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Gatsby Mansion

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152 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Tampa, FL
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 4, 2011

After exiting the 90 minute ferry ride in the fog we arrived at the Victorian waterfront. From here we walked approximately 2-3 blocks to the Gatsby Mansion. We arrived to a charming, huge, old mansion. Upon walking up to the front desk we were greeted by Caroline who went above and beyond to make our first impression brilliant. We walked... More 

Helpful?
1 Thank shaytread
nowsfo, Owner at Gatsby Mansion, responded to this review

I am pleased to hear that you enjoyed your stay with us. Thank-you for your kind comments and we look forward to seeing you again. Rita A. Roy, Pres and CEO More 

Portland, Oregon
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 29, 2011

The room was incredible. Comfortable, great view, location was across the street from the ferry which helped immensely. Staff was most kind and polite, the dining experience fantastic.

Helpful?
1 Thank gary c
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you for your lovely comments. We look forward to welcoming you back soon. Rita A. Roy, Pres. & CEO More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 25, 2011

Me and my girlfriend stayed at the Gatsby Mansion two weeks ago. At first, we thought the resturant and the main floor looked very rustic and beautiful. After we checked in, we were not impressed. The room was so small, the garbage in the bathroom was full and the smell was disgusting. If there was a ghost living there, I'm... More 

Helpful?
4 Thank Michael S
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you for your comments. I was disappointed to hear that our cleaning staff had let us down and want to express my apologies for their lack of foresight. Heritage houses aren't for everyone, as they are well over 100 years old, however we hope that you appreciated the location. Regards, Rita A. Roy, Pres and CEO. More 

Travelers are raving about these Victoria hotels

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2011

This was my boyfriend's and I first time staying in a b&b and impressed is an under statement! Stan welcomed us immediatly and Caroline took care of us the rest of the time. We would definitely stay at the Gatsby Mansion again!

Helpful?
1 Thank 29Jacqueline29
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you very much for your lovely comments, they are much appreciated. We look forward to welcoming you again on your next visit, Rita A. Roy, President and CEO More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 5, 2011

The facade and gardens were lovely and so the expectation was high. Much to our horror the rooms were FILTHY! There were bugs and larvae captured on a glue pad under the bed...yuck! The carpets were so dirty, you were afraid to walk on them. The second room was no better. It is obvious the owner robs patrons blind by... More 

Helpful?
1 Thank Ilovevacations233
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you for taking the time to write. I'm pleased that you noticed our 2 acres of beautiful gardens and ponds. Staying in a 114 year old mansion is not for everyone. We have some guests who love and appreciate the historical significance of the Gatsby and others who much prefer the modern Huntingdon Hotel on the same site. Glue traps... More 

Saskatoon, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 2, 2011

We paid extra initially to be placed in a Carraway room, but that was not honoured when we arrived as we were placed in the less expensive and dirty attic room with a broken window pane (called a Baker room). We immediately requested to switch and received a much nicer room in the Judge's House, which was nice except housekeeping... More 

Helpful?
4 Thank EmilyandDan23711
nowsfo, Owner at Gatsby Mansion, responded to this review

Please accept my apolgies for a less than excellent stay. It seems that our Housekeeping staff really let you and us down and you can be sure that we will be taking this up with them. Again, our sincere apologies, Ria A. Roy, President and CEO More 

Canmore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 26, 2011

I left some items behind during my stay at the Gatsby Mansion and found Caroline very helpful in not only locating my items, but handling many phone calls back and forth until the item was found, with patience and kindness. She never seemed impatient with my calls and was very helpful in every sense, down to making sure the items... More 

Helpful?
1 Thank Canmorejuliette
nowsfo, Owner at Gatsby Mansion, responded to this review

I am so plesed to hear that you received your forgotten items, as I know how important this is to our guests. Caroline goes to extra measures to make sure that our guests are pleased with their stay. Thank-you for your comments and we look forward to seeing you again soon, Rita A. Roy, Pres. & CEO More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 15, 2011

Three weeks ago at the beginning of the week, I came down with my family from Calgary to have a quick get away vacation in the spur of the moment. We did not have much planned so I obviously did not book any hotel ahead of time. Our first stop was at the Gatsby Mansion. Seemed like a very nice... More 

Helpful?
5 Thank mjones30
nowsfo, Owner at Gatsby Mansion, responded to this review

Please accept my sincere apologies for your not being looked after properly on your recent visit to Victoria. Our front office attendant was taken ill that day, so it created a problem as we were not able to get a replacement on such short notice. Again, plese accept my apologies. Rita A. Roy, President and CEO, Belleville Park Enterprises More 

calgary
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 10, 2011

We arrived at the Gatsby at 1 pm on JULY 6 We were told that we could not check in until 3 as the rooms weren't done We left and returned at 2;45 and asked if the rooms were done yet She immediately said NO and was very rude I asked her what is required to cancel my reservation she... More 

Helpful?
5 Thank ddennyg11
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you for taking the time to write a review. I am pleased to hear that Lexi looked after you so well at the Huntingdon, and do apologize for your experience at the Gatsby. You can be sure that we will be discussing this interaction with our staff at The Gatsby. We trust you enjoyed breakfast at the Gatsby though and... More 

Los Angeles
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 29, 2011

We stayed at this delightful, beautiful place and got excellent service and comfortable rooms. Wonderful old stained glass and polished wood fixtures everywhere. A big shout-out to Stan, Jenn, David, and Steven for their excellent service and attention to details. for example, one of our group had a sore ankle and the staff made sure she had her ice packs... More 

Helpful?
3 Thank StellaPoling
nowsfo, Owner at Gatsby Mansion, responded to this review

Thank-you for your lovely comments. It is always gratifying to see our staff being recognized for their contribution to tourism. I know the people you mentioned go the "extra mile" to make our guests comfortable and to ensure that they are happy with their stay. Again, thank-you for the lovely comments. Rita A. Roy, President and CEO More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nothing feels more like Victoria than the Gatsby Mansion. The Gatsby Mansion is comprised of two buildings: The Gatsby House and the Judges House. Both buildings are over 100 years old with elegant gardens and fountains. ... more   less 

Additional Information about Gatsby Mansion

Address: 309 Belleville St, Victoria, British Columbia V8V 1X2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > James Bay
Price Range: $96 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gatsby Mansion 3*
Number of rooms: 20
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Also Known As:
Gatsby Mansion Hotel Victoria
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