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Crystal Lodge Hotel

2,796 reviews
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Traveler (340)
Room & Suite (307)
Dining (14)
Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Crystal Lodge Hotel
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,796)Write a Review
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1,533
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All reviewsold spaghetti factorygreat locationtraditional roomwhistler villageski valetcentral locationloft suitefront desk staffhot tubwould definitely stay here againrestaurants and shopsking bedgrocery storeski tripunderground parkingfull kitchenlifts
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621 - 625 of 2,674 reviews
Reviewed August 30, 2016 via mobile

Wonderful hotel exceeded expectations😀 room was good size with fridge and microwave and basic dish set King bed was super comfy and AC kept room at exact temp set for! Housekeeping were like efficient ninjas..cleanimg room spotless everyday within 45 min we ate breaky. Many...More

1  Thank Juanita B
Response from ILowe, General Manager at Crystal Lodge HotelResponded September 3, 2016

Juanita, I love your analogy of our housekeepers being like Ninja's! I look forward to sharing this with them as I feel it epitomizes the work the do day in and day out at the hotel. I am so pleased to read that our central...More

Reviewed August 30, 2016

Due to over booked rooms we were pleasantly upgraded to a beautiful suite. Excellent accommodations for grand children and myself. Staff courteous and friendly. Grand children enjoyed the outdoor heated pool which we were allowed to use while waiting dor our room due to early...More

Review collected in partnership with this hotel
1  Thank Joan G
Response from ILowe, General Manager at Crystal Lodge HotelResponded September 3, 2016

Joan, thank you for taking the time to review the Crystal Lodge following your recent stay. We are so pleased that we earned a 5 star rating and hope to have the opportunity to welcome you and your grand children back again in the future....More

Reviewed August 29, 2016

Stayed at the Crystal Lodge for 5 days/4 nights and it wonderful start to our BC trip. The staff and service provided was terrific. The Lodge was easy to find once we arrived in Whistler as was the underground packing.

Review collected in partnership with this hotel
Thank cindybL7259TL
Response from ILowe, General Manager at Crystal Lodge HotelResponded September 3, 2016

Cindy, thank you for choosing to stay at the Crystal Lodge for your recent 5 day vacation to Whistler. We are pleased that you had an enjoyable time and look forward to welcoming you back again in the future. Warm Regards, Ian Lowe

Reviewed August 29, 2016

Our most favourite hotel in Whistler so far. Complete amenities, very clean, accessible, located in the heart of whistler village. Staff are friendly and accommodating. Will definitely come back next time!

Review collected in partnership with this hotel
Thank rosefjimenez
Reviewed August 28, 2016

I have found that my experience at this hotel is sometimes great and occasionally awful. It is in a great location, so I continue to come back. They keep you waiting till the last minute to check in. There is minimal effort made to accommodate...More

Review collected in partnership with this hotel
1  Thank susanbt2016
Response from ILowe, General Manager at Crystal Lodge HotelResponded September 3, 2016

Susan, thank you for taking the time to provide the hotel with your feedback following your recent stay at the Crystal Lodge. We very much appreciate your ongoing patronage however as there are many variables that have lead to our 4pm guaranteed arrival time thus...More

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Traveler (340)
Room & Suite (307)
Dining (14)
Pool & Beach (14)
Hotel & Grounds (233)
Bathroom (22)
Family and Play Areas (4)
Business Center & Event Rooms (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$123 - $802 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
$123 - $802 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Whistler
#8 Business Hotel in Whistler
#9 Romantic Hotel in Whistler
#11 Family Hotel in Whistler
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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