837 West Hastings Street, Vancouver, British Columbia V6C 1B6 Canada
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About
#30 of 85 hotels in Vancouver
Location
4.8
Cleanliness
4.7
Service
4.3
Value
4.2
Travelers' Choice
Conveniently located in the heart of downtown, just steps away from the Waterfront, Auberge Vancouver (formerly The Terminal City Club Hotel) is a luxury boutique hotel situated in a vibrant, urban environment. Surrounded by fine restaurants, unique shops and contemporary galleries, we hope to provide a truly memorable experience for the discerning leisure and business traveller alike, in an exceptional setting. A stunning view of the water, impeccable service, deluxe amenities and of course, elegant and spacious accommodations are only a few of the features that make Auberge Vancouver so exceptional. This truly unique property exudes quiet sophistication, yet it is a modern oasis. Our commitment is to ensure that you will enjoy an unforgettable stay. Come and be our guest; an unparalleled experience is waiting for you.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Squash
Table tennis
Car hire
Secured parking
Wifi
Hot tub
Indoor pool
Sauna
Complimentary Instant Coffee
Complimentary tea
Snack bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air purifier
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Walk-in shower
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
100Great for walkers
Grade: 100 out of 100
225Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
Contact
837 West Hastings Street, Vancouver, British Columbia V6C 1B6 Canada
Getting there
WaterfrontVancouver Sky Train4 min
GranvilleVancouver Sky Train5 min
Rental CarsSee rental cars from $29/day
795Reviews26Q+A100Room tips
Reviews
Traveler rating
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The Auberge Vancouver Hotel, was a great choice. I gave the name and address to the taxi driver, who had no trouble finding it. We stayed 3 nights in a harbour view suite for a decent price. Our suite was well appointed and comfortable, and the view from the floor to ceiling windows was stunning. The bed was comfortable with nice linens. We had daily housekeeping service, which was not available at a lot of the other high-end hotels. We had a short, easy, downhill, 5 minute walk to Canada Place to check in for our cruise. The front desk clerk gave us lots of dining/breakfast options. We would not hesitate to stay here again. Thanks for a great start to our post-covid vacation.
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: room/suite with a harbour view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Jan 3, 2023
Dear willing292, Hooray; we’re happy to hear that you’ve ventured out and chose to stay with us for your post-Covid vacation. It greatly pleases us that you enjoyed your suite; isn’t the view phenomenal?! And of course, you cannot beat our location as we are so close to all the top rated attractions as well as the cruise ship terminal. Thank you for taking the time to share your experiences at The Auberge with the Trip Advisor community and on behalf of the staff, thanks for the stellar review. We hope you had an equally exceptional Alaskan cruise. If you ever return to the West Coast, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BertieChesterfield wrote a review May 2022
Chesterfield, United Kingdom11 contributions9 helpful votes
Hotel's Favorite
Stayed for 4 nights post cruise and couldn’t be more satisfied. Staff were friendly and very helpful even allowing an early check in and late checkout. Room was just what we wanted with a separate living room and nice view. Had food delivered from pub next door to our room which was good as the Auberge doesn’t have a restaurant. Great place directly across the road for breakfast and loads of nice places to eat within 5 mins walk for other meals. Bed was really comfortable and shower was good including nice shampoo, shower gel etc.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded May 25, 2022
Dear Bertie Chesterfield, We are delighted that you chose to stay with us and that you had the opportunity to spend a few days after your cruise to relax and to do a bit of sightseeing in our beautiful city. Thank you for the very positive feedback about your experience at The Auberge as we truly appreciate it! Hope you had a pleasant journey back to the UK; if you ever return to this part of the world again, we will be at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our city view suite was wonderful - very big, comfortable bed and even had a side view of the inlet - saw a cruise ship coming in. The kitchen facilities were good but we only had coffees in the room, preferring to eat out. Easy walk downhill with cases to cruise terminal and also into Gastown and to Stanley Park. Must mention Breakka Bakery - 2 minutes walk away - and excellent for breakfasts - pastries and cakes are wonderful!
