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Fairmont Chateau Whistler Resort

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Fairmont Chateau Whistler Resort
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3,140 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Whistler Resort
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Showing 2,983: English reviews
Surrey
Reviewed November 18, 2015

The hot water tap had rusty water running out of it, with fine rust particulate. I called the front desk to have them investigate. They apparently did investigate but did not respond to me. I had to bring up the issue at check-out. Either they had poor internal communications or they just plain played dumb. Front desk said they didn't...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Surrey0
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Sear Surrey0, Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We understand that our Executive Team has already been in touch with you about your recent stay. We hope we can welcome you back to the hotel in the future and demonstrate the high level of service we are known...

Vancouver
Reviewed November 18, 2015

Everything excellent but the restaurant is not at the level of the hotel. The quality of the food is good but doesn't deserve the 5 starts. One major complain, they don't have good kids options for dinner, so if you go with kids, maybe you want to consider a different restaurant in Whistler. Putting 4 stars to the hotel would...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Carles M
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Carles M, Thank you very much for your feedback. In regards to dining on property, we would like to recommend you and your family take the time to visit our Portobello Bakery and Fresh Deli on your next visit. It is a great alternative to our fine dining restaurants and offers a hip, casual setting serves up a fresh...

Surrey
Reviewed November 18, 2015

We stayed for 2 nights on the Gold floor and it was fantastic. We enjoyed the hotel, the food, the staff and the rooms. We will definitely be back and we will be staying at other Fairmont Hotels if possible.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank lyles1955
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear lyles1955, Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We are so happy that you had a great girls weekend at the hotel. We value your feedback and hope to welcome you back to the hotel in the near future. Christopher Vick Director of Rooms

Vancouver
Reviewed November 18, 2015

I love to be at this hotel for my birthday on April... but even on summer, fall or winter there is the best place to stay in Whistler. This hotel has a lot different programs and events to enjoy you time as much as you want or just to be relax. I always like to go to the free yoga...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Mireya R
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Mireya, Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We value your feedback on our resort activities like our daily yoga classes. Hope to welcome you back to the hotel soon - hopefully in April for your Birthday again! Christopher Vick Director of Rooms

Ottawa, Canada
Reviewed November 16, 2015 via mobile

Nothing bad to say about the hotel. I booked a basic Fairmont room with upgrade if available. The upgrade provided was Fairmont Gold. This was my third Fairmont Gold stay and by far the best in terms of afternoon canapés and breakfast and staff. Plus the hotel interior is great and a short walk from Whistler village. Also right by...

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Helpful?
Thank Warren L
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Warren L, Thank you for choosing The Fairmont Chateau Whistler as your destination. Our Fairmont Gold is the ultimate in luxury Whistler hotel accommodations, the breakfast and evening canapes are exceptional! Fairmont staff strives to turn moments into memories for our guests and hearing you have fond memories of our resort is rewarding and appreciated. We look forward to...

Burns Lake, Canada
Reviewed November 16, 2015

I have stayed with Fairmont Whistler numerous times,and I like the ambiance and the feel of it being it's own little village. I am First Nations, and I have stayed in many different motels and hotels, resorts, in uptown and downtown in many different places, and I know what it feels like to be treated with discrimination or less than....

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank DeeBeeNo23
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear DeeBeeNo23, Thank you very much for your feedback. We are glad you enjoyed our Fairmont service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests. We really appreciate your feedback and glad you feel at home here with us. Hope to welcome you back soon. Christopher Vick Director of Rooms

El Paso
Reviewed November 15, 2015

Great choice for a Whistler stay. Very helpful staff whose recommendations on local restaurants were right on! This would be a great location for a ski weekend. A really beautiful hotel that was restful and elegant, but still could handle children guests. I highly recommend it!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 429kayb
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear 429kayb, Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We value your feedback on both our service and restaurants. We hope to welcome you back to the hotel in the near future for another ski vacation! Christopher Vick Director of Rooms

Reviewed November 11, 2015

This is a very special place. They make you feel at home and frankly a member I a very special club. Each employee tries to make your stay special and memorable, from the valet to the general manager. Great food in the Mallard bar.

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Helpful?
Thank scottsF6918SR
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Deat scottsF6918SR, Thank you very much for your feedback. We are glad you enjoyed the service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests! Christopher Vick Director of Rooms

Calgary, Canada
Reviewed November 11, 2015

If you are stay here out of season, like autumn, the hotel and area around is dead. Most of the restaurants are closed, even the hotel one at street level. The walk to the village is the only option to find any life, 15 minutes brisk walk away. The hotel is nice enough and the service is good.

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Helpful?
Thank Chris C
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Chris C, Thank you for taking the time to review your most recent stay with us here on Trip Advisor, we value your feedback. Fall in Whistler certainly is a little bit quieter than our busy summers and winters. Many of our guests find that it's a great time to come to Whistler and catch up on some rest...

Reviewed November 11, 2015

Whistler is a special place. In both the winter & summer, it is just spectacular. The Fairmont contributes to that experience. The hospitality, service, attention to detail. They nail it! Whether for business or pleasure, you will enjoy this property and the wonderful staff of the entire village!

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Helpful?
Thank ErinLynnS
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear ErinLennS, Wow! Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We have to agree, Whistler is truly a magical place and is so special to the Fairmont Family! We are so happy that you enjoyed your stay and also enjoyed our service and facilities. We truly value your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more   less 

Additional Information about Fairmont Chateau Whistler Resort

Address: 4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
Location: Canada > British Columbia > Whistler
Price Range: $216 - $564 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Chateau Whistler Resort 4.5*
Number of rooms: 539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Fairmont Hotels, Agoda, HotelsforEveryone and Jetsetter so you can book your Fairmont Chateau Whistler Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Chateau Whistler Hotel Whistler
Fairmont Whistler
Whistler Fairmont
Hotel Style:
#2 Business Hotel in Whistler
#2 Ski-In / Ski-Out Hotel in Whistler
#3 Family Hotel in Whistler
#4 Top resorts Hotel in Whistler
#4 Spa Hotel in Whistler
#5 Luxury Hotel in Whistler
#8 Romantic Hotel in Whistler
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Questions & Answers

Here's what travelers have asked, with answers from Fairmont Chateau Whistler Resort staff and other travelers.
22 questions
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Questions? Get answers from Fairmont Chateau Whistler Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can do it the gold level is so decadent. I loved it.”
 of 5 bubbles adrieneJ, 3 days ago | Read review
“the food is amazing, but expensive”
 of 5 bubbles U2732KUannaf, 1 week ago | Read review
“Gold rooms were very private; away from the pool/lobby - no other properties overlook this aspect of the hotel.”
 of 5 bubbles 731BenB, 1 week ago | Read review
“Join the President's Club for free wife and other perks”
 of 5 bubbles jeffb7302016, 1 week ago | Read review
“Try to upgrade early or ask for a room with a view of the slopes. There are rooms that don't have a view.”
 of 5 bubbles mhanningbean, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question