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BEST WESTERN PLUS Carlton Plaza Hotel

#19 of 56 Hotels in Victoria
Certificate of Excellence
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BEST WESTERN PLUS Carlton Plaza Hotel
BEST WESTERN PLUS Carlton Plaza Hotel
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921 Reviews from our TripAdvisor Community

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Showing 868: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel is in the hub of a thriving area of the city, full of great shops and restaurants within walking distance, not to mention the beautiful waterfront! The valet service is prompt and reasonably priced. The staff is very helpful and responsive. Clean, attractive rooms with no noise from the hall or neighbouring rooms. Completely satisfied and appreciative!

Helpful?
Thank Julie W
Vancouver
2 reviews
5 of 5 stars Reviewed yesterday NEW

The location of the hotel and the cleanliness of the rooms are top notch as usual. But more so, I was really impressed with the level of attention and care given by the hotel staff. You can come down to front desk and be assured that your needs will be listened to and the best possible service will be given.... More 

Helpful?
Thank 189lil0
Halifax Nova Scotia
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent 3 nights in a two-doubles-plus-sofabed suite with our two teens. This is a comfortable room that feels spacious. The front desk staff was very nice, with a special commendation to Cal, who made us feel welcome even when we had to wait a bit for our room. Linens feel nice and the beds were comfy, though a double... More 

Helpful?
Thank noelx4
Oklahoma
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This remodeled property is situated in a part of downtown perfect for tourists and visitors. It is in walking distance to most of the sights and restaurants that people come to Victoria to experience. This hotel staff was outstanding and all went out of their way to make our stay enjoyable and memorable. The valet parking was nice and efficient.... More 

Helpful?
Thank okimmigrant
Flower Mound, Texas
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very very nice. We booked hotel as part of Seattle Clipper overnight package to Victoria. Easy 20 minute walk to wharf, lots of shops and interesting people and views along the way. Hotel is clean, rooms comfortable and well appointed. We would definitely stay again if we come back. Desk staff was very friendly and helpful about where to eat,... More 

Helpful?
Thank texasnana3
White Rock, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Great Boutique hotel in DT Victoria, walking distance to all the major DT sites, good restaurants. I found that the staff was very helpful in sharing knowledge about the local restaurants and the valet car parking service was very efficient.

Review collected in partnership with Best Western

Helpful?
Thank Steven H
oregon
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We chose the Best Western Plus Carlton Plaza for our 5 day trip to Victoria because of the excellent location and large room for 3 adults and 3 children under 3 years old. As soon as we pulled up to the hotel, the staff was so friendly and helpful as we unloaded 3 strollers and a never-ending number of suitcases!... More 

Helpful?
Thank dsfischer
Shanghai, China
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Newly renovated hotel. Hotel room are very neat & clean. Hotel located very central downtown Victoria. lots of Restaurants, pubs, tourist attractions & shopping mall around there. Hotel Staff are very polite & helpful in nature. Overall good stay.

Helpful?
Thank GuruMalik
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a great 3 night stay in this hotel. We upgraded our room a few days before arrival and were very pleased with the result. Our upgrade was to a family suite with a queen room. The extra room had a queen as well plus a couch, small dining table and a small kitchen area . We were able... More 

Helpful?
Thank sandragracie
Rebecca S, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you for posting such a nice review sandragracie! We really do appreciate all feedback. The family suites are definitely our most spacious and equipped room type, having two queen beds as well as a pull out couch. One of the queen beds is even in it's own private bedroom. There is also a small kitchen and dining area in... More 

Comox, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

friendly helpful staff and clean rooms, older hotel so room size and layout reflect that but definitely central and easy walk to everything downtown. Clean and pleasant! Did not hear city noise at night!!

Review collected in partnership with Best Western

Helpful?
Thank Garry M
Rebecca S, General Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review

Thank you Garry M for your review of the Carlton Plaza Hotel. We are glad to see it was pleasant! Our hotel staff are indeed the among the nicest people in town, who are always available to assist with most guest needs. Our hotel rooms are on the smaller side, as stated, because of the older architecture and room plan;... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Carlton Plaza Hotel

Address: 642 Johnson Street, Victoria, British Columbia V8W 1M6, Canada
Location: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Price Range: $100 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Carlton Plaza Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Victoria
Victoria Best Western
Hotel Style:
#12 Business Hotel in Victoria
#18 Family Hotel in Victoria
#23 Romantic Hotel in Victoria
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