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Coast Victoria Hotel & Marina by APA

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146 Kingston St, Victoria, British Columbia V8V 1V4 Canada
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Traveler (416)
360
Panoramas (1)
Room & Suite (275)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#12 of 45 hotels in Victoria
Location
4.6
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice
Our spectacular oceanfront location gives you one of the most captivating views in the area. Situated on Victoria’s lively outer harbour, our full-service facility features a 52-slip marina, award-winning restaurant, and gorgeous event spaces. Each one of our spacious guest rooms features large windows and a private balcony. Amenities include pool, fitness centre, sauna, whirlpool, electric bidet seat(TOTO® Washlet), 55” flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. and more.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Paid private parking on-site
Parking garage
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Vending machine
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Harbor View
Languages Spoken
English, French, Spanish, Czech and 2 more
2450Reviews37Q+A100Room tips
Traveler rating
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Stephanie B wrote a review Mar 2023
1 contribution
This hotel has everything you could possibly want. Clean room with extremely comfortable bed. Indoor outdoor pool, which felt like you were rich as hell. Emilio will drive you anywhere in the downtown core and is funny, knowledgable and so polite! The front desk made me feel like I was " coming home" . Truly the best experience!!!! Oh and the Bee kind bathroom products are incredible! I will be looking for these to purchase.
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Date of stay: March 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jess S wrote a review Mar 2023
1 contribution
Recently stayed at the Coast Victoria for 4 nights in March 2023. We arrived to find our room quite dirty. TOWELS: Nice size, large bath sheet style towels were appreciated. However, I opened 6 bath towels to find a nest of long black hair folded inside. BATHROOM: Worn out, old, run down, unclean, undesirable. The bathrooms have not been renovated since the 1950’s. Do not look at the pictures on the website as they are not accurate or current. HOTEL ROOM: The hotel room furniture was chipped, stained, paint was peeling off the “wood," it looked run down and cheap. The beds were very comfortable and the pillows were comfortable. ROBES AND SLIPPERS: These were provided in the room. The robes were standard hotel robes. The slippers were rubber slide sandals with an open toe. They were very uncomfortable and the sharp rubber edges cut into your feet when you walked. SHUTTLE SERVICE: We paid a lot of money for this hotel, mainly choosing it for the shuttle service, and we were made to feel like we were a problem and a bother for using this service. We were on our vacation and these drivers are working in hospitality and the service industry, yet they were sometimes unwilling, unfriendly and often visibly irritated to be providing a service. Except for Reid, he was excellent. To always be told, they had no time and were in a hurry kind of defeats the purpose of this service. We were always made to feel like we were imposing on them, all except for Reid. He went out of his way to accommodate us. SWIMMING POOL AND HOT TUB: You have to open 4 doors to get to the pool through the change rooms as the main entrance to the pool area is locked. It is quite grungy in the change rooms with rusted door handles, low ceilings and narrow hallways. The hot tub was hot, which was appreciated. However, it was full of scum along the top of the water, as well on the walls along the edges. The pool water was freezing and should have been warmer given that one wall is entirely open leading to outside. Too cold to swim in the outside part with the water so cold. The entrance to the pool area was very unappealing. The change rooms were disgustingly gross. We never once saw anyone cleaning in there or the pool area. It seemed unclean, as did the water in the hot tub. HOTEL STAFF: The housekeeping staff only work until mid afternoon so if there is an issue in the later afternoon or the evening, the guest is on their own to deal with it. There should be 1 housekeeping staff / maintenance staff on throughout the night to accommodate situations that arise. The shuttle drivers are also the bellmen… however, they don’t seem to offer any bellmen services with luggage assistance. They never seemed to be standing at the concierge station. We were never made to feel welcome in this hotel. The front desk staff seemed to carry a chip on their shoulder. We were never greeted with a “hello” when arriving in the lobby. They seemed to not care if we had issues or needed service in our room. Overall, we would not go back to this hotel. For the price, the staff should be more friendly and accommodating, and the rooms should be cleaner and more updated to this century. Old charm can be nice, as in the Fairmont Empress, but when it looks grungy and falling apart, plus is unclean and dirty, then it is completely unappealing and undesirable. We paid a premium price to stay at this hotel. The condition of the walls, floors and furniture was despicable, given the high cost they are charging. Unless they do a major renovation, I will not return. The pretty lobby and Blue Water Cafe fool you into thinking this is a pristine, high-class hotel.
