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Sandman Hotel & Suites Vernon

Traveler (23)
Room & Suite (27)
Video (1)

About

#12 of 20 hotels in Vernon
Location
Cleanliness
Service
Value
Minutes from Silver Star Ski Resort and nearby Kalamalka and Okanagan Lakes, Sandman Hotel & Suites Vernon features 86 newly renovated guest rooms, full kitchen and studio bedroom suites, and a business centre, making it the perfect choice for your next stay.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Restaurant
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Save 35% | 72 Hour Sale
Hotel deals
152Reviews
55Photos
1Q+A
26Room tips
Traveler rating
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Popular mentions
We had a room in the Sandman Suites building for 4 nights. It had been updated. The bed was comfortable etc. kitchen area fine. We just hated the scary looking people outside and in the elevator. Some of the suites had people living in them. It does not give a feeling of
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Response from General-Manager-020, General Manager at Sandman Hotel & Suites Vernon
Responded Mar 5, 2019
Hi dgcapt, Thank you for reviewing your stay at the Sandman Hotel and Suites Vernon. I'm happy to hear that your registration and the check-out process were efficient and that you enjoyed our lobby. Regarding the servicing of your room, I have noted your comments and have discussed them with my housekeeping team as a training opportunity. We hope you will consider staying with us again. Yours in hospitality, Matt Scheibenpflug General Manager
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Hotel's Favorite
My wife unknowingly left some valuables behind in our room and the staff were quick to call us and we were able to return to collect - a most sincere thank you!!!! Room was clean and perfect for our family. Little ones thoroughly enjoyed the pool. Staff were very friendly
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Response from General-Manager-020, General Manager at Sandman Hotel & Suites Vernon
Responded Feb 11, 2019
Hi Mustaine11, Thank you for leaving a review from your stay at the Sandman Hotel and Suites Vernon. I'm glad to hear that you enjoyed your stay and that the "little ones" enjoyed our pool. We strive to lead the industry in customer care - It's great to hear the team took the initiative to contact you about the items you had left behind. We hope to see you again soon! Yours in hospitality, Matt Scheibenpflug General Manager
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I stayed for 1 night while passing through Vernon. The check in was quick, friendly and professional. The lobby was nicely done up and modern. Once I got to the room it too was nicely done up and clean. The bathroom was clean as well although it took a minute to find the light
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Response from General-Manager-020, General Manager at Sandman Hotel & Suites Vernon
Responded Feb 7, 2019
Hi davidwX9020YB, Thank you for the positive feedback from you stay in Vernon. I am glad to hear that you found your guestroom clean and that your registration was quick and friendly. We hope to see you again soon! Yours in hospitality, Matt Scheibenpflug General Manager
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Had to stay at this hotel for business purposes. As I did not book it or pay for it, I was unable to relocate which I would have otherwise done. There was blood found on the sheet, silverfish, the fridge froze all of my groceries and I had to throw everything out. I told the
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Response from General-Manager-020, General Manager at Sandman Hotel & Suites Vernon
Responded Jan 25, 2019
Hi Dottieontheroadagain, I want to thank you for leaving a review from your stay with us in Vernon. Either positive or negative, all feedback is appreciated. I would like to sincerely apologize for not exceeding your expectations and for the challenges you experienced. I can assure you that is not typical of our standards and have discussed these issues with my housekeeping and front desk departments. In addition, I will be using this feedback as a training opportunity. If possible, I would like to connect with you personally to discuss this with you further. My email address is gm_vernon@sandman.ca Yours in hospitality, Matt Scheibenpflug General Manager
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I was at the Sandman for an extended stay and the staff were very friendly both towards myself and my cat. When I needed something they provided it right away. They answered my questions in a professional and friendly manner. The rooms were clean and it had an indoor pool
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Response from General-Manager-020, General Manager at Sandman Hotel & Suites Vernon
Responded Jan 9, 2019
Hi notmillie, Thank you for taking the time to leave a review about your stay with us. I am pleased to hear that the team at the Sandman Inn and Suites Vernon took great care of you and your cat during your stay with us. Its also great to hear you enjoyed our indoor pool and found your room clean and comfortable. We hope to see you again! Yours in hospitality, Matt Scheibenpflug General Manager
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Photo provided by managementSandman Hotel & Suites Vernon
Standard King Room
List of items that is suppose to be in your room.
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123456
Sorry I can't help we stayed as part of a tour and it was all booked for us.
0 votes
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"Ice machine and pool are on the first floor"
"Don't have a problem, you probably won't be helped"
"If you need total quiet, avoid rooms in the same corridor as the pool. The kids make a bit of noise :-)"
"I'm sure the noise would be less away from the outside door.. as people used it a lot to go in and out."
"Ground Floor !"
PreviousNext
123456
PRICE RANGE
$69 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman inn & suites vernon hotel vernonsandman inn and suites vernonsandman hotel vernon
LOCATION
CanadaBritish ColumbiaOkanagan ValleyVernon
NUMBER OF ROOMS
86
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