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Pinnacle Hotel Vancouver Harbourfront

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2,192 Reviews from our TripAdvisor Community

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Showing 2,091: English reviews
Haifa, Israel
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived at 1 AM and were greeted with a smile and a very efficient check in. The manager - Matthew - took our bags up to our rooms. We were six people in two adjoining rooms, and everything that we requested in advance was in order. The staff could not have been more helpful, informative, and courteous. The hotel... More 

Helpful?
Thank EandMSchneider
Wrexham
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 3 weeks ago

What a find. This hotel had it all, great views from our harbour view room and exceptional staffing in all areas made our two night stay a joy. We had nine hours to kill from returning from our Alaskan cruise. The hotel welcomed us back, looked after our luggage whilst we had a casual morning in Vancouver. When we returned,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank keithlwilliams
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Fribourg, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Perfect location to visit Vancouver. The service was very good. We didn't hear any sound (cars, people) in our room, that was quite big! We didn't try the restaurant, but it seemed quite welcoming. I recommand this hotel for sure!

Review collected in partnership with this hotel

Helpful?
Thank Alain M
Victoria, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Friendly Staff , lovely hotel. It's Downtown so noise s to be expected - close to where we needed to be so the Location was perfect. If you want quitet stay out of the downtown area. Close to many graet eating spots

Review collected in partnership with Amoma.com

Helpful?
Thank joancC6726AV
Forsyth, IL
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Everything went well. We arrived late with no problems. We only stayed the night, but it was nice and served the purpose. Seemed a bit pricey but think it's within the going range for the area. If you want view of ocean you will have to specify it. There is some noise from streets below.

Helpful?
Thank mrjlsee
Burbank, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I love my room, love the free coffee they provided, the pool and especially the customer service. I loved the fact that everyone from the workers to the guest were international and spoke perfect English!

Review collected in partnership with this hotel

Helpful?
Thank sueJ7793TS
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is a completely average hotel with not great service. My husband and I stayed here for our honeymoon and there was no acknowledgement of this at all not even a congratulations despite the hotel being made aware of it on several occasions. If fact we had booked a harbour view room but was not given one. The staff tried... More 

Helpful?
Thank Kate N
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Kate, Congratulations on your marriage! I am sorry to hear that you did not enjoy your stay. I will be sure to share your feedback with my entire team. We do hope on your next visit to Vancouver that you offer us another opportunity to welcome you back. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Port Orchard, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Vancouver is very neat and clean. Felt safe walking at night. There are panhandlers, but they don't bug you for money. Overall the shops and restaurants are first class. We've been to Vancouver many times and always have a good time.

Review collected in partnership with this hotel

Helpful?
1 Thank Terry Y
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Terry, Thank you for your review. We do look forward to welcoming you back in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Geneva, Switzerland
Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Comfortable hotel nice swimming pool and very nice view from the room, parking in the hotel and restaurant for breakfast, lunch and dinner. WIFI free. we will stay again with great pleasure in this hotel.

Review collected in partnership with this hotel

Helpful?
Thank petit-pierre64
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Pierre, Thank you very much for your feedback. I am so glad to hear that you enjoyed the fantastic views from your room. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Seattle, Washington
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Coal Harbor area of Vancouver is a great area. Nice views, great walking/riding trail around the harbor (continues to Stanley Park), good restaurants etc. The hotel itself is okay at best. We arrived at 1:00pm from our train from Seattle and were told to come back in 2 hours when it's checkin time. Never had a hotel do that... More 

Helpful?
Thank BruceV
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Bruce, Thank you very much for your review. I am sorry that you did not enjoy your stay. If you would like to discuss your concerns further, please do not hesitate to contact me. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Harbourfront Double Room (31)
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Staying in Downtown

Neighborhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Location: Canada > British Columbia > Vancouver > Downtown
Price Range: $138 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#41 Romantic Hotel in Vancouver
#41 Family Hotel in Vancouver
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