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Sandman Inn & Suites Vernon

4201 32nd Street, Vernon, British Columbia V1T 5P3, Canada
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Sandman Inn & Suites Vernon
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81 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a few nights while skiing at Silver Star. Convenient location on a main street in Vernon with parking in the lot. Very pleasant reception staff. The room was small with 1 queen size bed, small fridge, microwave, coffee maker, desk & TV. Free WiFi, but it was very slow.The layout made it hard for 2 people... More 

Helpful?
Thank SusanB_222
General-Manager-020, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello SusanB_222, Thank you for staying at Sandman Inn & Suites and thank you for the review. We appreciate the feed-back in order to let us know how we are doing. Perhaps the next time you are in Vernon you could try one of our larger rooms. It would be a pleasure to have you stay with us again. Kind... More 

Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

Went here as part of a tour and really enjoyed ourselves. The internet works well as this was something that we all struggled with along the way. The rooms are nice and flash and well kept. There is also a supermarket, pub, dennys and liquor store close by. Apart from the fact that there is no lift I enjoyed myself... More 

Helpful?
Thank harriethone
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for taking the time to write a review and for your kind words. I will let our staff know how much you enjoyed your stay. Thanks again. More 

Red Deer, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 26, 2015 via mobile

The rooms were up to date and very comfortable. This location is perfect for a few nights stay during a road trip or if visiting the Okanagan area. The staff are very friendly and willing to provide advice on places to go and see while in Vernon.

Helpful?
Thank amschw
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for booking with us and for the wonderful review. I'm glad you enjoyed your stay and I will pass on your kind words to the front desk staff. Regards, More 

Sherwood Park, Alberta
2 reviews
4 of 5 stars Reviewed August 26, 2015 via mobile

I stayed here for 3 days in August 22-24, 2015. I had a perfect clean room. My room was cleaned every night and towels refreshed also. When I did a "rookie" mistake of deactivating my room key, due to keeping it near my cell phone, they were kind and helpful to fix that for me. 3 days in a row!!!... More 

Helpful?
Thank Mom_to_3_beauties
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for taking time to send this review and for the kind words. It is our pleasure to assist you in any way we can in order to make your stay, an enjoyable one. Thanks again, More 

calgary
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 22, 2015

Looking for an overnight stay on a road trip with the family (2 + 2 older teenage kids) down to Seattle and the price was good for 2 x queen beds. From the outside this looked like an older Sandman but the reception and rooms had been updated recently.and I couldn't complain about the decor. Reception was friendly and welcoming.... More 

Helpful?
Thank dmjnr
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Hello, Thank you for choosing to stay at Sandman Inn & Suites Vernon, BC and thank you for your review. Just a note, if you come to stay with us again, we do have some different room types in the adjoining building and this section has an elevator. We hope to have you stay with us again. Kind regards, More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2015

Nice clean room. It was renovated so it was up-to-date, except for the bathroom door which was the old door and wouldn't close..? other than that it was very nice. The lady at the desk (Kate I think) was really friendly. She was very busy, but was helpful and smiling - nice to see. We actually left my husband's pillow... More 

Helpful?
Thank gamblingfools
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We are very pleased that you enjoyed your stay. We strive to provide the best possible service to our guests and I appreciate your comments regarding the service you received. I will pass along your comments to our team. I hope that we will see you on your next visit to Vernon, Thank you for taking the time to submit... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 28, 2015 via mobile

We stayed at the Sandman Vernon for two nights. It was in a very convenient location, and easy to get to! Bonus. Once we parked and went into the gorgeous lobby, we were greeted by the lovely front desk lady! Service is definitely her priority! Since they take a $100 damage deposit (which is super weird, but they will refund... More 

Helpful?
Thank Alana N
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We appreciate receiving your comments - thank you for taking the time to submit your review. Our goal is to provide our guests with the best possible stay and your comments help us as we continually work towards that goal. We look forward to seeing you when you come back to Vernon. More 

Calgary, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 27, 2015 via mobile

The room is nice and neat, but the wall is quite thin, so you can hear the next room quite easy. The beds are on the soft side, I personally like them, but my friend said that she was too soft for her. The Hotel environment seem clean. Overall, I think the hotel is good for the money, since I... More 

Helpful?
Thank jackhsu1
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We appreciate you taking the time to submit your review. Thank you for letting us know that you enjoyed your stay. We look forward to seeing you on your next visit to Vernon. More 

Winnipeg, MB
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 19, 2015 via mobile

We had a suite equipped with a full range/stove, microwave, fridge/freezer and sink. Beds were comfortable.. Service was very good.. Only complaint was the hallways are boiling hot. Our room couldn't cool down with the AC however the neighbouring rooms ac unit worked better than ours and cooled the room quite well.

Helpful?
Thank keepitsouth
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

Thank you for submitting your review. Our goal is for our guests to have the best possible stay and we appreciate your comments. I hope that we will see you again on your next visit to Vernon. More 

Victoria, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 16, 2015 via mobile

This hotel did the job. Comfortable bed and good sleep, but the room was quite tiny. Also, the light switch for the bathroom was impossible to find behind the open door - a ridiculous layout. The plugins beside the bed are on the lamps but only work when the lights are on, which makes no sense for the alarm clock... More 

Helpful?
Thank Depeker
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review

We are pleased that you had a comfortable stay with us but sorry to hear that you found that there were some inconveniences. We do have a number of different room styles and sizes available and I hope that you will stay with us again and give us the opportunity to accommodate you in one of our larger rooms. Thank... More 

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