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About
#26 of 45 hotels in Victoria
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Live life uninterrupted at Victoria Marriott Inner Harbour, an oasis of comfort and convenience. With our hotel's prime location in the heart of downtown, you'll have premier access to hop abroad a ferry at Inner Harbour Causeway, dive deep into history at Royal BC Museum and attend corporate conventions at Victoria Conference Centre. After your business or sightseeing ventures, retreat to stylish relaxation in our spacious rooms featuring high-speed Wi-Fi and floor-to-ceiling windows with stunning views. When hunger strikes, savor plates of locally sourced seafood at Fire + Water Restaurant, open for breakfast, lunch and dinner. Planning a business meeting or social soiree? Ensure a memorable occasion with our high-powered AV equipment, catering options and contemporary event venues. In between festivities, work up a sweat at our 24-hour fitness centre and make a splash in our indoor pool. Get your taste of the Pacific Coast at Victoria Marriott Inner Harbour, a perfect home base for your next journey.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Wine / champagne
Hiking
Patio
Squash offsite
Tennis court offsite
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Bulgarian, Filipino
Location
100Great for walkers
Grade: 100 out of 100
129Restaurantswithin 0.3 miles
61Attractionswithin 0.3 miles
Contact
728 Humboldt Street, Victoria, British Columbia V8W 3Z5 Canada
Getting there
Rental CarsSee rental cars from $27/day
1633Reviews32Q+A100Room tips
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+1
Booked four nights here, used a suite certificate and was fortunate to get a nice suite upgrade. The location is great, walking distance to many popular attractions. Room was clean and comfortable. Club lounge was nice. Staff were great, except for one problem. I don't usually review my hotel receipts, but in this case I did and I noticed a faulty charge of $28. Even though it's a minor amount, but a faulty charge is a serious problem. It will hurt the hotel's credibility and image. So I went to the front desk to ask about the charge, and they told me it was related to purchases at their snacks area, next to reception. I told them no that's definitely not us. Even though he did cancel the charge, but there was no acknowledgement of the error, and instead his reaction felt like they were doing me a favour for cancelling the faulty charge which should not have happened in the first place. …
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Check your final bill
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded 6 days ago
Dear James, Thank you very much for your very kind 4 out of 5 review. We are always here to welcome you, and our team will try each time to make that stay better than the last, however with this mis-posting from our Gift Shop, it looks like we slipped up this time. Please accept my sincere apologies for this. You are right, our team needs to show more remorse when we drop the ball, and not be so laisser-faire. I'll be sure to help the Front Office Manager see this as a coaching opportunity. Thanks again for your kind feedback, warm regards. IAN JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was nice, people nice, general physical plant fine. Heating fan loud even on the low setting Hotel employees were very good to excellent. We had a trailer to park inside their garage and their assistance was exceptional.
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Date of stay: March 2023Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded 3 weeks ago
Thank you very much Randall for your very kind 4 green dot review. We are always here to welcome you, and our team will try each time to make that stay better than the last, that's our wish anyway. Sorry about the noisy fan, I'll be sure to have our Maintenance team take a look at this right away, we definitely don't want to disturb anybody's sleep. Hope to see you again real soon, our garage is always here to keep your trainer safe and warm. Kind regards, IAN JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Marriot is 5 star. The staff really make the difference, check inn was a good experience very accomodating my entire stay. Kuala lumper is my #1 Vic Marriot is #2 I’ve stayed at most Marriots across the globe. My TV wasn’t working for Netflix but I didn’t need it. That was the only thing, I stayed mostly working in the M lounge, I enjoyed the complimentary buffet after working out at the gym. The gym had all the equipment I needed. Rachelle the lounge tendee recommend I try something from the Fire and Water menu and it was one of the best meals I’ve had in a while. The last thing I want to say is people never know what you are going through , I felt a sense of healing at this hotel. And it’s not even a retreat. just one conversation changed the road ahead for me , people tune you out but she kindly listened to me, I was mourning the loss of my brother. Thanks to Rachelle for helping me more then you will ever realise just with a little conversation, you can actually save someone. I came to the point where I wanted to give up but she reminded me that I’m not alone and that she was mourning a loss too . Whoever going through tough times it will get better. I wish there were more people in the world that make you feel better just by being genuinely caring like she does. Thanks for everything Marriot!