All very comfortable, clean and in an excellent place! In a central location, close to everything. The restaurant is very good, breakfast and dinner are excellent. The attention and the service very excellent!
Everything was spotless and the staff were professional, and courteous. We loved the pool and the view from the room was amazing. The location was handy to everything down town and we were able to walk to many good restaurants.
I love a good view, and I love the ocean, so the location is great for both of those reasons. It is also a good location because there is a good variety of restaurants to choose from in the area. Conveniently, there is also a shuttle service that can take you around the area. The staff were very friendly and helpful when I had questions. I have a hard time sleeping on a mattress that is too soft, but the bed and pillows in the room were a nice level of firm for me. The meeting room we used was perfect in terms of space and, given that were in there for 9 hours, was quite comfortable.
Great property to stay at with a wonderful location and friendly accommodating staff. Perfect, no-stress lodgings for a visit to Victoria whether business or pleasure. Restaurant and facilities are readily available to all guests and walking path to get to the downtown.
Wonderful, comfortable hotel, booked last minute after our downtown hotel disaster. The rooms, facilities were great, except one late night receptionist who was openly racist! (The manageress was aware of this trait and asked us to complain, in writing, which we did) This marred the incredible experience that this hotel deserved.
Front staff were speedy and accommodating; helpful when asked about trails/walks into the downtown core. Rooms were clean teo perfection; although décor and bathrooms were not the most updated, the bidet was a fantastic addition to the room. Microwave, safe, mini fridge were in working order. TV (did not use) was available and room air/heating worked well. Location is gorgeous, just away from the downtown core - however, the seaplanes landing/taking off in the morning can be a nuisance for some. Parkade is a bit dodgy only because the corners are a tight squeeze! Hotel guests pay a flat fee for parking with their booking; additional guests visiting are to pay via pay station.
Staff are very friendly and accommodating, location was good . Rooms are nice and clean . We have a good sleep . Bed and linens are clean and very comfy . My kids enjoy the pool. if we will be visiting victoria again , we will definitely stay in this hotel .
Thank you for the extraordinary room overlooking the harbour. It was the perfect place for a pre-dinner birthday celebration and an unexpected bonus was being able to watch sailboats arriving for Swiftsure weekend. Thanks also for all you did to organize the three rooms and surprise birthday event. Everything worked out beautifully.
Beautiful hotel, gorgeous lobby, cleanest guest room I have ever experienced, great location by the water and by the Fishermans wharf, and above all - the staff was SO very friendly, caring and helpful! They truly made us feel important.
There is no other place that I could ever recommend to anyone looking for a hotel to stay in Victoria. I've been staying there for 30+ years, and the staff and the hotel have never let me down. I have bunked in there for business as well as personal, it's the perfect place for either.
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