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Westin Grand Vancouver

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Westin Grand Vancouver
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1,671 Reviews from our TripAdvisor Community

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Showing 1,601: English reviews
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Reviewed 2 days ago NEWvia mobile

I would definitely recommend this hotel to everyone. It's location is very central and convenient. The renovations they did look great. Our room was amazing and like all Starwood properties the bed is so comfortable. Joey at the front desk checked us in he was great!

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Helpful?
Thank Kimsaide
Vernon, Canada
HOTEL’S FAVORITE REVIEW
Reviewed December 19, 2016

I love Westin! Heavenly beds, heavenly showers, big soaker tub, friendly yet efficient staff. The Westin Grand is right between Granville Street for shopping and Yaletown for restaurants. Also very close to BC Place Stadium and Rogers Arena for sporting events and/or concerts. Renovations to the common areas are going on right now, but I was not bothered by them...

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Helpful?
1Thank Catsitter
About Hotel's Favorite Review
WestinService, General Manager at Westin Grand Vancouver, responded to this review

Hello Catsitter, Thank you so much for staying with us even though we are under renovations. Yaletown and Granville Street are definitely within walking distance of the hotel and showcases a lot of immaculate restaurants and shops so we are glad to hear that you got to explore the surrounding areas. We want to ensure that you have an invigorating...

Reviewed 3 days ago NEWvia mobile

A modern and classy hotel with exceptional customer service! As far as customer service goes, this place was on point from the time I walked in through their doors until the day I checked out. Check-in was seamless and quick with Kauru at the front desk who even arranged a scheduled taxi for our early flight. Katrina and Brando at...

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Helpful?
Thank Mariness D
Pradeep P, General Manager at Westin Grand Vancouver, responded to this review

Dear Mariness D, Thank you so much for taking the time to write wonderful comments about our property and especially our staff. Names mentioned by you are among many of our staff who are committed to providing outstanding service to our guests and make their stays memorable. We look forward to your return visit. Sincerely,

Japan
Reviewed 5 days ago NEWvia mobile

Back from second time stay. It was nice stay last time so booked again for my BFF trip. We were told that they were under renovation and might have noise but didn't hear anything during a stay. Check-in/out was one of the best greetings I have ever experienced. I liked a activity list for fine & rainy day. Room was...

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Thank live_baby_live
Phoenix, Arizona
Reviewed 1 week ago NEW

I would ignore the negative reviews and book a room here with confidence. My wife and I visited Vancouver at the beginning of March for our anniversary. We booked a corner balcony room for 4 nights and couldn't have been happier. Not sure what could have been better. The room was new, clean and had all the amenities you expect...

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Thank Kelly C
Kitchener, Canada
Reviewed 1 week ago

The rooms here are very spacious. I am paying a regular rate and the room is essentially a suite - has a bedroom and a living room. It looks like the property has been renovated recently and everything is well kept. Good location in downtown Vancouver, about 500m from the train.

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Thank awineguy11
London, United Kingdom
Reviewed 1 week ago via mobile

The hotel is undergoing renovations and I stayed in one of the new rooms. The really well kitted out with built in USB chargers and large screen tv. The standard fare, however, could be improved. No dental kit present as standard, no shoe horns, etc. That type polish is what's missing. The location is central and great for tourists.

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2Thank Rocknrollah
Reviewed 1 week ago via mobile

I stayed at this hotel in February, 2017. The hotel is located on Robson street and many restaurants and cafes are nearby. It does not have a club lounge, but there is a restaurant for breakfast. During my stay, the hotel was under the renovation. The lobby smelt like fresh paints and some areas were inaccessible due to the construction...

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1Thank K T
Reviewed 2 weeks ago

This hotel was the weirdest one I've ever stayed in in Vancouver. Let me list the ways: My room had a dishwasher and microwave, there are only 2 elevators which doesn't even come close to enough so you'll wait for entirely too long just to get downstairs and the lobby bar is eerily quiet. I did enjoy having a grocery...

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Helpful?
1Thank Jen S
Management response:

Dear Jen S, thank you for taking the time to provide us with feedback from your most recent stay. I am sorry to hear you did not enjoy the room you stayed in. I would like to take this opportunity to let you know that we are mere days away from completing our complete hotel renovations. We no longer have...

Montreal, Canada
Reviewed 2 weeks ago

I stayed at the Westin Grand for 3 nights recently. Although under renovation, I never saw anything out of place. The renovated suites are lovely and the service throughout the hotel is excellent. This is my go-to hotel in Vancouver.

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Helpful?
1Thank Mtljana
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Staying in Robson Street

Neighborhood Profile
Robson Street
Robson Street is a shopper's paradise. Whether a window shopper or a serious trendsetter, a fashionista or a dabbler, the crowd of independent boutiques, quirky one-off shops, and well-known luxury brands on Robson Street have something to cater for every itch in your wallet. As a result, it draws a diverse crowd, and the people-watching along this famous walking thoroughfare is a primary attraction. In between the clothing shops both high-street and budget-friendly are a number of cafes to lay down your load, as well as numerous specialty stores ranging in their wares from music, to art, to city souvenirs. Known as "Vancouver's Runway," if a new trend is on the rise, you'd spot it here first.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 

Additional Information about Westin Grand Vancouver

Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Location: Canada > British Columbia > Vancouver > Robson Street
Price Range: $214 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood, Hotwire, Travelocity, Hotels.com, Cancelon, Priceline, Booking.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Westin Grand Vancouver reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin
Hotel Style:
#21 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
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Questions & Answers

Here's what travelers have asked, with answers from Westin Grand Vancouver staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from Westin Grand Vancouver staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to book a corner balcony room on upper floors.”
KellyC248, 1 week ago | Read review
“If you're going to be there for a long time, get a room with a couch and mini-kitchen.”
602jens, 2 weeks ago | Read review
“I had a quiet room on the 20th floor with a view. Lovely”
Mtljana, 2 weeks ago | Read review
“Corner rooms with view of the water.”
B8008KZmichaelb, 2 weeks ago | Read review
“corner suites with a balcony”
brettjol, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question