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Chateau Victoria Hotel and Suites

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#17 of 56 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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1,692 Reviews from our TripAdvisor Community

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Showing 1,635: English reviews
Incheon
1 review
3 of 5 stars Reviewed today NEW

Good location. but before check in, I called to confirm my reservation, especially for my room type. At that time, I heard my room type has microwave (Suite) after I asked about this on the phome. In this trip, I bring my kid so sometime I would need microwave for my kids meal. after i enter my room, I feeled... More 

Review collected in partnership with this hotel

Helpful?
Thank seungjook964
Adelaide, Australia
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

We were lucky enough to get a room upgrade from a traditional room to a Penthouse Suite, for no particular reason. What a surprise. The suite was wonderful, fresh and comfortable.the check in staff were very friendly. Wonderful stay.

Review collected in partnership with this hotel

Helpful?
Thank Lisa G
Oakville, Canada
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We stayed in a suite for one night and although we found it to be a good location, we did find our room and the pool very dirty. Also, it didn't help that one of their elevators was out of order so there was a long line for the 2 small remaining elevators. We would book in one of the... More 

Helpful?
Thank Suebdoo11
Sun Prairie
1 review
5 of 5 stars Reviewed yesterday NEW

Everything went well. Extremely friendly staff. They went out of their way to make reservations for us and always asked what they could do for us. We also ate at Vista 16 and the meal was terrific. When we come back to Victoria we would stay there again.

Review collected in partnership with this hotel

Helpful?
Thank 177judithk
Squamish, Canada
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Staff are so helpful and friendly. Love our corner king room, great views, spacious living space. Love the Vista 18, nice place to have a glass of wine. Super location, close to so much. This is our third time here and always a good visit.

Helpful?
Thank Heidi S
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Heidi S, Thank you for your positive review. We are thrilled that you enjoyed your one-bedroom suite and your time in Vista 18 Westcoast Grill & Wine Bar. Thank you also for recognizing our central location in your review. We look forward to welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales... More 

Adelaide, Australia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed one night in Victoria which did correspond with a royal visit. We took the ferry bus transfer and walked to our hotel. The hotel was ok our room was next to elevator so a bit noisy. The room was very comfortable but bathroom was small. Great wifi and close to all attractions. If looking for a nice hotel... More 

Helpful?
Thank jimh5065
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear jimh5065, Thank you for sharing your feedback with us and other TripAdvisor users, and thank you for choosing the Chateau Victoria for your recent visit to Victoria. We always recommend that our guests book direct through our reservations team in order to find the room or suite best suited to their unique needs. If you have the opportunity to... More 

Sisters, Oregon
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

Employees were great and very helpful! Very courteous and professional! Always ready to offer a helping hand! Hotel staff was great as well as the restaurant personnel! We will most definitely stay at this property again!

Helpful?
Thank Connie R
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Connie R, Thank you for your kind words about our hotel. We are pleased that enjoyed your recent stay with us. Thank you also for recognizing the dedication of our whole team. We really are a people-powered hotel. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing... More 

Wrexham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

So many positives to this hotel and one negative. Firstly I will get the negative out of the way: on one occasion it took twenty minutes to get an elevator down from our sixteenth floor room to reception. There wasn't an option of stairs so a lift was the only way down; we had left the room in plenty of... More 

Helpful?
Thank Frightened_Tree
ChateauVictoria, General Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear Frightened_Tree, We are pleased that your recent stay with us was so positive, and thank you for taking the time to share those wonderful comments. Please also accept our sincere apologies for the elevator wait you experienced. We suffered a very rare situation recently in which one of our elevators had to be taken out-of-order unexpectedly. We appreciate the... More 

Edmonton, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here a few years ago and forgot about it, but friends suggested it this trip. As soon as we arrived, we remembered it! Excellent location, very clean, spacious room, superb dining! The only downside was the bed - horrible quality mattress and it sounded like paper crinkling every time you rolled over. Other than that, we parked our car... More 

Review collected in partnership with this hotel

Helpful?
Thank billie r
ChateauVictoria, General Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear billie r, Thank you for your review of the Chateau Victoria Hotel & Suites. We are thrilled that your recent stay with us was so enjoyable and that you would recommend us to others. We are surprised and disappointed, however, to read your description of the mattress in your guestroom, which does not match the comfort level we strive... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed at the chateau Victoria before, last year on leisure and had no problems whatsoever. Honestly I had a great stay, so it was a no brainer to book back here again for my weekend business trip. When we got to the hotel we were unsure if we had paid through Expedia already, or if we had to... More 

Helpful?
Thank TheRoamingJournalist
ChateauVictoria, Operations Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear TheRoamingJournalist, It was with regret that we read the details of your recent stay with us. Our team takes great pride in offering our guests a comfortable and relaxing stay and we do have procedures in place to address situations such as those outlined in your review. We would appreciate the opportunity to hear from you directly to acquire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $103 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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