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Chateau Victoria Hotel and Suites

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#16 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
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1,841 Reviews from our TripAdvisor Community

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Showing 1,776: English reviews
Vancouver, Canada
Level Contributor
174 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed yesterday NEW

Stayed here for 3 nights for a work conference at the nearby Victoria Conference Centre. The location was unbeatable in central Victoria. We rented the suite and got a fantastic value (Black Friday sale). The rooms was very spacious, clean and comfortable. Washroom was the same. Parking in the garage is $15/day. However, street parking is free on nights and... More 

Helpful?
Thank EvanUTVol
Delta
1 review
Reviewed 2 days ago NEW

We loved that the kids could have the pull out couch in one room, and my husband and I the bed in the other, with a door and some privacy between us. Also loved the kitchenette- so great when you've got little ones. And being so close to everything, we were able to walk everywhere and leave the car, even... More 

Review collected in partnership with this hotel

Helpful?
Thank michelle_dodds
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear michelle_dodds, Thank you for your kind words about our hotel. We are thrilled that you and your family enjoyed your one-bedroom suite and our central location. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator More 

Denman
1 review
Reviewed 5 days ago NEW

My stay was very comfortable, staff were very helpful, including checking for places in the area to eat, and providing copies of menus. Check-in and check-out were quick, everything went smoothly. Rooms were very clean and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank marywC537MD
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear marywC537MD, Thank you for your positive notes on your recent stay with us. We are thrilled that you found our team so helpful and your room so comfortable. We hope to have the opportunity of welcoming you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

Ottawa, Canada
1 review
Reviewed 5 days ago NEW

Overall the hotel is fine. Could use an update. Hallways are very Noisy and carpet and decor a little tired. Front desk staff awesome and friendly. Shuttle sertive provided very handy. The rooms and halls could use a refresh

Review collected in partnership with this hotel

Helpful?
Thank Stephanie H
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Stephanie H, Thank you for taking the time to share your opinion with us and other TripAdvisor users. We are thrilled that you found our team so friendly, and that you were able to take advantage of our complimentary shuttle service during your stay, but we are disappointed that you found our hallways noisy. Some parts of our hotel... More 

Sheridan, Wyoming
1 review
Reviewed 6 days ago NEW

We stayed one night but what made it so convenient to visit everywhere was the hotel van service with the friendly helpful bellboy drivers. With inclement weather or just the late hour it was really great to use this service. The location was also a plus. Beautifully appointed rooms and well kept public areas.

Review collected in partnership with this hotel

Helpful?
Thank Wendy41313
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Wendy41313, Thank you for sharing your feedback with us and other TripAdvisor users. We are thrilled that you enjoyed our complimentary shuttle service and dedicated team. Thank you also for recognizing our central location in your review. We hope to welcome you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator More 

Dublin, Ireland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

We spent a few nights in this lovely Hotel in September. The staff gave us a one bedroom suite which was lovely! The suite was large and beautiful with great views over Victoria. The staff were all very pleasant and most helpful, and the free minibus (thank you Glenn) was excellent. The Hotel's location is only a short walk into... More 

Helpful?
Thank Rik P
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Rik P, Thank you for your kind feedback on our hotel. We are delighted that you enjoyed your recent stay with us. Thank you also for recognizing our complimentary shuttle service in your review. Please be assured that we have shared your kind words with our Bellman Glenn, who was thrilled to hear that his efforts were recognizing during... More 

Vancouver
2 reviews
Reviewed 1 week ago NEW

This was a great hotel, close to restaurants and shops. Very easy to find coming from the ferry. Staff were very nice and friendly and suggested another restaurant since the one we originally wanted was fully booked. We even got upgraded to a suite! Had a fabulous time for my birthday weekend.

Review collected in partnership with this hotel

Helpful?
Thank Mr3bbb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Mr3bbb, Thank you for writing your review. We are delighted that your birthday weekend was such a success. We were thrilled to have been able to offer you a complimentary upgrade to a one-bedroom suite. Thank you also for recognizing our dedicated team in your comments. We look forward to welcome you back again soon. Best regards, Wesley MacInnis... More 

Vancouver
1 review
Reviewed 1 week ago

I chose the Chateau Victoria for its proximity to my early morning meeting and because it was on an approved list of accommodation providers maintained by my employer (Government of Canada). From the grand porte co·chère, well appointed foyer to warm welcome, my first impression was POSTIVE. My room was clean, spacious, comfortable and the bed provided me with a... More 

Review collected in partnership with this hotel

Helpful?
Thank roses160
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear roses160, Thank you for taking the time to share your feedback with us. We are pleased to provide rest and comfort to Canada's dedicated government employees. Thank you also for recognizing Vista 18 in your review. We hope to welcome you back to Victoria in the near future. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

Hermanus, South Africa
Level Contributor
387 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 1 week ago

Our room was quite large with two very comfortable queen beds. The accommodation also included a separate study/lounge which had an additional TV and settee as well as a desk. The bathroom was of a reasonable size with a combined bath/shower, the bath having a low side for ease of access. There was plenty of wardrobe and drawer space and... More 

Helpful?
Thank AGEDNOMAD
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear AGEDNOMAD, Thank you for your kind words about the Chateau Victoria Hotel & Suites. We are thrilled that you found your one-bedroom suite so comfortable, and that you took advantage of our complimentary shuttle service. Thank you also for recognizing Vista 18 Westcoast Grill & Wine Bar and Clive's Classic Lounge in your comments. We hope to welcome you... More 

Surrey
1 review
Reviewed 1 week ago

We had another great stay! I stay here time and time again, friendly staff and so helpful. They had umbrellas for us to use and a shuttle if we needed to take us to and from dinner or the mall or even the casino! Our room was upgraded and we even received a lesser rate than we did when we... More 

Review collected in partnership with this hotel

Helpful?
Thank 299crystalh
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

299crystalh, Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed another positive stay at our hotel. Thank you also for recognizing our dedicated team in your comments. We look forward to welcoming you back to Victoria soon. Kind regards, Wesley MacInnis Marketing & Sales Coordinator More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $99 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travelers.
28 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

See all questions (28)

Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“10th floor quiet with good views”
 of 5 bubbles RikP419, 1 week ago | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, 4 weeks ago | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, Oct 27, 2016 | Read review
“Get a high-up corner suite”
 of 5 bubbles GCHHawaii, Oct 26, 2016 | Read review
“dont get a room overlooking lobby entrance”
 of 5 bubbles sweetvernon, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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