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Cassandra Hotel

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Traveler (58)
Room & Suite (71)
Pool & Beach (2)
Overview
  • Excellent19%
  • Very good20%
  • Average13%
  • Poor15%
  • Terrible33%
Travelers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Accessible rooms
Laundry Service
2 Star Hotel
All hotel details
Additional information
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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208 results
Traveler rating
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46
27
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63
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LanguageEnglish
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40
46
27
32
63
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All reviewsfront desk agentskytrain stationbudget hotelconvenient locationlani
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1 - 5 of 208 reviews
Reviewed 3 days ago

Not very clean overall, and the carpet needed cleaning in the room. Poor quality towels. However it was quiet, and the receptionists was friendly and obliging. Slightly out of the way for Vancouver attractions.

Review collected in partnership with this hotel
1  Thank cygarvin
Hotel's Favorite
Reviewed 1 week ago

the service is awesome, not high end motel but comfortable and very affordable, close to some stores, close to bus stops, underground parking, what else more can i say its cheap, not highend, workers are friendlyMore

Thank 191lindamae
Response from Rob S, Front Office Manager at Cassandra HotelResponded 4 days ago

Dear, 191lindamae, All of our front desk agents were touched that You were so kind in using the word “awesome” to describe the level of service You received. We are very pleased to hear that You enjoyed Your stay with us. In particular We are...More

Reviewed 2 weeks ago

This place is not very comfortable given the price and location. A very basic room that had bubbling wallpaper in the bathroom and almost no decor on walls. Everything looked old and worn out, including the door, towels and the sheets. Thankfully I only stayed...More

Review collected in partnership with this hotel
Thank karenskii1
Response from Rob S, Front Office Manager at Cassandra HotelResponded 4 days ago

Dear, Karenskii1, We are sorry to hear that You did not enjoy Your stay with us. Thank You for bringing Your concerns with Your stay to our attention. Either during or just after Your stay We have upgraded many of the rooms with new Hardwood...More

Reviewed 2 weeks ago

Staff friendly but condition of hotel is deplorable. Over all dirty and run down condition. Would never stay there again. Pictures on web site must be 20 years old because looks nothing like it shows. Badly in need of paint and general repairs.More

Review collected in partnership with this hotel
Thank candjstrickland
Response from Rob S, Front Office Manager at Cassandra HotelResponded 4 days ago

Dear, Candjstrickland, We are very pleased to hear that You had received friendly service from our guest service agents, and other staff durning Your stay. As for the condition issues of the hotel that You described, i.e. needing paint and general repairs. You will be...More

Reviewed 2 weeks ago

This budget hotel is conveniently located (about 10 min walk) from a Skytrain station which makes it easy and cost efficient to get around in Vancouver. Bus stops are also conveniently close. There are many restaurants close by, as well as a plaza with a...More

Review collected in partnership with this hotel
Thank Cdn_traveller2112
Response from Rob S, Front Office Manager at Cassandra HotelResponded 4 days ago

Dear, Cdn_Traveller2112 We are pleased to hear that You enjoyed the strong water pressure in the shower, as well as the beds being comfortable. We are also glad that You were able to take advantage of the Hotel’s proximity to either the #19 Bus or...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Non-Smoking Hotel
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
$108 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$108 - $242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (58)
Room & Suite (71)
Pool & Beach (2)
Questions & Answers
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alec_ice
October 18, 2017|
AnswerShow all 2 answers
Response from Joejoe1023 | Reviewed this property |
I used my credit card for the security deposit. The time when i check to the front desk and told me that the security deposit will be refunded to my account in 1 to 3 months. I said to myself? Well i am here now in this... More
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Room Tips
"park in underground parking has elevator to get to main floor"
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"Needs upgrading for sure."
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"Rooms are large and very quiet."
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"Our favorite is 3rd floor west side corner"
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