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Date of stay: September 2022
Value
Location
Service
Room Tip: Suite definitely!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Nov 14, 2022
Dear janbrad, We are very pleased that you enjoyed your pre-cruise stay with us and that you found our location to be conveniently located to nearby attractions as well as the cruise ship terminal. Thank you so much for your lovely review and for taking the time to share your experience at The Auberge with the Trip Advisor community. Hope your Alaskan cruise was equally enjoyable!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was an amazing hotel and our room was simply breath taking. We were staying here for two nights prior to a cruise and had the most amazing views of the cruise port outside the window. The room was spacious and spotlessly clean and had a great coffee machine! The location was really good and easy to walk to anywhere we wanted to go - including to catch our cruise ship - it literally took us less than five minutes. The staff were polite, helpful and got us checked in quickly and efficiently. There is an amazing bakery across the road that is open 24/7 and we enjoyed the food from there. Would highly recommend this hotel to anyone - it is fabulous!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Nov 14, 2022
Dear Reviewer19, Oh my gosh, this is high praise indeed; your kind words and glowing review are much appreciated. We are very happy that you had a pleasant two night stay at the Auberge prior to your Alaskan cruise; on behalf of the entire staff, thank you for taking the time to share your positive experience with the rest of the Trip Advisor community. Cheers and safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We absolutely loved this hotel. Had a little trouble finding it due to small signage, but were more than pleased when we arrived. Just a few blocks from the Skytrain. Had three rooms. Enjoyed the harbor and city view suites. Very clean and modern. Fresh carafe of water in the rooms. Superb staff. Bellhop assisted us in getting luggage to the port. Thought a family member had left some meds and when we called they went to the room right away to check for us. Would highly recommend.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: All of our rooms were suites and were fantastic. The harbor view was the best, but the city view...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Nov 14, 2022
Dear Bman32, We do appreciate the very glowing review of your recent stay at the Auberge; it means a lot to us that you the in suite amenities and level and quality of service met with your expectations. On behalf of the entire staff, thank you so much for all the kind words and for taking the time to write of your experiences with us. Should you decide to visit Vancouver again, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can not say enough great things about this hotel. We had a king size harbor view suite so there was a large living room, small kitchen space, separate bedroom and bathroom. It was like staying in a cool apartment. The hotel staff was also very helpful and accommodating.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Room 1203 was fantastic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Oct 7, 2022
Dear Lynn B, We truly appreciate that you have taken the time to share your experience with the Trip Advisor community. On behalf of the staff, thank you very much for the very kind review of your recent stay; we hope you enjoyed the room along with all the amenities that we offer. Should you ever decide to visit Vancouver again, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here pre-cruise in May of 2019, this time was post-cruise. Very quick walk from Canada Place. Easy walk to Gastown (restaurants and bars). Vancouver is a big city so it's not the cleanest, and has it's share of homeless and crazies, but that was all a few blocks to the east towards Gastown; the area around the Auberge and Canada Place is very nice, and it's an easy walk along the seawall (past coffee shops and restaurants) to Stanley Park (we walked to the Aquarium, about 1.8 miles or 3km depending on your units). Close to the metro to the airport, which we used last time but this time we left too early and had to cab to the airport (around $35 Canadian). The hotel is a combination (hotel, residence, club) and the rooms are modern with all the trimmings (coffeepot, fridge, cable, stylish bathroom with boutique soaps/shampoos). Staff was very pleasant and helpful. Much nicer to stay close to the cruise terminal instead of out near the airport.…
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Oct 7, 2022
Dear JD10367, Welcome back to the Auberge! Thank you for your lovely review. We hope you enjoyed your post cruise stay with us this time and that you had a bit more time to explore some of the very scenic spots just outside our front door. Our convenient location to the cruise ship terminal cannot be beat. Thank you so much for for choosing to stay with us again and if you ever decide to visit Vancouver again, we remain at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family of 5 stayed at the Auberge Vancouver in 2 rooms before our cruise in September of 2022. WOW were we impressed! Lovely well decorated and appointed hotel room. We had a kitchen/dining room/ living room and a bedroom,, bathroom, plenty of closet space. And the Very best thing, an easy, couple block, downhill walk to the Canada Place piers, ships, shops. My husband and I are both over 75, so you know it was an easy walk even with our luggage. No need for a taxi. You can get one of the hotels on the pier for a LOT more money if you choose, but this is an excellent option. HIGHLY recommend this hotel.
