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7/30/2017 7/31/2017
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    The Fairmont Empress

    721 Government Street, Victoria, British Columbia V8W 1W5, Canada
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    7/30/2017 7/31/2017
    Traveler (1423)
    Room & Suite (533)
    Dining (134)
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    • Excellent55%
    • Very good25%
    • Average12%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “bengal lounge” (323 reviews)
    “high tea” (352 reviews)
    “afternoon tea” (333 reviews)
    Free Wifi
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    4.0 Star Hotel
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    Hotel Grand Pacific
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    Jul 30Jul 31
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,594)
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    1 - 5 of 3,386 reviews

    Reviewed yesterday

    Went for our anniversary. The location and history of the hotel were the initial draws. We found the service and personnel to be excellent and the facility to be above average. The only issue we encountered was the noise of the cooling system which wasn't...More

    Review collected in partnership with fairmont.com
    Thank KCPDX
    Hotel's Favorite
    Reviewed May 20, 2017

    We arrived at the Fairmont Empress after 2 weeks of traveling through the Canadian Rockies on a Rocky Mountaineer vacation. Although the main lobby was still under renovations, nothing spoiled the charm of the hotel in general or the beauty of our upgraded room. My...More

    2  Thank deanne885
    Response from ManagerEmpress, General Manager at The Fairmont EmpressResponded May 25, 2017

    Thank you very much for your lovely feedback. I am so pleased we were able to upgrade you and that you enjoyed your suite. The Inner Harbour is such a bustle of wonderful activity and the views are truly beautiful. Thank you again. We look...More

    Reviewed 2 days ago via mobile

    I heard the hotel had been renovated but I was delighted to see the result. Many of the historical elements were preserved, while the new finishing are luxurious and modern. Gardens were lovely too. My check-in experience was the start of a great stay. Front...More

    Thank Mila B
    Reviewed 2 days ago via mobile

    Stayed for one week. Very lovely place but the new decor a bit modern for my taste. I love Fairmont hotels for their charm and beautiful decor so not thrilled with the modernization of the room decor. Also, the lack of vinery on the outer...More

    Thank Joanne I
    Reviewed 2 days ago

    I recently treated my granddaughter to a four night stay at the Empress. Overall, I think the Fairmont Hotels are coasting on the allure of this grand old hotel and short changing guests. I do not criticize staff; they could not have been more gracious....More

    Thank MerryMary8064
    Hotel Grand Pacific
    2,023 reviews
    #14 of 49 hotels in Victoria
    Magnolia Hotel And Spa
    2,686 reviews
    #2 of 49 hotels in Victoria
    Abigail's Hotel
    1,026 reviews
    #1 of 49 hotels in Victoria
    Delta Hotels by Marriott Victoria Ocean Pointe Resort
    1,508 reviews
    #8 of 49 hotels in Victoria
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Price range
    • $304 - $510 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Victoria
    • #7 Spa Hotel in Victoria
    • #9 Luxury Hotel in Victoria
    • #13 Business Hotel in Victoria
    • #16 Romantic Hotel in Victoria
    • #17 Family Hotel in Victoria
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 477
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Fairmont Hotels, TripOnline SA, Priceline, Hotels.com, Ctrip TA, Hotwire, Cheap Tickets, Cancelon, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your The Fairmont Empress reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • British Columbia >
    • Vancouver Island >
    • Victoria Capital Regional District >
    • Victoria
    • Also Known As
    • The Fairmont Empress Hotel Victoria ,
    • Fairmont Hotel Victoria ,
    • Fairmont Hotel Empress ,
    • Empress Hotel Victoria ,
    • Fairmont Victoria ,
    • Victoria Fairmont ,
    • Fairmont Empress Hotel
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    Traveler (1423)
    Room & Suite (533)
    Dining (134)
    Pool & Beach (8)
    Hotel & Grounds (949)
    Bathroom (47)
    Business Center & Event Rooms (4)
    Family and Play Areas (1)
    Sponsored by:
    Hotel Grand Pacific
    2,023 reviews
    .20 miles away
    Union Club British Columbia
    185 reviews
    .09 miles away
    Victoria Marriott Inner Harbour
    1,317 reviews
    .16 miles away
    DoubleTree by Hilton Hotel & Suites Victoria
    773 reviews
    .13 miles away
    Nearby Restaurants
    Catalano Restaurant & Cicchetti Bar
    376 reviews
    .11 miles away
    Bartholomew's English-Style Pub
    308 reviews
    .11 miles away
    10 Acres Bistro Bar
    927 reviews
    .11 miles away
    Frankie's Modern Diner
    226 reviews
    .12 miles away
    Nearby Attractions
    Inner Harbour
    3,935 reviews
    .04 miles away
    Empress Hotel National Historic Site of Canada
    1,891 reviews
    .01 miles away
    Miniature World
    832 reviews
    .07 miles away
    The Maritime Museum of British Columbia
    241 reviews
    .08 miles away
    Ask a question
    Questions & Answers
    July 9, 2017|
    Answer Show all 10 answers
    Response from Grammer | Reviewed this property |
    I don't remember exactly but somewhere between $60 and $70. Buschardt Gardens has one less expensive around $45
    May 17, 2017|
    Answer Show all 5 answers
    Response from Darren618q | Reviewed this property |
    I don't believe that there is an a la carte menu for afternoon tea but they serve much more than tea and scones. There was more food than we could eat. Scones, sandwiches, desserts, some of which we bought back to our room... More
    Kassie O
    May 14, 2017|
    Answer Show all 5 answers
    Response from CJQLD | Reviewed this property |
    Definitely not
    Room Tips
    "If you must stay here be sure and get a harbor view room."
    Read review
    "Ask for a harbor view."
    Read review
    "Room with a view to the harbour is not the value. 1 small window in the entire room with limited view in the..."
    Read review
    "Very central and within walking distance of everything interesting."
    Read review
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