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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
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    10/1/2017 10/2/2017
    $265
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    Traveler (1492)
    Room & Suite (543)
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    Overview
    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “bengal lounge” (327 reviews)
    “high tea” (367 reviews)
    “afternoon tea” (340 reviews)
    Free Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from The Fairmont Empress
    Offers & Announcements: Sleep & Steep
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    Hotel Grand Pacific
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    #14 of 49 hotels in Victoria
     
    DoubleTree by Hilton Hotel & Suites Victoria
    864 reviews
    #9 of 49 hotels in Victoria
     
    Magnolia Hotel And Spa
    2,784 reviews
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    Victoria Marriott Inner Harbour
    1,357 reviews
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,790)
    There are newer reviews for The Fairmont Empress
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    1,431 - 1,435 of 3,569 reviews

    Reviewed June 19, 2015

    This hotel is a joke of a luxury hotel. The furniture is more worn and older than my 88 year old grandmothers. The outside is cool looking and the inside is a Motel 6. No amenities in the room either. Ridiculous and HIGHLY overpriced! The...More

    2  Thank AimeeLally
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 23, 2015

    Dear Guest, Thank you for sharing your experience. While I am happy to hear that you enjoyed the exterior of our hotel, I am sorry to hear that you were disappointed with your room and the interior. We are in the process of upgrading our...More

    Reviewed June 19, 2015

    Fairmont Victoria Empress may well exceed most people's expectations since class, history and service are second to none. As a world traveler, I appreciate quality and comfort, which The Empress exudes. It is indeed a thrill to walk the storied landscape and property to view...More

    Review collected in partnership with Fairmont Hotels & Resorts
    2  Thank sswinks
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 23, 2015

    Dear Guest, Thank you for taking the time to write a review. It is so nice to hear that you enjoyed your stay with us. Your comments about your guest room, service and food is truly appreciated and will be shared with our team. Our...More

    Reviewed June 18, 2015

    If you want excellence stay at the Empress! The views are incredible, the Hotel and staff make you feel welcome. Give your family a treat and stay at this magnificent Hotel. My sisters and I stayed for a sisters weekend and we will go back....More

    Review collected in partnership with Fairmont Hotels & Resorts
    Thank K1899UKdianag
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 23, 2015

    Dear Guest, Thank you for taking the time to write a review. I am so happy to hear that you and your sisters enjoyed your weekend with us. It is so nice to hear that our staff treated you all so nicely and made you...More

    Reviewed June 18, 2015

    The Empress is an exceptional hotel/resort. We had never stayed at one before, but this stay was just perfect in every way. The staff were friendly and helpful and always available when needed. The facilities were beautifully maintained. Our guest room was large and clean...More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Carolyn E
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 23, 2015

    Dear Carolyn, Thank you for your recent review of the Fairmont Empress. I am so happy to hear that you thoroughly enjoyed your stay with us. It sounds like you truly had a most memorable stay. It is so nice to read that our staff...More

    Reviewed June 17, 2015

    Stayed here for an anniversary 'reset' trip (original trip was cancelled) and, as always, Fairmont does not disappoint. Staff, rooms, location, food are all excellent. We had a Signature Suite facing the Inner Harbor. In the future, we would prefer a room facing the gardens...More

    Review collected in partnership with Fairmont Hotels & Resorts
    1  Thank Nora L
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded June 22, 2015

    Dear Nora, Thank you for taking the time to write a review. I am so happy to hear that you chose to celebrate your anniversary with us. The view from our Signature Rooms are wonderful but during the summer months the noise from the street...More

    Hotel Grand Pacific
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $264 - $592 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #6 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Fairmont Hotels, Booking.com, Priceline, Ctrip TA, Hotels.com, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, HotelsforEveryone and getaroom.com so you can book your The Fairmont Empress reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
    Add Photo Photos
    Traveler (1492)
    Room & Suite (543)
    Dining (135)
    Pool & Beach (8)
    Hotel & Grounds (992)
    Bathroom (50)
    Business Center & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Hotel Grand Pacific
    2,093 reviews
    .20 miles away
     
    Magnolia Hotel And Spa
    2,784 reviews
    .11 miles away
     
    Victoria Marriott Inner Harbour
    1,357 reviews
    .16 miles away
     
    DoubleTree by Hilton Hotel & Suites Victoria
    864 reviews
    .13 miles away
     
    Nearby Restaurants
    Bartholomew's English-Style Pub
    363 reviews
    .11 miles away
    10 Acres Kitchen
    191 reviews
    .08 miles away
    10 Acres Bistro Bar
    959 reviews
    .11 miles away
    Catalano Restaurant & Cicchetti Bar
    392 reviews
    .11 miles away
    Nearby Attractions
    Inner Harbour
    4,167 reviews
    .04 miles away
    Empress Hotel National Historic Site of Canada
    1,967 reviews
    .01 miles away
    Miniature World
    883 reviews
    .07 miles away
    Tourism Victoria Visitor Centre
    57 reviews
    .08 miles away
    Ask a question
    Questions & Answers
    James M
    September 11, 2017|
    AnswerShow all 2 answers
    Response from JulsMelbourne | Reviewed this property |
    Not sure - you could email the Empress with your query and I am sure that they will advise you. Cheers - Jules
    1
    Vote
    Janiegrannie
    July 9, 2017|
    AnswerShow all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    1
    Vote
    seesophie1
    May 17, 2017|
    AnswerShow all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    2
    Votes
    Room Tips
    "the harbour view rooms are lovely."
    Read review
    "Tell them you want your room made up early"
    Read review
    "Get a room overlooking the harbor. We had a city view because my leg was hurting and it was the closest to..."
    Read review
    "See review above!"
    Read review
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