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BEST WESTERN PLUS Uptown Hotel

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205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly Comfort Inn)
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676 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Calgary, Canada
Level Contributor
282 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel several times in the last few years. The location is outstanding, walking distance to Rogers, and many great local ethnic eateries. It also has free parking. They seem to update it a little bit each year. Could use some redecorating but everything is clean and in good repair. The breakfast has some ice unusual... More 

Helpful?
Thank bennybear
Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

staff at front desk was friendly. parking is at rare of hotel which is very narrow and limited space. but free of charge. Big supermarket very close to hotel. we stayed for one day only and no issues faced. room size was ok and rate was mid range.

Helpful?
Thank Uliyar
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you very much for sharing your comments. I'm glad that you generally enjoyed your time here. We hope to see you again soon! More 

Plano, United States
1 review
3 of 5 stars Reviewed 1 week ago

For the amount of money, its on a high side for the service you receive. Limited parking, small break fast room. Its a good hotel, but not for the price that i paid. Location is good, staff is very friendly. You may be able to find a better hotel in Vancouver if you look around.

Review collected in partnership with Best Western

Helpful?
Thank Abbas A
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you for your comments. I'm sorry that you found the hotel to be less than adequate. We've done our research and our prices are competitive for the product that we're delivering. Regardless, I apologize if you didn't feel it was worth what you paid. We hope you choose to stay with us again as we strive on delivering superior... More 

Adelaide, Australia
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Overall we weren't too impressed with this hotel, it was very small in many departments. Not many underground car parking spots (we had to park on the street one night), small rooms, and small breakfast area. The man who checked me in was polite but he repeated himself twice like he was on autopilot. However, the hotel was affordable, the... More 

Helpful?
Thank Katie Q
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you for your review. I would just like to address some of your concerns. We are aware that the rooms are not terribly spacious. This hotel was built to be small and boutique style and it serves its purpose. I would also like to remind you that a parking space is not guaranteed and this is specifically why it... More 

Sahuarita, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The street in front of the hotel is noisy for most of the day and night. So, couldn't open the window to sleep and the A/C was old and in poor repair. (The A/C recorded temps in Fahrenheit - Canada went metric in the 60's!) Also, self adjusted fro 69 degrees to 74.

Review collected in partnership with Best Western

Helpful?
Thank Robert M
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you for taking the time to share your feedback. I'm sorry that you found the room to be noisy. All of the A/C units were replaced about 2 years ago but I suppose they might malfunction every once in a while. I apologize if this spoiled your stay and hope you do choose to stay with us in the... More 

surat
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

The property is located near to downtown ! To explore Vancouver this is a good option ! They provide free parking to the guest. Breakfast served was limited ! The place where they serves breakfast is very small. The front desk staff was polite and the service was good. Overall it was a comfortable stay !

Helpful?
Thank holidaysmaker
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you very much for taking the time to share your review. I'm glad to read that you generally enjoyed your stay. I would like to mention that our breakfast items actually surpass requirements for a Best Western Plus hotel. I would also like to inform you that any time you feel that the breakfast room is too crowded you... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the hotel was in a good location, the room was not altogether clean and the reception staff were efficient but friendly or open. Alhtough we booked through a third party we did not find out until we arrived that their parking was limited. We were lucky and were able to get a spot, However, when I mentioned this to... More 

Helpful?
Thank Laura T
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you very much for taking the time to share your feed back with us. We can't improve without your input. I would first like to apologize if you found the staff to not be as friendly as you had expected. Our employees are constantly being commended for their display of proper customer care. Having stated that, we realize that... More 

Halfmoon Bay, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here overnight for a medical procedure at a nearby hospital. Much cheaper than neighbouring hotels. Area is rather busy, we asked for a quiet upper room. It was more than we expected, spotlessly clean and updated. No fridge but we didn't need one. Booking, check-in and out was easy. Breakfast room was well stocked with hot and cold items... More 

Helpful?
Thank George N
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you very much for the wonderful review. We are happy to know that our hotel works for you. We hope to see you again soon. Take care. More 

Cambridge, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not one of the good Best Western hotels. Room just ok,Workmen right outside window making sure you are up early.The breakfast room is laughable. Small poky room with a few tables and chairs. Not acceptable for the size of the hotel. Many people could not get in and gave up. Plastic knife and forks with paper plates!! Not much choice... More 

Helpful?
1 Thank BMW555
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Thank you for taking the time to share your input. I am terribly sorry that you did not enjoy your stay here. I would just like to address some of your issues. Firstly I would like to point out that we can not control the on going construction taking place outside the hotel. As of late, we have not received... More 

Port Alberni, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked a business stay at the Best Western Uptown then had to cancel and did so 6 days before the stay was to start. They charged a $20 cancellation fee. At no point was this discussed when I booked or phoned to cancel.

Helpful?
Thank patrickdeakin
SUNIL P, Front Office Manager at BEST WESTERN PLUS Uptown Hotel, responded to this review

Sorry for the confusion. You were never charged a cancellation fee. Your card was pre-authorized one week prior to your arrival just like every guest who stays here. It is up to the bank to release this amount. For future reference please contact the hotel to confirm everything before posting a review for a hotel you never stayed at. Thank... More 

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Staying in South Main

Neighborhood Profile
South Main
South Main, or SoMa, is a neighbourhood in upswing. Inhabited by young humanitarian professionals in converted lofts and studio apartments, what was once an industrial centre is now a wellspring of vintage and eco fashion shops, contemporary sawdust-floor galleries, craft beer joints, and basement acting studios. All set to an Art Deco background with a strong blue collar sensibility underpinning each new pop-up and foodie trend, SoMa is on the rise.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
***PLEASE BE ADVISED THE LOT TO THE IMMEDIATE SOUTH OF THE HOTEL IS CURRENTLY UNDER CONSTRUCTION*** We expect disruptions during the day time through out the excavation period. Thank you, Dave Stevens Assistant General Manager Best Western Plus Uptown Hotel ... more   less 

Additional Information about BEST WESTERN PLUS Uptown Hotel

Address: 205 Kingsway, Vancouver, British Columbia V5T 3J5, Canada (Formerly Comfort Inn)
Location: Canada > British Columbia > Vancouver > South Main , Mt. Pleasant
Price Range: $95 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Uptown Hotel 3*
Number of rooms: 69
Reservation Options:
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Also Known As:
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#40 Business Hotel in Vancouver
#42 Family Hotel in Vancouver
#42 Romantic Hotel in Vancouver
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