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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Time to time wi-fi connection was poor in the room but not for the whole day. It takes too much time to get to use the lifts at rush hours and to wait for a table for breakfast in the long queues.
But the location...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Returned for our 2nd annual overnight with kids to enjoy Vancouver before Christmas. The hotel location, harbor view, indoor pool, holiday decorations, delicious food, gracious hospitality ... all made this another memorable family experience. We'll be back!
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank NJ352
Response from PinnacleHotelManager, Director of Front Office at The Pinnacle Hotel HarbourfrontResponded December 30, 2017
Dear Nj352,
Thank you for sharing such a wonderful review, we are delighted that you and your family enjoyed your stay with us. We look forward to welcoming you back again soon.
Warmest regards,
Deirdre Connolly
Director of Front Office
Pinnacle Hotel is clean and friendly offering good facilities. The breakfast was adequate and the menu good value. It is close to Stanley Park and an easy walk to the centre of the city. They have bikes on offer and there is a taxi stand...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed Friday night, all day Saturday, and checked out Sunday 1 pm. Wasn't feeling well Saturday and slept in, got up and went out for brunch, came back, had a nap and left. Staff never popped in to give us clean glasses, that was all...More
We arrived after a 10 hour flight and 16 hours gravel and with the time difference it felt like we had been up 24 hours. The hotwl looks great with amazing views. The big downsize is the sound from the elevator. Iris horrendous and we...More
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also
...More
popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Response from PinnacleHotelManager | Property representative |
Good Afternoon skings,
Thank you for your question. Unfortunately we do not have laundry facilities on site. We send out through a third party for all guest laundry. We also recommend a laundromat called Laundry Valet who... More
Good Afternoon skings,
Thank you for your question. Unfortunately we do not have laundry facilities on site. We send out through a third party for all guest laundry. We also recommend a laundromat called Laundry Valet who are located relatively close by, Downtown. You can contact them on 604 568 2020.
Kind Regards,
Response from PinnacleHotelManager | Property representative |
Dear dishybee,
Thank you for your question. The cruise ship terminal is located three blocks from the hotel.
Taxi services are available outside of the hotel entrance. The cost will be roughly $7.00 - 10.00.
Alternatively... More
Dear dishybee,
Thank you for your question. The cruise ship terminal is located three blocks from the hotel.
Taxi services are available outside of the hotel entrance. The cost will be roughly $7.00 - 10.00.
Alternatively, you can take our courtesy car to the port. The car is available 10:00 am - 6:30 pm on a first come first serve basis.
Please let us know if you have any further questions.
Response from PinnacleHotelManager | Property representative |
Good Morning Mery, thank you for your question. We have a 24-hour Front Desk so late check in is not a problem; if possible please contact the hotel to give us a approximate time of arrival so we know when to expect you. We... More
Good Morning Mery, thank you for your question. We have a 24-hour Front Desk so late check in is not a problem; if possible please contact the hotel to give us a approximate time of arrival so we know when to expect you. We also have a locked storage for guest luggage and would be happy to keep any baggage so you can explore the city. Please speak to a member of our Bell Team and they will assist you.
Please let us know if you have any other questions. Best Wishes.
