900 Canada Place Way, Vancouver, British Columbia V6C 3L5 Canada
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About
#39 of 85 hotels in Vancouver
Location
4.9
Cleanliness
4.7
Service
4.7
Value
4.2
GreenLeaders Platinum level
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Valet parking
Paid internet
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Skiing
Patio
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Green
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
190Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
Contact
900 Canada Place Way, Vancouver, British Columbia V6C 3L5 Canada
Getting there
WaterfrontVancouver Sky Train3 min
GranvilleVancouver Sky Train6 min
Rental CarsSee rental cars from $29/day
4431Reviews39Q+A100Room tips
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+1
Excellent service at the FM Waterfront. The attentive staff goes over and above to make you feel comfortable and welcome. Truly one of the best of the waterfront hotels in downtown Vancouver (having stayed in most of them) for overall experience and guest service.
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Valet parking is same price as self-parking, so why not let the staff park your car?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favorite
Canada has always been on our bucket list of places to visit. We relied on our AAA travel agent and wow, she picked an excellent place. The room was nice and spacious and we had a great Harbor view. The bed was amazing . The bathroom was nice and had a television, built into the mirror!! As far as amenities, this is everything it had to.offer……they call it Fairmont Gold Amenities: Private check in and check out Exclusive use of the Fairmont Gold Lounge and gardened terrace, overlooking Vancouver’s harbor. Complimentary deluxe European buffet breakfast served between 6:30 a.m. – 10:00 a.m. weekdays and 7:00 a.m. – 11:00 a.m. weekends. Complimentary selection of house-made pastries and savory snacks served between 12:00 - 4:00 p.m. daily. Complimentary selection of hot and cold canapés served between 5:00 - 7:00 p.m. daily. Complimentary mineral water, soft drinks, coffee, espresso drinks and selection of teas. An honor bar is available to enjoy daily from 12:00pm - 9:30pm where charges will apply for alcoholic beverages. They even had gluten free items. In addition to all that, the service was excellent. The staff was so professional, so courteous and so very sweet. Two of the employees, Duygu and Katiuska, gave exceptional service. Definitely coming back.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: Choose a Harbor view room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded Sep 30, 2022
We are delighted to read that you had a fantastic overall experience during your recent stay. Thank you so much for the wonderful comments about your room, compliments for our Fairmont Gold staff and products! We look forward to welcome you back again soon! Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment Samuel (special shout out to him) welcomed us we felt very valued customers. This hotel is in a great location and has an amazing staff; everyone was so polite and helpful from the concierge and the bell team to the bar staff! Samuel helped upgrade our room which had a fabulous aspect over the harbour. We enjoyed every minute of our stay.
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Date of stay: March 2023
Value
Location
Service
Room Tip: Upgrade to a harbour view - definitely worth it!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A wonderful stay with an exciting view of the city and a location in the heart of it all! We rode bikes to the aquarium and around Stanley park - the hotel has some bikes that can be booked for 2 hour rides. The pool was nice even in the cold evening and the view from the pool was enjoyable. All of our requests were met immediately, politely and friendly by AJ going the extra mile to proved slippers when leaving the pool barefoot. We will plan a trip back for location, service, amenities and friendliness. Thank you
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Date of stay: March 2023
Value
Location
Service
Room Tip: Book 2 hour bike use early if you want this experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The FAIRMONT VANCOUVER WATERFRONT HOTEL is full of dogs. We counted 15 dogs yesterday walking through the lobby and into the elevators including German Shepherds and Rottweilers. Be very very careful because some of these dogs are attack dogs and there is a RISK of getting bitten. I spoke to Mena a manager at Fairmont and she said that there is NO policy for animals and dogs at the hotel. She said the only thing they would provide is a first-aid kit. Also there are ONLY 2 FLOORS in this hotel (out of 20+ floors) that are human friendly and no dogs. The rest of the floors (the majority) have had animals in them mainly dogs. Beware that the floors in the bedrooms and living rooms are carpeted and when a pet urinates or defecates on the carpet it is difficult to get this removed so there is contamination. For pets that sleep in beds, this is even more disturbing. Beware of potential infestation or contamination in the beds. WE WOULD NOT RECOMMEND STAYING AT THIS HOTEL CHAIN.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded today
Thank you for sharing your review, though I'm disappointed to read that your recent stay fell short of expectations. We are a pet friendly hotel and are pleased to welcome our guests' pets, however we do ensure all our guests travelling with their pets adhere to our pet policy to ensure comfort and safety for all our guests. All of our pet friendly rooms are subject to deep cleaning upon departure, additionally we do offer hypo-allergenic floors to meet additional guests' preferences of having a room with no pets. In reviewing your feedback, there is areas of opportunity to improve our communication particularly with your interaction with our staff. I would welcome you to contact me directly at jean-francois.vary@fairmont.com should you wish to discuss your experience in further detail. Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about our stay at the Fairmont Waterfront was perfect. The location is amazing - we could walk to almost everywhere we wanted to go. Even Stanley Park was only about 30 minutes by foot. Every staff member we dealt with - check-in/check-out, concierge, bellhop - went out of his/her way to help us. Tons of eating places within a few hundred feet. And our room had amazing harbor views! Highly recommended.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for a week and had a pleasant stay for the most part; but there are a few points that could help improve guest experience. - the front desk was understaffed especially in the evenings. Their treatment in response to guest’s request was too strict in my opinion - the pool staff were sort of rude to ask us to leave at the end of the day. We are there to relax and words can be said nicely - the breakfast buffet was repetitive and lacked special flavors. Ala Carte menu was tasty but showed no change over the many night. - there was a huge crowd in the restaurant every day at the lunch and dinner from outside, with little or no priority given to hotel guests. It is a downtown area to be understood but there should be a way to treat hotel guests staying there better. - the valet/parking was insanely expensive. Again downtown location and all that, but $75 per night for parking was overpriced…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Fairmont Waterfront, General Manager at Fairmont Waterfront
