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    Best Western Plus Carlton Plaza Hotel

    642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
    +1 866-608-4699
    Hotel website
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    Oct 29 Oct 30
     3 people are viewing this hotel
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    $86
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    Traveler (137)
    Room & Suite (222)
    Dining (26)
    Overview
    • Excellent51%
    • Very good36%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “valet parking” (109 reviews)
    “london tube” (17 reviews)
    “great location” (136 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness center
    Kitchenette
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Plus Carlton Plaza Hotel
    Special Offer: BOOK DIRECT AND SAVE
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    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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      $86
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    Write a Review
    Reviews (1,139)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 1,075 reviews

    Reviewed 1 week ago

    Great location and the room was clean. Not fancy but the price was right for the convenience. A bit noisy in the early morning because of traffic. Valet parking is 10 dollars extra for each night stay.

    Review collected in partnership with Best Western
    Thank grandma12004
    Hotel's Favorite
    Reviewed July 5, 2017 via mobile

    My wife and have traveled extensively for work for several years. We have topped out in 3-5 chains regularly, so reviewing a hotel is almost a natural mental exercise - but had to pen this one. Short version: Professional, courteous, friendly, expeditious staff Modern, clean,...More

    Thank BNMe2014
    Response from Haley C, Front Office Manager at Best Western Plus Carlton Plaza HotelResponded July 9, 2017

    Thank you for such wonderful review BNMe2014! We are happy to hear you were so pleased with your guest room and all of the amenities. Our staff strive to provide nothing but excellence in customer service. We hope you will return to Victoria again BNMe2014.

    Reviewed 1 week ago

    Hotel location is convenient, close to inner harbour and in downtown. We don't need to use our car to get around most of the time. Service provided by Front Desk was pleasant and very good. Our room was good value for we had to pay...More

    Review collected in partnership with Best Western
    Thank X1650FRmichaell
    Response from Elsa M, Front Office - Guest Relations at Best Western Plus Carlton Plaza HotelResponded 1 week ago

    Thank you X1650FRmichaell for this lovely review of our property. We are happy to hear that you found our central, downtown location convenient to your needs and that you had a comfortable experience. I would like to thank you on behalf of our Front Desk...More

    Reviewed 2 weeks ago

    Having never been to Canada before, we didn't know what to expect with our hotel stay. I was very impressed with the size of the room, the sparkling cleanliness of the washroom, and location of this hotel. The hotel staff was exceptionally friendly and helpful...More

    Thank R7029DTbethb
    Response from Elsa M, Guest Relations Manager at Best Western Plus Carlton Plaza HotelResponded 1 week ago

    Thank you, R7029DTbethb, for this wonderful review of our hotel! We're delighted that we were able to help make your first visit to Canada a pleasant one. Our central downtown location makes it easy to explore the city. Thank you for your very kind words...More

    Reviewed 2 weeks ago

    I just returned from a four night stay with this Best Western, and the whole experience was fantastic! The hotel has recently been renovated, and was very clean and modernized. Staff checked in every day to ensure all was well. I mentioned at one point...More

    Thank JennyBee555
    Response from Elsa M, Guest Relations Manager at Best Western Plus Carlton Plaza HotelResponded 1 week ago

    Thank you, Jen, for this fantastic review of our hotel! Our attentive and friendly staff members strive for the highest standard of excellence in service, and I'm delighted to hear that this was your experience. Although we unfortunately cannot control external noise at our location,...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • $89 - $239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in Victoria
    • #18 Family Hotel in Victoria
    • #23 Romantic Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Best Western, Priceline, Hotels.com, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Best Western Plus Carlton Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • Best Western Victoria ,
    • Victoria Best Western
    Add Photo Photos
    Traveler (137)
    Room & Suite (222)
    Dining (26)
    Pool & Beach (1)
    Hotel & Grounds (101)
    Bathroom (8)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    .55 miles away
     
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    1,560 reviews
    .06 miles away
     
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    1,378 reviews
    .61 miles away
     
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    .40 miles away
     
    Nearby Restaurants
    Veneto Tapa Lounge
    313 reviews
    .06 miles away
    Sizzling Tandoor
    216 reviews
    .02 miles away
    The Ruby on Johnson
    15 reviews
    .05 miles away
    The Mint
    146 reviews
    .04 miles away
    Nearby Attractions
    McPherson Theatre
    46 reviews
    .10 miles away
    Victoria City Hall
    16 reviews
    .06 miles away
    Roberta's Hats
    40 reviews
    .10 miles away
    Interactivity Board Game Cafe
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    .11 miles away
    Ask a question
    Questions & Answers
    coralrf
    December 23, 2016|
    Answer
    Response from ChrisWatson27 | Property representative |
    Dear Coralf, Thank you for your questions. Our property is unfortunately not pet friendly. We love pets, but believe due to our location being in the heart of downtown we are not the best option for pets. We do... More
    0
    Votes
    coralrf
    December 23, 2016|
    Answer
    Response from Jennifer M | Property representative |
    Hello, We do allow pets, but our location is not pet friendly. We also have a strict policy where you are unable to leave the pet in the room unattended or in the vehicle if it is in our possession. Sincerely, Rebecca... More
    0
    Votes
    Steve S
    October 4, 2016|
    AnswerShow all 7 answers
    Response from Sirhc007 | Reviewed this property |
    Airport bus
    0
    Votes
    Room Tips
    "Small rooms are too small for two people. Ask for bigger room if you are traveling with a companion."
    Read review
    "The 7th floor suites are quirky but spacious."
    Read review
    "Go elsewhere"
    Read review
    "Rooms to the back were less noisy...no street noise."
    Read review
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