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Chateau Victoria Hotel and Suites

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#15 of 53 Hotels in Victoria
Certificate of Excellence
GreenLeadersSilver level
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Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
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1,930 Reviews from our TripAdvisor Community

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Showing 1,862: English reviews
Seattle
Reviewed 2 days ago NEW

The hotel was close enough to the ferry landing that we could carry our bags there, though they also have a shuttle. It's conveniently located near car rental shops. We had a remodeled room that was extremely comfortable and quiet. I'd definitely stay there again.

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Helpful?
Thank Adam W
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Adam W, Thank you for your high rating of the Chateau Victoria. We are thrilled that you enjoyed your recently renovated room, and that you would stay with us again. Thank you also for recognizing our central location and complimentary shuttle service. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis...

Nanaimo, Canada
Reviewed 2 days ago NEW

Excellent restaurant with a terrific view of the city. The food was excellent as was the service. Exceptional staff who went out of their way to make our stay enjoyable. The bed was very comfortable and the room was well decorated with great views towards the parliament buildings.

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Thank Mike b
Campbell River
Reviewed 3 days ago NEW

After 20 years of returning to Chateau Victoria, I can't believe I have never been to Vista 18 before! Remarkable. The staff and quality of this hotel keeps me coming back year after year. I look forward to my next visit.Thank you!

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Thank Angie N
Nanoose Bay, Canada
Reviewed 3 days ago NEW

Love the hotel! Great service, wonderful beds, excellent food in Vista 18. No matter what hotel you stay in, book Vista 18 for an incredible meal and enjoy the best views in the city. It is open for breakfast, lunch and dinner. Go!

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Qualicum Beach
Reviewed 3 days ago NEW

Stayed one night, front desk and guest services staff were great at check in. Ate breakfast at Vista 18. Small portions for the price. The area of the hotel we stayed in was very quiet. Will stay here again.

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Duncan
Reviewed 3 days ago NEW

We stayed two nights at Chateau Victoria. Wonderful staff and service. We really enjoyed the shuttle to and from the hockey game. 10+years of choosing this hotel for date weekends and never a bad experience. Rooms have been nicely updated.

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Thank kevinbT5028GV
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear kevinbT5028GV, Thank you for your kind words about our hotel. We are thrilled to have had you stay with us for over a decade! Thank you also for recognizing our recent room renovations. We look forward to welcoming you back to Victoria in the near future. Best regards, Wesley MacInnis Marketing & Sales Coordinator

Winnipeg, Canada
Reviewed 4 days ago NEW

This hotel is in a great location close to the waterfront, walking distance to restaurants, China town and the waterfront. The staff was friendly and the price was reasonable. The room was comfortable but small. Overall, good value for the money.

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Thank Mom162
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear Mom162, Thank you for sharing your feedback with us and other TripAdvisor users. We are pleased that you enjoyed our central location and dedicated team during your stay. If you find yourself needing more space than our traditional rooms offer, please consider one of our recently renovated one-bedroom suites for your next trip to Victoria. We hope to have...

Parksville
Reviewed 4 days ago NEW

The only thing I would add is that the bureau that the TV sits on in room 308 is loose and your handyman should glue it down. Other then that we really enjoyed our stay and would definitely use your hotel in the future.

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Thank sylviap476
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear sylviap476, Thank you for your feedback. We are thrilled that your recent stay with us was so positive, and that you would stay with us again. Please know that your comments regarding your guest room have been shared with our Maintenance Manager, who will personal inspect the unit. Again, thank you for your kind feedback. We hope to have...

Nanaimo
Reviewed 4 days ago NEW

the room was very clean and comfortable. The work desk was good with more that one outlet for plugging in laptops and chargers. The staff are very welcoming and remember you upon return. Vista 18 is very nice with great staff.

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Thank K3660XJdavidb
ChateauVictoria, Marketing & Sales Coordinator at Chateau Victoria Hotel and Suites, responded to this review

Dear K3660XJdavidb, Thank you for taking the time to review our hotel. We are delighted that your recent stay with us was so comfortable, and that you found our team to be so welcoming. Thank you also for recognizing Vista 18 Westcoast Grill & Wine Bar in your comments. We hope to have the opportunity of welcoming you back to...

Salt Spring Island, Canada
Reviewed 1 week ago

I took my 85 year old mom for an overnight to Victoria. There were a number of reasons we decided to try out the Chateau, but one important reason was its central location; close to the museum as well as to restaurants and other places we wanted to visit. The hotel is beautiful and the staff is extremely friendly. It...

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Thank leonie437
ChateauVictoria, General Manager at Chateau Victoria Hotel and Suites, responded to this review

Dear leonie437, Thank you for taking the time to share your feedback with us. We are thrilled that you enjoyed our central location and friendly employee team. Thank you also for recognizing our independent status as one of Victoria's only locally owned and operated hotels. With regards to our aquatics facilities, we do not offer secure storage of clothing or...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Discover Victoria at its finest through an authentic local experience in the heart of downtown, steps from the Inner Harbour. With deeply entrenched roots in the local community and a strong sense of environmental responsibility, we strive to share all that makes Victoria special with each and every guest. Our owner, Mr. Clive Piercy, has a long history on Vancouver Island that began when his grandfather started J. Piercy & Co. back in the mid-1800s. To this day, we remain true to those origins in all that we do - from supporting local farmers to sponsoring local events. Our rooftop grill has been voted in the top ten restaurants with a view in BC, and our cocktail lounge off the lobby has been named one of the top ten hotel bars in the world three times. Experience the best of Victoria through a truly local hotel. ... more   less 

Additional Information about Chateau Victoria Hotel and Suites

Address: Chateau Victoria 740 Burdett Ave | BC, Victoria, British Columbia V8W 1B2, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $100 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Victoria Hotel and Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Chateau Victoria Hotel Victoria
Chateau Hotel Victoria
Hotel Style:
#4 Green Hotel in Victoria
#16 Business Hotel in Victoria
#18 Romantic Hotel in Victoria
#19 Family Hotel in Victoria
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Victoria Hotel and Suites staff and other travelers.
29 questions
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Riverside, California
Royal Tunbridge Wells, United Kingdom
Bournemouth
over a year ago
Manchester, United Kingdom
over a year ago

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Questions? Get answers from Chateau Victoria Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher the better,there's some excellent views of the city and harbour”
 of 5 bubbles 51bruceh, 2 weeks ago | Read review
“I had a one-bedroom suite which was great for working.”
 of 5 bubbles R3983FOjeffm, Dec 4, 2016 | Read review
“10th floor quiet with good views”
 of 5 bubbles RikP419, Nov 26, 2016 | Read review
“high room away from street, back side noisy in summer on when pub across the road gets out.”
 of 5 bubbles PandGP, Oct 31, 2016 | Read review
“Higher rooms better.”
 of 5 bubbles JennyWorrell, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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