…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Feb 6, 2023
Thank you very much Jasperk510 for your very kind 5 out of 5 review. Very kind of you to rate us like this, and I will be sure to share this with our team, as they really love to hear from our guests. We are always here to welcome you, and our team will try each time to make that stay better than the last, that's our wish anyway. Thank you also for the extra shout out for Rachelle, I am glad she was able to be a calming influence, to an otherwise traumatic and stressful time in your life. Losing a loved one is never easy, but I am glad she was there and able to listen. She is right, we have plenty of love all around us, we just need to hold onto it in times of need. I hope you had a safe trip home. Kind regards, IAN JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a family reunion week-end at the Marriott hotel. The week-end was successful partly due to the great service we had from the staff, including the Events manager, the Reservation manager and Front desk. For our stay, we had a corner room suite on the 10th floor which was very comfortable and had a fantastic view across the inner harbour. In addition, the hotel provide great food for us and our guests over the week-end. The hotel is conveniently located downtown for all the main attractions but it's set back from the downtown core so it's not noisy from the traffic or people. We would highly recommend the Marriott Inner Harbour for events with friends and family.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Feb 2, 2023
Thank you very much Victoria Foody for your very kind 5 out of 5 review. Very kind of you to rate us like this, and I will be sure to share this with our team. And thanks for the extra Shout Out! for our Events & Reservation Managers, and the Front Desk, we'll be sure to give them an extra high five for that. We are always here to welcome you, and our team will try each time to make that stay better than the last, that's our wish anyway. Wishing you a very romantic February month, in hour of Valentines Day ! IAN JONES - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is located in a central location downtown. Safe walking in the area. Walking distance to all of downtown attractions, shops, eateries etc. The hotel is clean but dated in the common areas and elevator. There was very good service at the front check in desk. The staff are very friendly and knowledgeable. Room is modern and clean. Try to get a higher floor for views even if you are not facing the harbour. There is a construction across the street by the one corner. The noise is mostly in the morning. Clean pool, hot tub, steam room area. The gym is fairly basic but has all you need. The “M Room” is now only for platinum members and no longer gold. Which is to bad as it was a nice perk for gold members in the past.
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Date of stay: January 2023Trip type: Traveled on business
Room Tip: Ask for a higher floor room and if noise during the day will bother you ask for a room away from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Jan 31, 2023
Thank you very much for your kind words about the staff at the Marriott Victoria. I will be sure to share your kind words with our team, as they love when their efforts are appreciated. We are in the middle of a renovation program, with our Suites, Elevators, Pool and Gym areas next on the schedule. As well, the building across the street has almost finished it's piling, and once they move to their super structure construction, the noise will decrease dramatically, especially once they move inside to finish off the building, after the envelope is sealed. Thanks again for taking the time to rate us, looks like we've still got some work to achieve a 5 out of 5 next time, but you've got my commitment, that this is our ultimate goal. Sincerely, IAN JONES
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I forget the name of the Concierge (I think Louis).. HES AMAZING! So helpful, kind and informative. The property is in a great location and has a pool which is always a bonus! We walked everywhere which was really nice.
