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Sutton Place Hotel Vancouver

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2,598 Reviews from our TripAdvisor Community

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Showing 2,491: English reviews
Durham
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We travelled as a couple on a 3 city visit to Canada, starting in Calgary and finishing in Toronto. This was the best hotel of the 3, location was perfect with a 15 mins walk to Canada Place. Plenty of restaurants to choose from if you want to get out of the hotel for meals. Happy hour was a pleasant... More 

Helpful?
Thank boza
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are pleased to learn that you enjoyed your stay and the location. For your future stays, you may want to consider our value-added room packages that include complimentary WiFi, Parking or other hotel benefits. We thank you for your business and look forward to welcoming you back soon. More 

Toronto, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is wonderful, rooms are nice, bed is very comfortable. However, at this price range - Bathrooms need an update - Wifi needs major improvements (states that 5 devices can sign on simultaneously, but only allowed only one at a time, and boots off constantly) - Front desk staff should be much friendlier (concierge, bell staff and restaurant staff were... More 

Helpful?
Thank devsadvtrav
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback. We regret to learn of your disappointments and have reviewed your constructive comments with our Front desk team for training purposes. We are also pleased to inform that we are in the process of refurbishing our guestrooms in stages. We hope to have the opportunity to welcome you... More 

Sarasota
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two night here after an Alaskan cruise. This place is not too far from the sea port and pretty convenient to many things. We stayed in the tower in a two bedroom suite and it was lovely. Nice rooms and very comfortable. Would stay there again!

Helpful?
Thank dejoeco
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are pleased to learn that you enjoyed your stay in La Grande Residence at The Sutton Place Hotel Vancouver. We look forward to welcoming you back in the near future. Thank you. More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent bedroom and facilities, very clean and comfortable. Staff pleasant and helpfu. ln all areas. Found the food in the restaurant disappointing, under seasoned, nouvelle portions and expensive. Good selection of drinks and very pleasant bar area.

Helpful?
Thank Sean G
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing The Sutton Place Hotel. We are glad to learn that your overall stay was enjoyable and your compliments for our associates are much appreciated. We value your feedback and have shared your comments with our Restaurant Chef. We look forward to welcoming back again soon. More 

Sutton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel. Really busy. Emailed and asked for a king sized bed and this was accommodated. The rooms were a bit tired and the shower was loose on the wall. Could do with a general spruce up. No in room complimentary wifi. It's 15 dollars a day to buy but in this day and age it really should be complimentary... More 

Helpful?
Thank Chris H
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel. We are delighted that you had an overall positive experience. We are pleased to advise that we have scheduled to refurbish the rest of our guest rooms in the Fall. We offer several room packages include WiFi, parking or other hotel benefits. We look forward to welcoming... More 

Buffalo, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed 2 nights at be hotel, while in Vancouver. What a treat! It is a clean, bright hotel that is located to many attractions in Vancouver. The staff is so very attentive to the guests. We had a broken piece of luggage (thank you airline), that they even helped to make arrangements to have repaired. The hotel has... More 

Helpful?
1 Thank mrsdeeps
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay at The Sutton Place Hotel Vancouver. We are delighted to have been a part of this memorable vacation. We appreciate your kind compliments about the hotel and our associates and look forward to welcoming you back again soon. More 

Toronto, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I chose to stay at the Sutton Place to attend a friend's wedding and for my mom to spend the weekend with family she hadn't seen in over 30 years. It was her first visit to Vancouver. Their central location is perfect and close to basically anything you want to do. The staff is extremely accommodating and friendly. An extra... More 

Helpful?
Thank D_TO1
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are delighted that you enjoyed your stay and thank you for taking the time to share this positive review about our guest rooms, our associates and location. We appreciate your business and look forward to welcoming you back again soon. More 

Manchester
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights and were more than happy. The staff were all lovely, helpful and friendly. Our maid was excellent, check in staff were efficient, concierge were helpful and doormen friendly. Everyone we came across was chatty and wanted to help. We had mentioned that we were celebrating a birthday and we had chocolate covered strawberries delivered... More 

Helpful?
Thank babychimp
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, We are glad that you had an enjoyable stay and it is my pleasure to share your compliments with the management and staff. We are also happy to learn that you had a great experience in Gerald Lounge at the Boulevard Kitchen & Oyster Bar. We also offer several room packages include WiFi, Parking and other hotel benefits.... More 

San Diego, California
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have visited Vancouver several times, and have stayed at a different hotel each time. On my last trip, which lasted 10 days, I stayed at the Sutton Place Hotel. Overall, I do like the hotel; however, I do believe that it is overpriced for what you are getting. Here is the breakdown: Staff: The staff at this hotel is... More 

Helpful?
2 Thank Mike E
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing this positive review with the TripAdvisor community. We are glad that you enjoyed your stay and appreciate your compliments about the hotel, the service and our location. We are also happy to hear that you enjoyed the meals prepared by our Executive Chef from Boulevard Kitchen & Oyster Bar.Please accept our apology that one... More 

Brussels, Belgium
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel situated at the top part of Vancouver town Good position for the shops and restaurants Hotel had free wifi in lobby and water Excellent concierge who helped us complete our forgotten visa for America online Can walk to Stanley park and Gastown from hotel

Helpful?
Thank liz e
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for your feedback. We are pleased to learn that our Concierge was able to assist. We look forward to welcoming you back to The Sutton Place Hotel soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in West End

Neighborhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Fleuri
Fleuri
Cuisines: Canadian, French, American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard St, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > West End
Price Range: $194 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#19 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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