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Date of stay: March 2023
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded 1 week ago
Thank you very much for your candid review of your recent stay at our hotel and for allowing us to respond. Your feedback is precious to us, as we strive to improve with every stay. We aim to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired on this occasion – this is very unlike us and certainly not the normal type of review that we receive about our property. At our hotel, we take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We fell short in this regard during your stay, and we will work together with our staff to do a much better job we will perform thorough checks before any guest arrivals. We agree that our rooms and decor could use some updates and we are working diligently on upgrading some hotel facilities later this year. Our shuttle service is a complimentary service that runs between the downtown core and the hotel and within strict limits to ensure both its availability and our ambassador's availability to assist other guests. The service is not meant to replace a taxi or car service to move around the city as all of our valued guests should be able to use the shuttle without delay. As we are a smaller property, the driver is indeed also the bellman and concierge. When it is noted that the service is being used inappropriately or when staff are being treated discriminately or unfairly, we can disallow its use to certain guests. Once again, on behalf of our team, I extend our heartfelt apologies for not achieving our goal of providing you with a top-notch stay, but we appreciate you staying with us on this visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CaptDrLarry wrote a review Feb 2023
Calgary, Canada386 contributions136 helpful votes
I was here with my wife on a speaking engagement and decided to stay an extra day for a mini holiday. The speaking event occurred in the ballroom of the hotel. It is a nice space but the ceilings are low and feedback from wireless microphones to the speakers was very annoying to the audience. We were greeted nicely at the front desk. Parking underground was easy. We got a room near the top of the hotel but the view was of the neighbourhood and not the water so it was OK. I liked that it had two chairs to sit in. Many hotel rooms have only one chair, leaving the second person of a couple to sit on the bed or floor, if they want to relax and read. A small selection of tea and coffee was included with the room. It was very nice but only one example of each kind of tea was there, so if we both wanted the same kind of tea, we could not. The bed was spacious and comfortable. We both slept well. The bathroom had a Japanese style seat that is heated, and can wash and dry you too. It was noisy and I am not sure I liked it. I prefer bar soap but the only soap offered was liquid soaps in dispensers. Probably less waste but not my preference. The restaurant in the hotel is nice, cozy, had a nice view of the harbour, but was priced very high and only serve breakfast or dinner. We had to leave the hotel for lunch or mid-day food. For the price of the room, it was a nice place to stay.
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Date of stay: February 2023
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded 4 weeks ago
Dear CaptDrLarry, Thank you for taking the time to share your feedback. It was great to hear that you enjoyed your stay with us. We have single use versions of the soap / shampoo and Bar soap for those that would like something more preference wise, but yes, the soap dispensers do save a lot of waste. Anything extra that you would like to enhance your stay please just let us know - we are happy to deliver to ensure a great stay :) After 3 years of waiting, we do hope to be open very soon for daily lunch service once again. Perhaps in April or May . Thank you also for your comments highlighting where we can do better. We appreciate hearing about your experience regarding the microphone. We have removed that microphone from service right away. Your comments are very helpful in highlighting opportunities to improve our guest experience even further. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ferrin B wrote a review Feb 2023
British Columbia, Canada
Very nice rooms love to travel to this hotel they always have immaculate views and great service the restaurant downstairs is also amazing and that's a great menu located right on the water in James Bay
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Date of stay: June 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: Absolutely love this hotel got a late check out a possible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Feb 15, 2023
Hello ferrinb2022 It was a pleasure to have you stay with us at the Coast Victoria Hotel & Marina by APA. We’re thrilled to hear about your recent experience with us. We are delighted to hear that you enjoyed your stay along with The Blue Crab Seafood House with amazing food and great views :) Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MB-Traveler206 wrote a review Jan 2023
Winnipeg, Canada106 contributions23 helpful votes
+1
Stayed here 1 night with some kids. Got a room overlooking the harbour and an upper floor. The room was one of the cleanest I’ve ever seen in a hotel. Yes I know, the summer prices reflect this of course…. Underground parking and a bit of a walk to the harbour front but we also walked the other direction to where the large cruise ships dock. Recommended.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Good for parking and then walking to see the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Jan 12, 2023
Hello MB-Traveler206, It was a pleasure to have you stay with us at the Coast Victoria Hotel & Marina by APA. We’re thrilled to hear about your recent experience with us and that you recommend us:). Our team will be so happy to hear your comments as this encourages them to keep delighting our guests. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris R wrote a review Dec 2022
Vancouver, Canada105 contributions35 helpful votes
The staff were courteous and efficient, room was clean and well maintained. We made good use of the bathrobes and slippers! We had a lovely view of the harbour and the Christmas lights. It was very good value. Excellent lounge and restaurant.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: If you prefer to use bar soap, bring your own because the liquid soap is container fixed to the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Dec 6, 2022
Hello ChrisR654, It was a pleasure to have you stay with us at the Coast Victoria Hotel & Marina by APA. We’re thrilled to hear about your recent experience with us. Our team will be so happy to hear your comments as this encourages them to keep delighting our guests. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Don S wrote a review Nov 2022
Victoria, Bc3 contributions
Nice friendly staff at reception and the restaurant. Room was clean and comfortable. Very much enjoyed the view of the marina and harbour. Access to the waterfront pathway was very convenient and made for an enjoyable walk to the inner harbour.