Responded today
Thank you for taking the time to review your recent stay at Fairmont Waterfront. We strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. We greatly appreciate you sharing your concerns and letting us know the areas we can improve. We hope to have another opportunity to serve you in the near future. Sincerely, Jean-Francois Vary General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful and attentive staff on the Gold Floor! Food was fantastic throughout each day and had a good variety to choose from. We also enjoyed the warm outdoor pool and hot tub. Looking forward to visiting again! Easy check in and check out, rooms were nice and had everything we needed. Anything that was missing was quickly attended to by the Gold Concierge. Thanks for making our stay so wonderful!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The room and hotel staff were excellent, friendly, clean and proffesional and what I expect at a Fairmont. A couple things were annoying but I would assume easy to fix. I was unable to connect to the wifi with my laptop because the "accept the terms and conditions" page where I was asked for the password and room number was a pop up that wouldn't load, we tried many times but eventually I just used my phone as a hotspot.I was using a new MacBook Pro. The second small inconvenience was that the weekend morning breakfast at the ARC restaurant included an all you can eat sampler-type menu for $65 and you order off a list of items and the server brings them to you... I did not want a big breakfast and I wanted to order the eggs Benedict with arugula salad... however, my husband was looking forward to the sampler menu. Unfortunately, our server relayed to us that we could not have the all you can eat option unless we both ordered it... and so my husband wound up ordering something he didn't really want and it overall seemed like an unnecessary policy and we definitely would have preferred to know this before we sat down so we could have chosen another restaurant. The restaurant service was very slow and the eggs Benedict had good flavour but was served at room temperature which is not great when you're having hollandaise. Overall pretty disappointing meal but luckily there are so many great restaurants close to the hotel that it didn't affect us much. There is a Starbucks directly across the road from the hotel which was great and needed since we did not have coffee pods in the room for some reason. Also the rooftop pool, hot tub and gym are very nice and we loved spending time there... Despite the frustration with the wifi and the "meh" restaurant experience we really enjoyed our stay at The Fairmont Waterfront and would definitely recommend it as a wonderful central location to stay in Vancouver. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: There is the ability to cast to the TV in the room but was a bit tricky to set up and get working.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The hotel was nice but for the cost we had to many issues. Upon booking I was told check in was 3pm but requested early room availability and was told it should not be a problem. We arrived at 1pm and a room was not available and were told that it would be about a half hour and they would call us. We went to the restaurant bar and waited. At 3pm I went to the concierge and asked them to check on the status. they came back and said it would be ready in 10 min. and gave us 2 complementary drinks in the bar. At 3:30 it was still not ready so we checked our luggage and went to the market. When we returned at 5pm we still had not been notified of the room number so again I checked and was given a room number and we went up to the room. upon getting to the room our card keys did not work on the door so I called down to the desk and they said they would send someone up asap to fix the issue. Almost 30 min later someone did show up and give us new room keys that worked. When we booked our room we asked for Brunch reservations and were told they were booked but said they kept table open for guests. We went to the restaurant a half hour before Brunch and were told that they would could get us in at 1pm, a wait of 3 hours. I informed them of what I was told and she said she could put me on a waiting list and I accepted. We waited about an hour and while waiting talked to some of the other guests that were on the waiting list that checked in after us and then proceeded to get tables before us (4 couples to be exact) I went back up to the desk and asked about it, and there answer was that we were just over looked and that now we had to stick to the 1pm time. after asking to speak to a manager, all of a sudden there was an open table and the reception was very rude about the whole incident. For the premium location and price I would not stay here again. I will say the Concierge was very nice and did what she could.…
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Room Tip: Harbor View was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$259 - $522 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont waterfront hotel vancouver, fairmont hotel waterfront, fairmont hotel vancouver, fairmont vancouver, vancouver fairmont, fairmont waterfront vancouver
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
489
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Claim Your ListingFAIRMONT WATERFRONT - Updated 2023 Prices & Hotel Reviews (Vancouver, British Columbia)
Frequently Asked Questions about Fairmont Waterfront
Which popular attractions are close to Fairmont Waterfront?
Nearby attractions include Vancouver Mysteries (0.2 miles), Marine Building (0.2 miles), and Steamworks Brewing Company (0.2 miles).
What are some of the property amenities at Fairmont Waterfront?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Waterfront?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Fairmont Waterfront?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Fairmont Waterfront?
Conveniently located restaurants include Hydra Estiatorio Mediterranean, Alouette Bistro, and Five Sails Restaurant.
Are there opportunities to exercise at Fairmont Waterfront?
Yes, guests have access to a pool and a fitness center during their stay.
Is Fairmont Waterfront located near the city center?
Yes, it is 0.5 miles away from the center of Vancouver.
Are any cleaning services offered at Fairmont Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Waterfront?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Waterfront offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.