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728 Humboldt Street, Victoria, British Columbia V8W 3Z5 Canada
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Victoria Marriott Inner Harbour
Updated 07/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 45 hotels in Victoria
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Live life uninterrupted at Victoria Marriott Inner Harbour, an oasis of comfort and convenience. With our hotel's prime location in the heart of downtown, you'll have premier access to hop abroad a ferry at Inner Harbour Causeway, dive deep into history at Royal BC Museum and attend corporate conventions at Victoria Conference Centre. After your business or sightseeing ventures, retreat to stylish relaxation in our spacious rooms featuring high-speed Wi-Fi and floor-to-ceiling windows with stunning views. When hunger strikes, savor plates of locally sourced seafood at Fire + Water Restaurant, open for breakfast, lunch and dinner. Planning a business meeting or social soiree? Ensure a memorable occasion with our high-powered AV equipment, catering options and contemporary event venues. In between festivities, work up a sweat at our 24-hour fitness centre and make a splash in our indoor pool. Get your taste of the Pacific Coast at Victoria Marriott Inner Harbour, a perfect home base for your next journey.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Squash offsite
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Great View
Languages Spoken
English
Hotel links
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1628Reviews32Q+A100Room tips
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Most Recent
Ken P wrote a review Sep 19
Kelowna, Canada1 contribution
We waited 10 - 15 minutes for dinner service in bar while waiters entertained each other. It looked like hotel had no management on that day which was a Thurs. evening. We have stayed at the Marriott for years and never saw this type of service. We will start staying elsewhere till they get proper management .
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Madelyn Brown, Guest Services / Front Office at Victoria Marriott Inner Harbour
Responded 4 days ago
Dear Stay778904, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unprofessional experience you had in our restaurant. We have shared your feedback with the Restaurant and Food & Beverage Managers to ensure that this was an isolated issue that will be corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Victoria.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren R wrote a review Jul 2022
Ellensburg, Washington4 contributions4 helpful votes
Hotel's Favorite
Great, clean hotel and it’s been updated. Really nice location just behind the Empress. We got 2 conjoined rooms which was perfect for our family- 2 adults and 3 kids. There was no coffee in the lobby but Starbucks was steps from the hotel. Good service, although we didn’t need much while we were there. Overall a great stay and I’d definitely stay again!
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: There’s a pool, which I didn’t pack for so we missed out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jane H wrote a review Sep 12
Highlands Ranch, Colorado, United States35 contributions42 helpful votes
I just wanted to shout out one of the kindest and most generous and sincere gestures I have ever experienced from any hotel employee - maybe ever...! While sitting in the M club lounge; I mentioned a local favorite candy - Wine Gums - and the folks in the lounge hadn't heard of them. So I teased them and said how much I like them. The young man in the lounge, Boyan, went out and found some wine gums to bring back to me! Wow, what a kind gesture... That is what I call going above and beyond!
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AM wrote a review Sep 5
1 contribution1 helpful vote
What a disappointment. We had booked for two days using the Bonvoy App, checked-in the room on the app as requested by the system. Yet, when we arrived early evening, the hotel manager had given “our room” away — yes, our guaranteed room on high floor as my app indicated to “someone else”. The M club for Titanium members here is a joke— an empty room all day with four pieces of gummy worms first come first serve. Breakfast in the AM is the only food provided and much worse than a Fairfield Inn spread. You can hardly even find the musty smelling RO water bottles. The rooms and bathrooms are also old and a musty smell comes from the bath sink. Was overall my worst Marriott experience. Never again.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: They only have very limited parking on premise, so be prepared to park on the streets outside...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Danielle Powell Powell, Guest Services / Front Office at Victoria Marriott Inner Harbour
Responded 2 weeks ago
Good Day Road55613431137, Thank you for taking the time to leave feedback regarding your experience with the Victoria Marriott Inner Harbour. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issue you experienced with our hotel and I would love to hear more about this. I may have already been made aware of this issue from my team but I would love to connect so that I may investigate the situation. Should you have further issues to report, or would like to speak with me directly my email is dpowell@victoriamarriott.com and I am the Front Office Manager. I hope to be able to learn more so that I may take action and resolve these issues. I hope to hear from you. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gwardbeeler wrote a review Sep 4
Boston, Massachusetts664 contributions289 helpful votes
We had an excellent two night stay at this Marriott. It is located right downtown, convenient walking distance to many things. Our room was on the top floor (concierge floor), in the corner with a balcony, we had a beautiful view, and the room was quiet. The bed was extremely comfortable. We used the on-site parking. By the second night, the hotel was very busy, so we were able to park since we had a reserved space while others couldn’t. The front desk staff was welcoming. The M Lounge breakfast was very good, with fresh pastries and nice fruit. The lounge staff was very nice. My only complaint was that there was no regard for social distancing on the elevators, and people would crowd on without masks. We enjoyed our stay and would recommend this hotel.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Top floor is great. if parking on site, you can get in the garage even though it’s full
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Matthew M wrote a review Jul 2022
1 contribution1 helpful vote
Requested hotel staff to come unclog our slow draining sink, never got a follow up. Tried again with no avail. Guest are not a priority here. Would not come here again and would not advise others to book here too.
