating dinner that early??! I was traveling with a friend that injured her knee and we had to take a bus to the village to eat dinner because we arrived shortly after 6pm…. You would think it was midnight. Makes no sense. Don’t stay here if you plan on eating at a normal dinner time.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul r asked a question Mar 2020
1 contribution1 helpful vote
has anyone else during this time of COVID-19 been refused a refund?
Answer from jameskinnear39
Conflans Sainte Honorine, France12 contributions9 helpful votes
Often common sense logic is overlooked by those behind the so called scene. If a cancellation is in the best interest of a rental party my suggestion is to accept a future booking without restrictions. Should this option become unavailable make a stink as public info is certainly a guide to keep track of.
Answer from jameskinnear39
Conflans Sainte Honorine, France12 contributions9 helpful votes
As far as we were concerned we were very happy with our room accommodations. Our unit overlooked the mountain and chairlifts. Our unit had 4 bedrooms and the whole apartment was very well equipped including a large flat TV. I would suggest that a request directly to the front desk about what you should expect would be the route to take.
Michael F asked a question Feb 2018
Carrollton, Texas199 contributions14 helpful votes
How far away is the ski school from first tracks?
Answer from K K
Vancouver, BC790 contributions121 helpful votes
Contact guest services Toll-Free within North America: 1-800-766-0449. Toll-Free within the United Kingdom: 0800-587-1743. Toll-Free within Australia: 1-800-04-1997. All other International Guests: 604-967-8950. They'll have specifics regarding children's programs, adult programs, & Extremely Canadian Private Ski and Snowboard Instruction.
Alex S asked a question Jun 2017
Edinburgh, United Kingdom13 contributions13 helpful votes
Are there hairdyers in the apartments?
Answer from Liz S
Newmarket, Canada4 contributions4 helpful votes
Yes. There was one in each of our bathrooms.
Answer from I Love Hong Kong
Daniels, West Virginia20 contributions4 helpful votes
The hotel does not provide transfer. With 4 of you you can take a taxi or bus . Bus fare is $2.50 per adult one way not sure about children. Waiting time longest for us on a cold cold night was 15 minutes. I would think average waiting time is less than 10 minutes. You can check bus schedule with concierge. Bus ride is 10 minutes to Whistler Village. Where you get off is an easy walk to most restaurants. We dined 4 nights on Creekside and 4 nights at Whistler. Creekside has many nice restaurants, including Dusty's BBQ, Red Door Bistro and Rim Rock Cafe. We also went to the Southside Diner for breakfast. By the way the Concierge will contact you a couple of weeks before your arrival to recommend restaurants per your taste. Most good restaurants ,like Red Door and Rim Rock needs to be booked Weeks in advance or you can't get in. First Track service is marvelous so trust them.
GiGiBritishColumbia wrote a tip Jun 2023
British Columbia36 contributions75 helpful votes
5.0 of 5 bubbles
"Bathroom does not have a magnification mirror for make-up and contact lenses, you will have to bring your own if you require one."
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JennyA1972 wrote a tip Dec 2022
Walnut Creek, California46 contributions37 helpful votes
5.0 of 5 bubbles
"Take a shuttle to get there if possible. Public transport is very easy and you can buy but tickets from the Legends front desk."
Read full review
Hazelmn wrote a tip Jan 2020
Minnesota20 contributions16 helpful votes
3.0 of 5 bubbles
"Stay far away from unit 411. Try to be on the side not facing Dusty's BBQ."
Read full review
jameskinnear39 wrote a tip Oct 2019
Conflans Sainte Honorine, France12 contributions9 helpful votes
5.0 of 5 bubbles
"4th floor or higher mountainside"
Read full review
Ian P wrote a tip May 2019
19 contributions3 helpful votes
5.0 of 5 bubbles
"Mountain views are amazing, but you may hear noise from the local bar. Valley views are also lovely."
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Not the right property for you?
There are more places to choose from in the Whistler area.
PRICE RANGE
$178 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
first tracks hotel whistler, 1st tracks lodge, first tracks whistler
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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FIRST TRACKS LODGE $185 ($̶2̶1̶6̶) - Prices & Hotel Reviews - Whistler, British Columbia

Frequently Asked Questions about First Tracks Lodge
Which popular attractions are close to First Tracks Lodge?
Nearby attractions include Whistler Valley Trail (0.6 miles), Alpha Lake Park (0.5 miles), and White Dog Whistler Studio Gallery (0.3 miles).
What are some of the property amenities at First Tracks Lodge?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at First Tracks Lodge?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at First Tracks Lodge?
Guests can enjoy barbeque facilities during their stay.
Is parking available at First Tracks Lodge?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to First Tracks Lodge?
Conveniently located restaurants include Rimrock Cafe, Red Door Bistro, and Creekbread.
Are there opportunities to exercise at First Tracks Lodge?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at First Tracks Lodge?
Yes, laundry service and self serve laundry are offered to guests.
Does First Tracks Lodge have any great views?
Yes, guests often enjoy the mountain view available here.
Is First Tracks Lodge accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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