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Westin Grand Vancouver

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Westin Grand Vancouver
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1,530 Reviews from our TripAdvisor Community

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Showing 1,468: English reviews
Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

The Westin Grand is a little tired and they are in the process of doing it up. I was very happy with the service and the room, but this is not about the Hotel. This is about Lisa the Head Consierge. What a brilliant and beyond helpful person she is! Plus a great smile. Just what a hotel needs. Someone... More 

Helpful?
Thank Craig M
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here in July. Really great location for most things to do in Vancouver. Slightly outdated room in need of a refresher and didn't serve food on the patio until after 6pm. We're only 2 negatives we had. Great view from our room on the 20th floor. Very nice breakfast served by 2 great guys who unfortunately we didn't... More 

Helpful?
1 Thank stormin522
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello stormin522, Thank you for sharing your experience on TripAdvisor! You will be happy to hear that we recently finished renovating the top three floors of the hotel and continue to phase 2 of our renovations for our property. We look forward to welcoming you back!! Stay Well, Pradeep Puri General Manager More 

Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great big room, gorgeous hotel and awesome location. You have to experience this hotel if you go to vancouver. Westin are a bit inconsistent, this is on the high end of it with both location, service and food.

Helpful?
Thank Tiberius V
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Tiberius V, It was a pleasure to have you as a guest! We are so flattered by your wonderful comments and cannot wait to welcome you back!! Stay Well, Pradeep Puri General Manager More 

Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

First.. The bell hops were awesome.. They were our first contact. Very friendly and told us the easiest way to get around. The check in was smooth! Very nice and accomodating. Greeted us with smiles. The room was clean and modern. Loved the rain shower. We closed down the pool.. The 2 staff that were cleaning up around the pool... More 

Helpful?
Thank Melissa0204
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Melissa0204, Thank you so much for writing such a wonderful review! It was a pleasure to accommodate your stay during your visit to Vancouver. We are so thrilled to hear that you really enjoyed your stay. We cannot wait to welcome you back!! Stay Well, Pradeep Puri General Manager More 

Rockville
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Westin Grand before a Disney Alaska Cruise with our daughter and her family. All of us enjoyed the exceptional friendliness and service at this hotel. Located in an area convenient to many restaurants and shopping - even had a Tim Horton right next door (open 24 hours)! Less than a $10 (Canadian) cab ride from the port... More 

Helpful?
Thank 365lewisc
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello 365lewisc, Thank you for staying with us before your family vacation aboard the Disney Alaska Cruise! It was a pleasure to accommodate your stay and we are so pleased to hear that you loved our friendly staff members and convenient location. We look forward to welcoming you back!! Stay Well, Pradeep Puri General Manager More 

Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel and staff excellent. We had a corner king suite room with a kitchen area . It was wonderful with spectacular city views. We booked through Expedia and Expedia sold us the wrong room type. The manager honored the room reservation graciously and with the utmost professionalism . The Conceirge was a excellent !! She helped us make the most... More 

Helpful?
Thank Lorraine p
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Lorraine p, Thank you for staying with us during your two day stay in Vancouver!! I apologize on Expedia's behalf however, I am glad to hear that our staff members were able to assist you with getting you a corner suite with a king bed. We cannot wait to welcome you back!! Stay Well, Pradeep Puri General Manager More 

Saudi Arabia
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel all round, staff are excellent and very accommodating, we arrived late evening after long flight, restaurant was about to close but they made sure we got something nice to eat and drink and never felt rushed at all (Thanks so much) Perfect location to explore the city , room was great

Helpful?
Thank Gary-PK77
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Gary-PK77, Thank you for writing such a wonderful review! It was a pleasure to have you as a guest and to have you stay with us after taking a long flight. I am pleased to hear that we were able to accommodate you for a late-night bite to eat! I am thrilled to hear that you had such a... More 

Victoria
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I travelled to Vancouver with one of my children to see a concert and felt the proximity to the venue would be perfect. The staff from the valet to front desk, to housekeeping were friendly and courteous. The room was very clean and spacious. The Westin Grand seems subtle and tucked away from the bustling street outside, but inside it... More 

Helpful?
Thank WimmerVictoria
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello WimmerVictoria, Thank you for choosing the Westin Grand to stay during your visit to Vancouver! It was a pleasure to have you as a guest! Thank you for recognizing our friendly staff members in your review. We cannot wait to accommodate your future stays with us when you visit from Victoria! Stay Well, Pradeep Puri General Manager More 

Level Contributor
218 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This 4 star hotel has recently been undergone renovations, I understand. I stayed in a newly renovated 1 BR suite that was most comfortable with a separate living room, mini bar, 2 TVs, and spacious bath. Its location on the 30th floor offered up wonderful views of Vancouver Harbour. The location on Robson Street offered chic shopping opportunities and it's... More 

Helpful?
Thank Dougananda
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello, Thank you for sharing such a wonderful review on TripAdvisor! I am delighted to hear that you got to indulge in one of our newly renovated suites. We have been so excited for guests' to stay in the newly renovated suites that it is always nice to hear such positive feedback about the new ambience. We will be continuing... More 

sydney
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great spot to base myself for three nights in Vancouver. Easy access to Downtown and shopping, as well as Gastown and Waterfront. I understand rooms are in the process of refurbishment, the higher floors had been done when I was there.

Helpful?
Thank bullwinkle4
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello, Thank you for taking the time to write a review on us bullwinkle4! The perks of being located right on Robson street is that we are within walking distance to shopping, restaurants and various attractions. You are absolutely correct, we finished renovating the top three floors of the hotel in May and are continuing phase two of renovations as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Robson Street

Neighborhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westin Grand Vancouver offers stylish guest suites. Downtown location on Robson Street at the edge of Yaletown near hip shops, exciting theatre, vibrant nightlife and tantalizing restaurants. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street and Homer Street, Vancouver, British Columbia V6B 6L9, Canada
Location: Canada > British Columbia > Vancouver > Robson Street
Price Range: $188 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#18 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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