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Date of stay: July 2022
Value
Cleanliness
Service
Room Tip: Even the city view rooms are beautiful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Oct 7, 2022
Dear Excelemv, We are ecstatic that you and your family had a pleasant pre-cruise stay at the Auberge! Thank you so much for such a glowing review; your kind words are truly appreciated. We hope you had an equally enjoyable Alaskan cruise. Cheers and thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed 4 nights at the Auberge and could not have been more delighted with our hotel choice in Vancouver. From the moment we arrived to our departure, the staff could not have been more welcoming, helpful and always available to provide advice/assistance. Every morning when we left and at evening when we returned we were warmly greeted with a keen interest in our day. Carl on the front desk went above and beyond to ensure our restaurant choices were available, to provide directions and to make sure our room had everything we required. On one occasion we asked for fresh bathrobes and they arrived before we got to our room! The rooms are spacious and well equipped with a small kitchen area , fridge and excellent, complementary well stocked coffee machine along with daily fresh bottled water. Daily maid service was exemplary and the room was always cleaned to a high standard. The hotel is in an safe, excellent location right behind Canada Place. Don’t hesitate to book here for an excellent stay in Vancouver.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Sep 16, 2022
Dear Glen Burdett, We are simply elated beyond words after receiving your review, and we cannot tell you how pleased we are that you had an excellent stay at The Auberge as well as what we hope was a memorable visit to Vancouver. On behalf of Carl, the front desk and the rest of the staff, thank you so much for such writing such a lovely review. If you ever decide to visit Vancouver again, we are at your service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We’ve had a great time at this hotel, staff extremely friendly and helpful. Rooms are very comfortable and clean and it is literally 1 block from the cruise terminal and free shuttle buses, it also has a good swimming pool. Not many lockers left in the changing room though
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Didn’t use any parking so unable to comment if any available, no need to bring shampoo or shower...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Michael Tham, Other at Auberge Vancouver Hotel
Responded Sep 16, 2022
Dear bbotty We are happy to hear that you enjoyed your stay at The Auberge and that you had a chance to use the Olympic-sized swimming pool. Did you catch the panoramic harbour and downtown view while you were at the fitness centre? Thank you for your positive comments and for sharing your experiences with the Trip Advisor community. We hope you had an equally enjoyable experience on your Alaskan cruise.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$187 - $310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
terminal city hotel, terminal city vancouver
FORMERLY KNOWN AS
The Hotel at Terminal City Club
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
60
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Frequently Asked Questions about Auberge Vancouver Hotel
Which popular attractions are close to Auberge Vancouver Hotel?
Nearby attractions include Vancouver Mysteries (0.2 miles), Marine Building (0.1 miles), and Bill Reid Gallery (0.3 miles).
What are some of the property amenities at Auberge Vancouver Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Auberge Vancouver Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Auberge Vancouver Hotel?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Auberge Vancouver Hotel?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Auberge Vancouver Hotel?
Conveniently located restaurants include Hydra Estiatorio Mediterranean, Alouette Bistro, and Five Sails Restaurant.
Are there opportunities to exercise at Auberge Vancouver Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Auberge Vancouver Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Vancouver.
Are any cleaning services offered at Auberge Vancouver Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Auberge Vancouver Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Auberge Vancouver Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Arabic, and Turkish.