Hotel is around 4 blocks from Canada Place after arriving from a cruise, walking distance to all attractions. Beautiful Hotel with all the amenities amazing views Bed was extremely comfortable. Great breakfast and staff.
Great location, hotel nice and clean, very attentive. Loved having Starbucks in the lobby. Beds were a dream! Needed extra pillows, staff were great at communicating and ensuring our stay was a good experience. Will definitely stay at this location again.
Ideal location for a conference. Close to everything! Great food and the rooms were clean. Staff are helpful. Nice lounge and restaurant. Having Starbucks in the lobby was an extra BONUS. Would stay here again in the future.
My husband, myself and two friends stayed here prior to the start of our Alaskan cruise. We arrived via cab, had tons of luggage and was promptly met by a bellman that retrieved all our luggage from the cab and took it inside. What was surprising was he didn't wait around for a tip, my husband had to hunt him down to tip him (there were 10 bags between the four of us). The staff was great, making suggestions for dinner, the room was clean and very comfortable, we had breakfast included which was surprisingly good, and checkout was a snap.
Great service and attentiveness. Reliable rooms. Good services. Everything worked well and easily. Good easy dining and other amenities conveniently in or nearby. Near Sk Train for easy further travel or to airpot.
I made a booking for September 2022 back in February 2022 and as it was for a special occasion I booked a club room with the extras as a treat and paid a premium rate for it. All was OK until about a week before we were due to travel when I received an email from the hotel saying the club was closed and instead we would be offered a complimentary breakfast - something already included in the club package. I responded expressing my annoyance and disappointment but received no response. I considered cancelling but at such short notice other hotels close by had nothing to offer so we were stuck with the Hyatt. On check in I queried the absence of the club and their failure to communicate, the response was a shrug and I was told it was all due to Covid. That of course begs the question of why in February when Covid cases were much higher they were even selling the club rooms anyway and in any event, 2.5 years in, Covid is only an excuse being used by badly managed, incompetent businesses, others have adapted and made changes. The room was no more than adequate, I had to argue to have it serviced every day because due to Covid, room servicing is only currently for elite members of their programme, presumably they don't pose a Covid risk while others do. The included breakfast would be regarded as poor in any other five star hotel in which I've stayed, if it's not an inclusion, please don't pay CAD38 for it because the value of it might be CAD15, it's an utter rip off. We had four nights here and were both relieved to leave and it will be a long time, if ever before I book another Hyatt on the basis of this dreadful experience.…
Room was spacious with a work desk and a separate pantry counter to make drinks. Rooms were cleaned and made up every day. Staff was very helpful. Overall very great experience and I would come back again
Everything was beautiful Had a great time Dining room staff was wonderful Room cleaning was above average Had a good time visiting family Pool was very good for my exercises Hot tub was nice and toasty.
The hotel is very convenience , it’s just across our corporate office . The room setup at the hotel with the table an various usb and electric outlet , allows you to work like a home office. Love the elevator , it is so quick and efficient , never crowded coz it points to elevator that would go to your floor or near your floor. Hotel is near Canada Place and Stanley park and Bayview Harbor plus Robison St for shopping , there is a Sky Train that gets you to the Airport as well. The room is very clean and have all the toiletries you will need for your stay .
Excellent location, some 5 minutes to the waterfront and 15 minutes to Stanley Park. Also, easy access from the Canada sky train from the airport. Restaurant to try for breakfast, and lunch or dinner, featuring healthy choices and local Asian flavours.