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Dec 1, 2022
Dear Don S, Wow! Thank you for taking time to write such a wonderful review of your time at the property. We will be sure to share your compliments with our staff. We pride ourselves on creating a warm and welcoming environment for both our employees and our guests. I look forward to personally welcoming you back on your next visit to the destination!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rbrian58 wrote a review Nov 2022
Vancouver, Canada12 contributions11 helpful votes
We have been staying at the Coast for the past few years. Typically a clean and tidy place to spend a few days or longer while in Victoria. The rooms have nice views and the facilities are enjoyable. Our recent stay was not par with the past. Value has diminished and luster not shining.
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Nov 23, 2022
Dear rbrian58, Thank you very much for your review of your recent stay at our hotel and for allowing us to respond. Your feedback is precious to us, as we strive to improve with every stay. On behalf of the Coast Victoria please accept my sincere apologies for any dissatisfaction you experienced during your visit. We aim to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our attention to detail left something to be desired on this occasion. We take upkeep and cleanliness very seriously, and your room should always feel fresh and clean. We fell short in this regard during your stay and we apologize. We agree that our rooms and decor could use some updates and we are working diligently on upgrading our hotel rooms in the near future. We are glad to hear that you enjoy our facilities and that wonderful view from your room. We do hope to see you again for the refreshing Coast stay that we are known for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NicoleAcct wrote a review Nov 2022
Victoria, Canada1 contribution
I had a lovely restorative stay at the Coast Victoria Hotel. It has an incredible view of the downtown Victoria harbour/ocean. The hotel also overlooks a small quaint marina. The pool is really great, as you can swim indoors/outdoors. The room I had overlooked Victoria and the ocean. It was a good sized room, but it also felt cozy. The bed was so comfortable. I also enjoyed the restaurant, it's views and all the staff there from cleaning, to front desk and restaurant staff -- all were friendly and welcoming.
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Nov 23, 2022
Dear NicoleAcct. Thank you for taking the time to share incredible comments with our team! We loved hearing about your recent experience at Coast Victoria and how much you enjoyed the view, the indoor/outdoor pool, the Blue Crab Seafood house and our team. I will share your review with them all. They will be delighted to hear that you enjoyed your stay :) We understand you have many options when it comes to booking a hotel stay, and we appreciate the fact that you have chosen us. Thank you again for your valuable feedback, and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carltheguineapig wrote a review Nov 2022
Coquitlam1 contribution
I stayed here for 4 nights. Everyone was so friendly and helpful. Our shuttle driver was really nice. Staff remembered my name. The only thing that I would change is the menu choices for breakfast. Perhaps offering turkey sausages could be an option
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Review collected in partnership with Coast Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Leslie Sheldan, Guest Services / Front Office at Coast Victoria Hotel & Marina by APA
Responded Nov 23, 2022
Dear Carltheguineapig, Thank you for sharing your feedback regarding your recent stay! We are so glad that you enjoyed your visit. Also, thank you so much for the kind words regarding the staff. Our team strives to deliver an outstanding guest experience, they will be delighted to hear this . We are continually trying to improve the variety and quality of breakfast items we offer. I will share your feedback with the kitchen team :) We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$193 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coast victoria harbourside hotel and marina, coast hotel victoria, coast harbourside
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictVictoriaJames Bay
NUMBER OF ROOMS
132
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COAST VICTORIA HOTEL & MARINA BY APA $174 ($̶2̶2̶5̶) - Updated 2023 Prices & Reviews - British Columbia

Frequently Asked Questions about Coast Victoria Hotel & Marina by APA
Which popular attractions are close to Coast Victoria Hotel & Marina by APA?
Nearby attractions include The Pedaler (0.2 miles), Fisherman's Wharf (0.2 miles), and David Foster Harbour Pathway (0.2 miles).
What are some of the property amenities at Coast Victoria Hotel & Marina by APA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Coast Victoria Hotel & Marina by APA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Coast Victoria Hotel & Marina by APA?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Coast Victoria Hotel & Marina by APA?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Coast Victoria Hotel & Marina by APA?
Conveniently located restaurants include The Fish Store at Fisherman's Wharf - Seafood Restaurant, Nourish Kitchen & Cafe, and Il Covo Trattoria.
Are there opportunities to exercise at Coast Victoria Hotel & Marina by APA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Coast Victoria Hotel & Marina by APA have an airport shuttle?
Yes, Coast Victoria Hotel & Marina by APA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Coast Victoria Hotel & Marina by APA?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Coast Victoria Hotel & Marina by APA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Coast Victoria Hotel & Marina by APA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.