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Sandman Inn & Suites Vernon

4201 32 St, Vernon, British Columbia V1T 5P3, Canada
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97 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Vancouver
1 review
1 of 5 stars Reviewed 1 week ago

Tired, hot, and hungry, I was greeted with passive-aggressive indifference by "K", the sullen clerk at the desk. I asked for a quiet room, and he put me right next to the main exhaust fan, then didn't code the room key correctly. The room was dank and smelled musty. I asked for my deposit back, and he called me a... More 

Helpful?
Thank Vambo
Brooks, Canada
Level Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Handy check in with complete clear instructions about all amenities. Rooms have been redone BUT now light switch along with bathroom fan switch are behind bathroom door, who authorized that? Bathroom vanity extremely small. The room was nice and very clean. Wifi was poor at best.

Helpful?
Thank Greyfeathers47
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Checked in with my wife and kid, Check in was great the guy at the front desk was really quick and seemed to really know his restaurants around town. He blew me away when I left my suitcase by the front desk and had to run back to my car. By the time I had come back he had already... More 

Helpful?
Thank Corp_Traveller00
san diego, ca
Level Contributor
191 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A few friends and I stayed in the city of Vernon and chose sandman inn. It is located in the heart of the city. The staff is extremely serviceable. Rooms are neat and spacious. And the swimming pool at the end of the day makes a difference. We would definitely recommend this place for a stay in Vernon.

Helpful?
Thank runningdevendra
Canberra
Level Contributor
57 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed with friends at this hotel for one night after a couple of days of camping. We really appreciated the spacious, modern and clean facilities. Staff on the front desk were extremely helpful. The wi-fi worked well. The bathroom had everything that we needed. The kitchen was extremely clean and in immaculate condition. I really appreciate good lighting in... More 

Helpful?
Thank Tavishi M
Nakusp, British Columbia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 20, 2016

This was our first stay at the Sandman inn & Suites. When we checked in the lady on the desk was very friendly and welcoming. We had an upstairs room with a king bed the room was clean and the bed was comfy. It had a super comfy chair for 2 to snuggle up in and relax. Our room was... More 

Helpful?
Thank Chantal B
Edmonton AB
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 6, 2016 via mobile

ELIZABETH at the Sandman Inn was a HUGE help to our team of 16 boys and their families on a lacrosse tournament from Leduc AB. We had pre-planned our team tournament and booked with another hotel. Upon ARRIVAL to the other hotel they told us the pool was not working. What?! Sports team/tournament/no pool? Plus the room we did check... More 

Helpful?
Thank JackieLuk
General-Manager-020, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello Jackie, On behalf of Elizabeth and the rest of the staff I thank you for the kind words and I do hope you stay with us again. Kind regards, Katherin Robinson More 

Vancouver, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

Stayed here for two nights. Comfy beds, wifi was very slow, our room came with a Microwave and mini fridge (the fridge was not very cold so I would not recommend putting left over food in it). AC unit was a life saver with the 33 C heat. Awesome rain shower head.

Helpful?
Thank SabrinaWard0987
General-Manager-020, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello Sabrina, Thank you for the kind words in your review. I just wanted to let you know that if, and when you stay with us again we can help you out with the issues that you experienced. The front desk will turn up the fridge for you as there are dials on the back, so that you don't have... More 

Medicine Hat, Canada
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 4, 2016

My experience started out poorly when I phoned to make my reservation - I called the hotel directly, and the woman that answered was sarcastic and rude. When I asked to make a reservation for check in that night, her response was " well only if I have a room" - As a seasoned traveler, OF COURSE I would only... More 

Helpful?
Thank kraut_chick
General-Manager-020, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello, I am very sorry to hear that the reservation process and stay was less than satisfactory. I find this feed back very helpful in order to find ways to improve our guest experience and I thank you for your honesty. I would very much like to discuss this with you further in order to correct these issues for the... More 

Travelers are raving about these Vernon hotels

Richmond, Canada
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 2, 2016

Front desk was efficient and quick to check in. Room was small but met all expectations. Was very clean and well appointed. Only down side was I requested a ground level unit with no stairs as I was on crutches. Our room had five stairs to go up which was surmountable but inconvenient. Hotel is in a good location with... More 

Helpful?
Thank kevin h
General-Manager-020, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello Kevin, Thank you for taking time to send in a review and I apologize for the room location that you were put in. I will let the guest services know about this, so that they are aware to pay close attention to guest requests. We look forward to having you stay with us again very soon. Sincerely, Katherin Robinson More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Minutes from Silver Star Ski Resort and nearby Kalamalka and Okanagan Lakes, Sandman Inn & Suites Vernon features 86 newly renovated guest rooms, full kitchen and studio bedroom suites, and a business centre, making it the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Inn & Suites Vernon

Address: 4201 32 St, Vernon, British Columbia V1T 5P3, Canada
Location: Canada > British Columbia > Okanagan Valley > Vernon
Price Range: $92 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Inn & Suites Vernon 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Sandman Inn And Suites Vernon
Sandman Inn & Suites Vernon Hotel Vernon
Sandman Hotel Vernon
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