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Date of stay: August 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Jan 12, 2023
Thank you very much for your very kind 5 star review. Very kind of you to rate us like this, and I will be sure to share this with our team, as they really love to hear from our guests. We are always here to welcome you, and our team will try each time to make that stay better than the last, that's our wish anyway. Thanks also for the extra Shout Out! for Louis, when he is back from his holidays, I'll be sure to pass this along to him. Wishing you a very happy 2023 ! IAN JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We drove most of the trip saying less it was not a fun experience that we expected or wanted it to be. Front desk was not very welcoming. and felt that we were a nuisance…. Thankfully that turned around when we got to the M lounge. I was feeling un settled for the price I had paid but it was all worth it in the end. we were greeted by the lounge tendee if I’m correct her name was Rachael? She offered us delicious cookies and beverages to warm up… as well as gave us knowledge about the lounge and what fun we can have around Victoria. she made us feel very welcome and warm. We got used to the fact that hospitality has died until we met her! She seemed happy to see us and help us with anything we needed. Not just us… the lounge was busy and she was very attentive to everyone. it felt nice surrounded in a room of people having a good time. we even made a few new friends. I would give 5 stars but it really felt like 10. the halibut was delicious shoutout to the chefs!! Leaving and we won’t forget this experience. already looking forward to coming back!…
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Jan 6, 2023
Good Evening, and thank you very, very much for your kind feedback about Rachel and our Chefs. I will be sure to personally pass along your comments, as well, they will now each earn a special SHOUT OUT! award, a new Associate Recognition program we launched this year. I will also share with our Front Desk, as it is our goal to deliver "Unreasonable Hospitality", which means always going beyond, trying to personalizing as many guest interactions/experiences as possible. Thanks again for your feedback, and we would love to welcome you back one day. Kind regards, IAN JONES General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 2 nights in a club king room, 14th floor. The room and bed were very comfortable, clean spacious x well provided, the club upgrade means you have access to the club lounge for included breakfast early morning, tea x coffee during the day x light buffet snacks early evening which were great. Couple of things to be aware of, unlike most other hotels, this club room does not provide free alcohol. Also the hotel name is slightly misleading, it maybe be just inside the inner harbour area, but has no views of the harbour and is approximately 10 mins walk from the harbour, this didn't spoil our stay but us worth knowing.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Nov 20, 2022
Thank you very much for your kind review. I’m sorry you didn’t get a room on the south or west sides of the building as they do have lovely Harbour and Mountain View’s. If you ever find yourself back in Victoria, please do reach out prior to your arrival, do I can block a view room for you. Thanks again for choosing the Marriott Victoria. IAN JONES General Manager E: ijones@victoriamarriott.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We waited 10 - 15 minutes for dinner service in bar while waiters entertained each other. It looked like hotel had no management on that day which was a Thurs. evening. We have stayed at the Marriott for years and never saw this type of service. We will start staying elsewhere till they get proper management .
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ian Jones, General Manager at Victoria Marriott Inner Harbour
Responded Nov 20, 2022
Thank you very much for sharing this feedback with me. You are right, this is absolutely terrible and not the type of service our teams are capable of delivering. I will be sure to speak with the food and beverage leadership team to see what happened. In the mean, should you wish to give us another chance, please reach out to me directly prior to making your next booking. Kind regards, IAN JONES
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane H wrote a review Sep 2022
Highlands Ranch, Colorado, United States36 contributions42 helpful votes
I just wanted to shout out one of the kindest and most generous and sincere gestures I have ever experienced from any hotel employee - maybe ever...! While sitting in the M club lounge; I mentioned a local favorite candy - Wine Gums - and the folks in the lounge hadn't heard of them. So I teased them and said how much I like them. The young man in the lounge, Boyan, went out and found some wine gums to bring back to me! Wow, what a kind gesture... That is what I call going above and beyond!
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Date of stay: September 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$205 - $305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria marriott inner harbour hotel victoria, marriott victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
236
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Claim Your ListingVICTORIA MARRIOTT INNER HARBOUR $179 ($̶2̶2̶6̶) - Updated 2023 Prices & Hotel Reviews - British Columbia
Frequently Asked Questions about Victoria Marriott Inner Harbour
Which popular attractions are close to Victoria Marriott Inner Harbour?
Nearby attractions include Axe and Grind (0.2 miles), Russell Books (0.2 miles), and Inner Harbour (0.2 miles).
What are some of the property amenities at Victoria Marriott Inner Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Victoria Marriott Inner Harbour?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Victoria Marriott Inner Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Victoria Marriott Inner Harbour?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Victoria Marriott Inner Harbour?
Conveniently located restaurants include Fishhook, Ithaka Greek Restaurant, and Dutch Bakery & Diner.
Are there opportunities to exercise at Victoria Marriott Inner Harbour?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are pets allowed at Victoria Marriott Inner Harbour?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Victoria Marriott Inner Harbour offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Victoria Marriott Inner Harbour?
The staff speaks multiple languages, including English, French, Filipino, and Bulgarian.
Are there any historical sites close to Victoria Marriott Inner Harbour?
Many travelers enjoy visiting Legislative Assembly of British Columbia (0.3 miles), Craigdarroch Castle (1.0 miles), and Empress Hotel National Historic Site of Canada (0.2 miles).