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4154 Village Green, Whistler, British Columbia V0N 1B4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (524)
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Panoramas (22)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crystal Lodge Hotel
Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 50 hotels in Whistler
Location
Cleanliness
Service
Value
Travelers' Choice
Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Hiking
Babysitting
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Complimentary instant cofffee
Kids' meals
Snack bar
Skiing
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Minibar
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, French, Spanish, Filipino and 2 more
3781Reviews37Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Josee L wrote a review Jan 24
Boucherville, Canada20 contributions4 helpful votes
We stayed 7 days at Crystal Lodge Hotel in January. This hotel is located at about 200 meters from the lifts. Room are recent and we slept well. We enjoyed the jacuzzi at the end of our day ski. Next time, il will choose a studio to be able to have my breakfast in my room as restaurant are expensive for breakfast in the Village
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
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Service
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Denise A wrote a review Feb 2021
11 contributions2 helpful votes
Hotel's Favorite
This hotel really excelled in all aspects, especially during Covid. It was spotless and disinfected regularly. It was very easy to book pool/hot tub and gym sessions that were cleaned after every use. Our room met expectations and was quiet during our entire 2 week stay. This hotel is right at the base of Whistler on the village stroll beside everything you could possibly want or need. My daughter loved the robes they supplied for your stay. This hotel has such a warm and welcoming atmosphere with extremely friendly staff that will go out of their way to make your stay as best as it can be. Will be returning here! (I actually hope they continue with booking hot tub sessions as it prevents visitors "overstaying" and thus allows everyone to enjoy!)
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Date of stay: February 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from I Lowe, General Manager at Crystal Lodge Hotel
Responded Feb 21, 2021
Denise, thank you for choosing the Crystal Lodge for your recent visit to Whistler. Thank you for acknowledging the efforts our team has made during at these times ensure a safe experience for both guests and our employees. We very much look forward to welcoming you and your family back again in the near future. Warm regards, Ian Lowe
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andrebalzer wrote a review Jan 21
Zurich, Switzerland3 contributions
The suite was ok but relatively dark and without a balcony. Good were the 2 bathrooms. A broken lamp was never repaired. Fitness available but borderline equipped.... The sauna is very small and no possibility to rest. The jacuzzi is in poor condition. Since I had to leave 4 days early (at 15 days) I hoped for a small concession despite pre-booking without cancellation. Even the waiver of parking fees would have been nice. But goodwill seems to be a foreign word here. Clearly no recommendation for me.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
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Response from I Lowe, General Manager at Crystal Lodge Hotel
Responded 4 days ago
Thank you very much for taking the time to provide us with your feedback following your recent visit to Whistler and the Crystal Lodge. As much as we aim to exceed the expectations of 100% of our guests, we equally appreciated learning how we can improve for all future visitors. Your comments will be discussed amongst the management team and develop actions on how we could have improved our service delivery. Warm regards, Ian Lowe
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saphirm2 wrote a review Jan 19
Chicago, Illinois1 contribution
Great location, professional and friendly staff and nice amenities make the Chrystal Lodge a great place to stay in Whistler. After a two week stay, what stood out was the high quality of staff who provided everything from directions to getting extra towels quickly and always with a smile.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from I Lowe, General Manager at Crystal Lodge Hotel
Responded 4 days ago
Thank you very much for choosing the Crystal Lodge to play host to your recent ski vacation here in Whistler. We are touched that the service team had such a profoundly positive impact on your visit and very much look forward to the opportunity to welcome you back again in the future. Kindest regards, Ian Lowe
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kwhatley2022 wrote a review Jan 19
1 contribution
All staff very helpful at all times. Ski concierge very easy and hotel kept very clean with all facilities serviceable throughout our stay. Rooms in good condition and big enough for our needs. Just a pity the Whistler weather didn't play the game as the rest of the trip was excellent!!
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from I Lowe, General Manager at Crystal Lodge Hotel
Responded 4 days ago
Thank you for taking the time to provide us with your feedback following your recent experience here at the Crystal Lodge. We are pleased you enjoyed our services and rooms and will send positive weather vibes to you for your returning trip to the resort. Kindly, Ian Lowe
Read more
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PRICE RANGE
$96 - $346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crystal hotel whistler, crystal lodge whistler
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
158
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Frequently Asked Questions about Crystal Lodge Hotel
Which popular attractions are close to Crystal Lodge Hotel?
Nearby attractions include Escape! Whistler (0.04 miles), Whistler Blackcomb (0.09 miles), and Whistler Museum (0.3 miles).
What are some of the property amenities at Crystal Lodge Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crystal Lodge Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Crystal Lodge Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Crystal Lodge Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crystal Lodge Hotel?
Conveniently located restaurants include Cows Ice Cream, Rocky Mountain Chocolate Factory, and Basalt Wine And Salumeria.
Are there opportunities to exercise at Crystal Lodge Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Crystal Lodge Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Whistler.
Are any cleaning services offered at Crystal Lodge Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crystal Lodge Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crystal Lodge Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.