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The Sutton Place Hotel Vancouver

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845 Burrard St, Vancouver, British Columbia V6Z 2K6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$160
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Traveler (937)
Room & Suite (414)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 87 hotels in Vancouver
Location
Cleanliness
Service
Value
Travelers' Choice
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Parking garage
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, French
Hotel links
Special Offer:Save Up To 40% Off on Weekend Stays

Location

Full view
100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
3879Reviews46Q+A100Room tips
Traveler rating
  • 2,014
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  • 86
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Popular mentions
Frankie_Hummus wrote a review Dec 2021
North Vancouver, Canada617 contributions185 helpful votes
We came for a one-night staycation. Self-parking was easy and the valet was helpful without expecting a tip. Check in was suer fast. They had upgraded us to top floor with corner suite. Fantastic view of the city, comfortable bed. All facilities were well maintained with attention to detail. Great ambiance at the cocktail bar downstairs. Really happy with our stay, highly recommend.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 3 days ago
Thank you for your 5 Star review! We look forward to seeing you again soon!
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DSMtravelfun wrote a review Jul 2020
Langley City, Canada10 contributions7 helpful votes
+1
Hotel's Favorite
This is a great and absolutely clean hotel with excellent staff. I am paranoid about cleanliness and this place was wonderful. They are updating some of the currently outdated (and in still excellent condition) features of this Vancouver landmark. This hotel has been around for years and with the renovations will again be a premier location in B.C.💯
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Date of stay: July 2020Trip type: Traveled with family
4 Helpful votes
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded Jul 6, 2020
Thank you for writing this positive review about The Sutton Place Hotel Vancouver. It is a pleasure to read that you enjoyed your stay! I will share your comments with the team. We appreciate your business and look forward to seeing you again in the future.
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PookyCake wrote a review Dec 2021
Victoria, Canada12354 contributions1306 helpful votes
+1
Ah, the Sutton Place Hotel! I remember my aunt used to stay here in the late 1980s – when the hotel was practically brand new – and I was often jealous. My grandparents occasionally tell a fun story: We were visiting my aunt in her room, at the Sutton, but had to go back to my parents’ house. I asked them, “How come auntie gets to stay in big, fancy hotel room and we have to stay in an ugly old house?” Ah, you have to love childhood innocence! Anyway, it took a few decades but I finally had the pleasure of staying at the Sutton . . . and it was a total joy! Entering the hotel, you get an immediate sense of its classic, elegant design: First, you’re greeted by a friendly and personable doorman; then you see the beautiful lobby, with its chandeliers, white crown molding, beautiful earthy tones and carpeted staircase. For me, this certainly alluded to what became a most enjoyable stay. Our room, a “Sutton Room – 1 King Bed,” was equally pleasant. The neutral walls complemented the patterned carpet, grey sofa and dark wood furniture. The bathroom, with its marble flooring, brass-handled sink and walk-in shower, continued the classic theme in a very attractive way. We really appreciated the 55” Smart HD TV (being able to connect up to YouTube and Netflix was really nice), complimentary WiFi and charging ports for our Smart devices. Finally, our king bed was exceptionally comfortable and so nice to get into after a long day! Old-world charm and modern contemporary nuances, indeed! In terms of amenities, the Sutton Hotel offers everything we’ve come to expect of a modern establishment: A fine restaurant in Boulevard Kitchen (where I’ve had the pleasure of enjoying breakfast), a lounge, fitness centre, event space, and a small market that sells coffee and other such sundries. Actually, I’d be remiss if I failed to mention the staff here: After coming in for a late movie, my partner and I were rather thirsty (must’ve been all the salty popcorn). Unfortunately, the sundry shop was closed at this time; however, the staff were gracious enough to open it up for us, let us select our beverages and simply charge it to the room. This, for me, was a pivotal moment in that it demonstrated the Sutton’s commitment to excellent customer service. They didn’t have to open the little shop for us, but they did. Lastly, the location of Sutton is more than ideal whether you’re in town for business or leisure. The outstanding Le Crocodile restaurant is practically next door; trendy Robson Street is a mere block away; Pacific Centre Mall is a mere 5-miute walk, ditto the Vancouver Art Gallery; you will have easy access to SkyTrain; Gastown is roughly 15 minutes away; and, English Bay is approximately 20 minutes down the road. In short, the Sutton has a wide-ranging appeal. All in all, we thoroughly enjoyed our stay at the Sutton Hotel. It combined a subtle luxury with a high level of service and comfort. This, concomitant with Sutton’s fair value for money and perfect location, made for a wonderful few days. Recommended!
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Date of stay: December 2021
Value
Rooms
Service
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 3 days ago
Thank you for your review! We are so pleased that we were able to make your stay as memorable as you had mentioned! We sincerely look forward to seeing you again soon!
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peyman88 wrote a review Dec 2021
Toronto, Canada76 contributions22 helpful votes
Clean, Fast and efficient. Close to all downtown has to offer. Many restaurants within walking distance. Breakfast in the hotel's restaurant is great. Hotel had Gym and pool but I didn't use. The bar closes too early in the hotel but it's not a deal breaker.
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Date of stay: November 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded Dec 16, 2021
Thank you for your 5 Star review and mentioning your "Great Stay". We look forward to seeing you back again in the future! Happy Holidays!
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Elle T wrote a review Dec 2021
Wabasca, Canada5 contributions
Things have gone down hill. 9pm- no room service. Empty minibar (? covid). Pressure to leave bar due to lack of tables. Bar doesn't open until 5pm - we were told 6PM. For a 5 star hotel, this is for sure a blah experience. Save your money, stay at the Sandman on Davie St.
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Date of stay: December 2021
Rooms
Location
Service
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded Dec 13, 2021
Thank you for writing a review and we are sorry to hear that you were disappointed with Boulevard Kitchen & Oyster Bar hours of operation. Readers please note that Room Service is available 7 days a week 630am-11am and 3pm-10pm. Gerard lounge Tues-Sat 5pm-12am and Boulevard Lounge 7 days a week 3pm-12am. Please see our website for further details. Reservations are highly recommended. We aim to meet and exceed our guests expectations and we do hope you will return again in the future.
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PRICE RANGE
$182 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sutton place vancouver, vancouver sutton place hotel
LOCATION
CanadaBritish ColumbiaVancouverWest End / Robson Street / Central
NUMBER OF ROOMS
397
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Frequently Asked Questions about The Sutton Place Hotel Vancouver
Which popular attractions are close to The Sutton Place Hotel Vancouver?
Nearby attractions include Orpheum Theatre (0.2 miles), Bill Reid Gallery (0.2 miles), and Vancouver Downtown (0.3 miles).
What are some of the property amenities at The Sutton Place Hotel Vancouver?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Sutton Place Hotel Vancouver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Sutton Place Hotel Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Sutton Place Hotel Vancouver?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Sutton Place Hotel Vancouver?
Conveniently located restaurants include Black + Blue, Bacchus Restaurant & Lounge, and Italian Kitchen.
Are there opportunities to exercise at The Sutton Place Hotel Vancouver?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Sutton Place Hotel Vancouver located near the city center?
Yes, it is 0.3 miles away from the center of Vancouver.
Are any cleaning services offered at The Sutton Place Hotel Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Sutton Place Hotel Vancouver?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Sutton Place Hotel Vancouver offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.