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Pinnacle Hotel Vancouver Harbourfront

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2,062 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
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2 reviews
3 of 5 stars Reviewed yesterday NEW

Well located hotel in Vancouver. Would have liked a larger room. Needed to crawl to get an outlet to recharge our electronic devices. Not pleasant. Taxis were always available. One night we had a late dinner in the restaurant. The service and food were excellent.

Review collected in partnership with this hotel

Helpful?
Thank Madelyn G
Houston, Texas
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
HOTEL’S FAVORITE REVIEW
5 of 5 stars Reviewed 2 weeks ago

The hotel was well maintained and lovely. Definitely get a room with a balcony overlooking the spectacular harbor. All of the staff was so helpful and friendly. Well located to all he activities. This is a must stay hotel. More 

Helpful?
Thank Janisv18
About Hotel's Favorite Review
The Hotel’s Favorite Review is a recent traveler review pinned as a favorite by this property’s owner or manager.
Patna
1 review
4 of 5 stars Reviewed yesterday NEW

It has nice, clean and spacious rooms and an awesome view of the Vancouver waterfront. The staff were very friendly and helpful. Probably the best value for money experience available at Vancouver waterfront!

Review collected in partnership with this hotel

Helpful?
Thank aritrad82
Plainview, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Loved the location. Close to shopping, restaurants and seaplane. View from was wonderful. Staff so helpful. Only negative was ice machines were not on all the floors. I would stay there if we ever return. Bell hops and front help outside were all so friendly.

Review collected in partnership with this hotel

Helpful?
Thank Carmyn W
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Carmyn, Thank you very much for your great review! I will be sure to share you praise with all my teams. We look forward to your next visit. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Texas
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a great hotel to stay in. The location is within walking distance to the harbor, seaplanes, shopping and restaurants. The front desk people were awesome, especially in helping make arrangements and directions. Curb service and bellmen were friendly and so nice! I can't say enough good things about the employees. Our view was wonderful.

Helpful?
Thank CWtex
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear CWtex, Thank you very much for your comments, I will be sure to share your praise with our Guest Services team. We do hope that you return to Vancouver soon. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Portland, Oregon
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited in September (2015) and really enjoyed our stay at the Pinnacle. We experienced great service from all the staff we encountered and I cannot always say that. Clearly this staff is well trained. View of the Harbor was beautiful, beds were comfortable and the location was just fantastic.

Helpful?
Thank OhioPrincipessa
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear OhioPrincipessa, Thank you very much for your feedback. We look forward to welcoming you back in the near future. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Ponte Vedra Beach
1 review
3 of 5 stars Reviewed 3 days ago NEW

Did not get room we booked and paid for due to hotel over selling room type. Gave us a voucher for breakfast buffet that was not worth the 27 dollars that it was worth. The location of the hotel was very good.

Review collected in partnership with this hotel

Helpful?
Thank J9401QIjamesh
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear James, Thank you very much for your feedback. I am sorry that there was a miscommunication with your room type. If you would like to discuss this matter further, please do not hesitate to contact me. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Yellowknife
1 review
5 of 5 stars Reviewed 3 days ago NEW

arrived early and went through the check in process very quickly, thanks Julie, hotel met all our expectations with great harbor view, location of hotel is a couple blocks away from Canada Place and makes it very easy to get around downtown Vancouver. Room was comfortable and very clean, will stay at this location again on my next trip to... More 

Review collected in partnership with this hotel

Helpful?
Thank normm426
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Norm, Thank you very much for your feedback. We look forward to welcoming you back soon. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Ontario, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff were quite helpful. The view of the harbour was great. We enjoyed the pool which was warm and inviting. The internet service was not as fast and reliable as we would have liked. The room was neat and tidy. This hotel should definitely be an option when visiting Vancouver!

Review collected in partnership with this hotel

Helpful?
Thank sherry572
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Sherry, Thank you very much for your feedback. We look forward to assisting you upon your next visit to Vancouver. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

Alberta, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

For value dollar for dollar, this is an average hotel for the cost of the room. Staff are very friendly and helpful and the view of the harbor was beautiful. Bicycles are available for use but unless you are there really early, there aren't any left. The shuttle car is also available free of charge on a first come first... More 

Review collected in partnership with this hotel

Helpful?
Thank Jenny M
PinnacleHotelManager, Manager at Pinnacle Hotel Vancouver Harbourfront, responded to this review

Dear Jenny, Thank you so much for your review. Yes, we do have a complementary town car shuttle for downtown drop off only. I am glad to hear that you were able to experience all that the Pinnacle has to offer. We look forward to your return. Respectfully, David Stevenson-Moore Director of Operations dsmoore@pinnaclehotels.ca More 

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Staying in Downtown

Neighborhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Defining Vancouver flare with opulent accommodations, exceptional service and breathtaking harbour views, the Pinnacle Vancouver Harbourfront Hotel welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom Coal Harbour location provides a well-designed harbourfront escape, with locally inspired full-service amenities and personalized services your stay in Vancouver will be one to remember. ... more   less 

Additional Information about Pinnacle Hotel Vancouver Harbourfront

Address: 1133 West Hastings Street, Vancouver, British Columbia V6E 3T3, Canada (Formerly Renaissance Vancouver Harbourside Hotel)
Location: Canada > British Columbia > Vancouver > Downtown
Price Range: $141 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel Vancouver Harbourfront 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Renaissance Vancouver
Vancouver Renaissance
Hotel Style:
#24 Luxury Hotel in Vancouver
#38 Business Hotel in Vancouver
#41 Family Hotel in Vancouver
#41 Romantic Hotel in Vancouver
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