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Fairmont Chateau Whistler Resort

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4599 Chateau Boulevard, Whistler, British Columbia V0N 1B4, Canada
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1 room 1 adult
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Fairmont Chateau Whistler Resort
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2,360 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Chateau Whistler Resort
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Highwood, Illinois
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The Fairmont Whistler is a beautiful hotel with many wonderful restaurants and a staff that goes out of their way to help you. We have traveled to this hotel 6 times before and every time we enjoy ourselves and are well taken care of. The decorations, the ski valets, the restaurants, the spa area are all top notch.

Helpful?
Thank atwadell
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Wow - thank you, atwadell, for the wonderful review! We love to hear that you are a happy guest who enjoys staying us time after time. We certainly look forward to seeing you back for your next adventure. Sincerely - Christopher Vick, Director of Rooms More 

Oakdale, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We are staying at a Fairmont sister property called Natures Door, but have been in and out of the Chateau Fairmont all week. Dinner in the Grill Room was fabulous with a private table in the wine room. Our spa day at the Vida Spa was also tremendous. Finally, I had some last minute documents that I needed to sign,... More 

Helpful?
1 Thank AlmondJim
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Thank you for your review, AlmondJim. We're happy to hear that we were able to provide you with the high level of Fairmont service that our colleagues strive for every day. Your kind words about Maria-Luisa have been passed on as well. Looking forward to seeing you again! Christopher Vick, Director of Rooms More 

Vancouver, Canada
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Disgusting shower in room 794 and no service at pool waited 1.5 hours from menu to order finally walked out from pool which is not expected from 5 star hotel service I wouldn't reccomend the hotel as it's unhygienic and unacceptable to pay $769 a night and get a dirty shower and no service at pool

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Fhbkgkj
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Hello fhbkgkj - thank you for your review. We're very disappointed to hear about your shower as well as the services issues at the pool. We certainly apologize for this as it is unacceptable and not up to our high Fairmont standards. If you would like to talk about this matter directly, please contact us at your convenience at cwrfoleaders@fairmont.com.... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel was great. Very convenient to skiing and restaurants. We had two rooms. One of the rooms was a corner with a view of the lifts which worked well for babysitting our 8 week old grandson, as we could watch the activity. Ski valet was really convenient to the lifts so we wasted no time getting on and off the... More 

Helpful?
Thank David B
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Hi David B - thank you for providing us with feedback on your stay. We are of course very happy to hear that you enjoyed your stay and that you were able to take advantage of our wonderful ski valet. We hope to see you again soon! Sincerely - Christopher Vick, Director of Rooms More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

our room was very impressive. Tons of space, very high-end amenities. Room service exquisite. Rooms very quiet with every view beautiful. Hotel is very centrally located with tons of snazzy little shops and restaurants very close by. A very short shuttle ride to lifts for skiing.

Helpful?
Thank James Laurence C
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Hello James, thank you for your review. First off, Happy belated birthday! We're so glad you enjoyed your room as well as the service through In Room Dining. Thank you for staying with us, and we hope to see you back again in the future. Sincerely, Christopher Vick - Director of Rooms More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I only stayed for the night on a saturday so of course it was really busy. First we went to our rooms and they were just mediocre not too fancy or anything, yes they had a super over priced mini bar that we didnt dare touch. Then went to the pool where it was nice, started inside and pool went... More 

Helpful?
Thank Morpheus9991
ChateauWhistler, Manager at Fairmont Chateau Whistler Resort, responded to this review

Hi Morpheus9991 - thank you for your review. You're right - the weekends in Whistler are particularly busy, especially in the winter, however we do apologize that this affected the comfort of your stay. We are happy to hear that you still did enjoy yourselves while you were here, and hope to see you again. Sincerely - Christopher Vick, Director... More 

Toronto, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From check in this hotel is first class all the way , the staff are friendly , knowledgeable, and aim to please. The young lady in the ski rental shop ( red head, Australian , seems to be Manager ) is outstanding and deserves a raise. She went above and beyond the call of duty , was super nice, and... More 

Helpful?
Thank Jefhor
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Jefhor, Thank you for taking the time to review your most recent stay with us here on Trip Advisor, we are so happy that you enjoyed your stay and also enjoyed our facilities like the Health Club and pool deck - it is the best way to unwind after a day of skiing Whistler Blackcomb! We truly value your... More 

Spartanburg, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

If you were looking for a fabulous resort experience, then this place is where you will want to stay. From the exquisite lobby area to the heated pools overlooking the Blackcomb slopes, Fairmont lives up to the five star standard. The staff was friendly and helpful. As for location, the resort is within walking distance to the upper and lower... More 

Helpful?
Thank Travel4adventures
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear Travel4adventures, Thank you for taking the time to review your most recent stay with us here on Trip Advisor. We are happy to hear that you enjoyed our amenities and facilities as well as our convenient location. We will be sure to pass along your kind words to our entire team to let them know their efforts are recognized... More 

Southwest Ranches
1 review
5 of 5 stars Reviewed 2 weeks ago

I have traveled to ski resorts throughout the world many in the Western US and Whistler is by far the number one ski resort I have experience. The Fairmont Château Whistler is the best resort the best ski area with spacious clean comfortable rooms with a fantastic spa and dining amenities. After eight trips to the area there is no... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank N8584CPrichardb
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear N8584CPrichardb, Wow - Thank you for taking the time to review your most recent stay with us here on Trip Advisor, we are so happy that you enjoyed your stay and also enjoyed our amenities and facilities. We truly value your feedback and hope to welcome you back to the hotel in the near future. Christopher Vick Director of... More 

Bedford, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently had a family skiing holiday in whistler and stayed at the Fairmont. A beautiful hotel, with excellent level of service. Staff are really friendly and efficient. Nothing is too much trouble for them. Restaurants are good and we especially liked the portobello, which is more of a cafe, but quick, good and reasonably priced food. We really loved... More 

Helpful?
3 Thank NumLock987
ChateauWhistler, Front Office Manager at Fairmont Chateau Whistler Resort, responded to this review

Dear NumLock987, Thank you for taking the time to review your most recent stay with us here on Trip Advisor, we value your feedback. We are glad you enjoyed our convenient location as well as our high level of service during your stay. We pride ourselves in providing warm, professional and engaging service to all our guests! Looking forward to... More 

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