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Sandman Hotel Victoria

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Sandman Hotel Victoria
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149 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Edmonton, Canada
Level Contributor
88 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed April 12, 2016

This was the fist time I have stayed at a Sandman in BC. I have been spoiled by the quality and renovated or new Sandman's in Alberta and Saskatchewan. Check in was awesome, the front office lady was great. The room was smaller than usual and had a musty odour. The Hotel in general was a little worn down. The... More 

Helpful?
Thank clint a
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for your comments; we are delighted that you enjoyed the service we provided during your recent stay. We are always continuing to improve our product and look forward to welcoming you back the next time you visit Victoria. Regards, More 

Vancouver, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 28, 2016

I've gotta give them credit - the vicinity, amenities, service and price was good - but the hotel is aging and needs an upgrade. Free parking & free wifi is a good value, and lots of people seemed to enjoy the pool. Friendly staff.

Helpful?
Thank 63nel52
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for your nice comments regarding your recent stay, we are glad you enjoyed the amenities and service you received; I have shared your comments with the whole team. We look forward to welcoming you back in the near future, Regards, More 

1 review
2 of 5 stars Reviewed March 25, 2016 via mobile

The room was not cleaned well, found a hair ball in desk and used lip gloss beside the bed. I had to give a deposit and haven't received it back yet 24 hrs later. The pool is freezing cold. The bathroom plug didn't work. Wifi only works when close to the hallway.

Helpful?
Thank Char B
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments, I am sorry to hear that the room was not clean this is by no means our standard. Sometimes depending on financial providers it can take up to three business days for the pre authorization provided at check in to be released, should it still be holding please... More 

Travelers are raving about these Victoria hotels

Campbell River, Canada
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

Very friendly greeting. Quick check in. Room is a bit on the small side for a family suite. Nice and clean. Lots of towels. Fan in bathroom doesn't work. Really nice pool! Hot tub is nice too. Enough places for all 6 of us to sleep without ordering extra cots

Helpful?
Thank Liana L
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comment, we are glad to hear you enjoyed your stay with us and we look forward to welcoming you back in the near future. Regards, More 

Abbotsford, British Columbia, Canada
Level Contributor
125 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 10, 2016

A quality version of the Sandman hotel. Staff is friendly and helpful. Parking in front is occupied mostly by people using the attached restaurant, which is kind of annoying when you are struggling with luggage in the rain, from the back of the hotel. I stayed in a king suite. The room was very nice. Well equipped little kitchenette. Comfy... More 

Helpful?
1 Thank Brenda T
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to send in your comments; I am glad to hear that you enjoyed the hotel and service we provided. We do our best to work with the Shark Club Bar & Grill after it closes at night to limit the outside noise and apologize for any disturbance it may have caused. We... More 

Nanaimo, Canada
1 review
2 of 5 stars Reviewed February 14, 2016

We just stayed for the weekend at the Sandman for the first time. The hotel is a little run down, but the staff were very nice, so for the first night, we were happy. However, the second night the Shark bar attached to the hotel had a live band, and guess what? Our room was very near the bar, though... More 

Helpful?
Thank Gerry W
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your comments, I am sorry to hear that the noise from the Shark Club disturbed your sleep. We do try our best to prevent situations like working with the bar to lower sound levels. Please feel free to contact me directly should you wish to discuss this matter further as... More 

Langley City, Canada
Level Contributor
174 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed February 12, 2016

Stayed for 2 nights with the misses over the family day weekend. We arrived a little early and were quickly given a top floor room. On the top floor, we got a very quiet sleep each night. The room itself was a tad small, but we're only really using it to sleep, so the size wasn't of importance. Room was... More 

Helpful?
Thank Andrew R
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you submitting your comments and I am glad to hear you enjoyed your stay over the Family Day Weekend. We look forward to having you stay with us again in the near future, enjoying our beautiful city and using the amenities our property has to offer. Regards, More 

Comox Valley, Canada
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 12, 2016

We stayed here overnight while waiting for the Port Angeles ferry. Our room was very nice, and very new. The staff was friendly and helpful. The restaurant served an excellent breakfast as well. We were impressed!

Helpful?
Thank thesunshinecoaster
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you submitting your comments and I am glad to hear you enjoyed your stay short stay with us. We look forward to having you stay with us again on your next visit to Victoria. Regards, More 

A TripAdvisor Member
2 of 5 stars Reviewed January 11, 2016 via mobile

The staff was very friendly and helpful when we arrived and for our entire stay. The hotel was clean but you could tell that it was a older building. For the price it could use some updating. The beds were very comfortable and the rest of the furniture was adequate.

Helpful?
Thank A TripAdvisor Member
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for submitting your comments regarding your recent stay, we are glad you enjoyed the service you were provided and the comfort of our beds. We are always continuing to work on upgrading our product; we look forward to seeing you again in the future so you may see these changes. Regards More 

Surrey, Canada
Level Contributor
150 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed December 27, 2015

Even though I was using a promo stay 12 get 13th night free...I was given great friendly service and was up-graded to an available suite. I'd say that's the main reason I stay with the Sandman. After only a few minutes inside my room, I was given a call asking if everything was meeting my needs. This was only a... More 

Helpful?
Thank garywing
CoreyJJessup, General Manager at Sandman Hotel Victoria, responded to this review

Dear Guest, Thank you for taking the time to submit your review, I am pleased to hear you enjoyed your stay and the team looked after all your needs during your short visit. We look forward to welcoming you back again in the near future, Regards, More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The beautiful capital city of British Columbia, Victoria is one of BC's most popular tourist destinations. Filled with amazing history, architecture, and a vibrant arts scene, Sandman Hotel Victoria is ideal for long restful vacation stays and short business trips. Whatever your reason for taking a trip to the sensational city of Victoria, Sandman Hotel Victoria will make sure your stay is absolutely flawless. ... more   less 

Additional Information about Sandman Hotel Victoria

Address: 2852 Douglas Street, Victoria, British Columbia V8T 4M5, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Price Range: $95 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Victoria 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Sandman Inn Victoria
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