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: Book elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from step Rou, General Manager at Victoria Marriott Inner Harbour
Responded Jul 27, 2022
Thank you for the feedback. We truly apologize we failed to resolve the situation and didn't follow up appropriately. We take great pride in making our guests feel welcome and providing a memorable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael L wrote a review Jul 2022
Worldwide1 contribution2 helpful votes
It is 24 minutes past midnight and I just called the front desk to report excessive noise from the room above me. For the last 90 minutes, I have been unable to sleep due to excessive screaming and floor stomping. The front desk attendant seemed agitated that I called. I told her that if the noise persisted, I would call the local police. She scolded me telling me that a noise complaint was not an emergency and that I should not call the police. She then informed me that there were other complaints and that someone was enroute to handle the situation. At what point do guests have the right to act like hooligans, disturbing other patrons. My experience at this hotel was a disappointment.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from step Rou, General Manager at Victoria Marriott Inner Harbour
Responded Jul 18, 2022
We sincerely apologize for the disturbance during your stay. The noise disturbance was being investigated and has been rectified. We understand your disappointment and we do hope we have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DovRochman wrote a review Jul 2022
Kfar Saba, Israel37 contributions20 helpful votes
Nice 4 stars hotel. Located the best place downtown Victoria. Service (people) of the hotel is besr ever seen!! The woman in the reception who answer any question we had. Miki in the restaurant who made us enjoy our simple breakfast.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: we slept on the 4th floor only. it was very quite.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MiztyOne wrote a review Jun 2022
Ontario256 contributions156 helpful votes
The location for this hotel is excellent. You can easily walk to the BC Maritime Museum, the Museum of BC, Emily Carr House, Beacon Park, an outdoor market, shops, harbour area, Chinatown…..we just walked and walked! You can’t walk from the airport though so you will need to arrange for a taxi, bus, etc. If you just want to be in the downtown area and are able to walk distances, you won’t need a car. There were many good restaurants nearby. I think we liked Red Fish, Blue Fish the best and it’s not really a restaurant but is a fun experience and the fish is cooked perfectly. We had little interaction with the staff but they did seem to be pleasant, saying hello, etc. We had an afternoon drink in the outdoor bar area but we didn’t eat at the hotel and did not use the pool, fitness room, etc. While we were checking in, we were told that since we were staying four days, our room would not be cleaned. I know other reviewers have mentioned this. Not long ago we spent four days at a Bonvoy resort and we had the choice of daily service or bonus points but at the Inner Harbour there was no option. Quite frankly, it really isn’t a problem for us to make our bed or hang up our towels but I don’t care to be asking the front desk for shampoo, etc. There was one tiny bottle of shampoo and a half filled bottle of conditioner for two of us for four days. Most hotels, have large containers of body wash, shampoo and conditioner attached to the shower wall and that’s so much better for the environment than those tiny bottles. The hand towels should have been replaced and the garbage needing picking up. I did see one bag of garbage left outside a room but felt that was not appropriate. I think the hotel should think about this cleaning policy and that’s why I did not give them a rating of five out of five. Our room was quiet and we did not have a balcony. We faced the pool area and the view was of the street, other hotels, condos, etc. The decorating was simple but very nice. We did have trouble using our iPads with the internet service but the tech support was helpful and fixed us up right away. The beds were comfy and our room was clean on arrival. We had no complaints about the room decor and the bathroom was nicely finished. Closet space and hangers were sufficient. There was a safe, small refrigerator and housecoats. I would have preferred a larger bath mat but that’s a minor complaint. This was a good choice and we would be glad to return here.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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penniesandchamps wrote a review Jun 2022
Biarritz, France19 contributions8 helpful votes
Really great location - downtown, Beacon Hill Park, the Clipper dock, and much more. Comfortable beds, friendly staff, and generally pleasing environment. But as previous reviewers mentioned, the hair is truly disgusting. All over the bathroom floor, in the bathtub, on the pillows, on the sheets, on random surfaces. It’s just everywhere - almost feels like someone saves it and places it there. And it’s clearly different types of hair, so it seems to travel from place to place. If you’re not too fussed about that sort of thing (husband didn’t even notice) then you’ll be fine here. If that sort of thing makes you cringe, choose another place to stay.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from step Rou, General Manager at Victoria Marriott Inner Harbour
Responded Jun 26, 2022
We appreciate you staying at the Victoria Marriott and the feedback. We apologize for the cleanliness challenges and will follow up with the appropriate management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$231 - $330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria marriott inner harbour hotel victoria, marriott victoria
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaDowntown
NUMBER OF ROOMS
236
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Frequently Asked Questions about Victoria Marriott Inner Harbour
Which popular attractions are close to Victoria Marriott Inner Harbour?
Nearby attractions include Axe and Grind (0.2 miles), Russell Books (0.2 miles), and Inner Harbour (0.2 miles).
What are some of the property amenities at Victoria Marriott Inner Harbour?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Victoria Marriott Inner Harbour?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Victoria Marriott Inner Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Victoria Marriott Inner Harbour?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Victoria Marriott Inner Harbour?
Conveniently located restaurants include Fishhook, Ithaka Greek Restaurant, and Dutch Bakery & Diner.
Are there opportunities to exercise at Victoria Marriott Inner Harbour?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are pets allowed at Victoria Marriott Inner Harbour?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Victoria Marriott Inner Harbour offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Victoria Marriott Inner Harbour?
Many travelers enjoy visiting Legislative Assembly of British Columbia (0.3 miles), Craigdarroch Castle (1.0 miles), and Empress Hotel National Historic Site of Canada (0.2 miles).
Does Victoria Marriott Inner Harbour have any great views?
Yes, guests often enjoy the harbor view available here.