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The Sutton Place Hotel Vancouver

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Traveler (771)
Room & Suite (319)
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Overview
  • Excellent55%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“robson street”(225 reviews)
“free wifi”(128 reviews)
“per day”(66 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
Hotel deals
Offers from The Sutton Place Hotel Vancouver
Special Offer: Save 35% | Book Direct
Hotel deals
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Reviews (3,357)
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3,207 results
Traveler rating
1,706
990
333
118
60
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LanguageEnglish
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1,706
990
333
118
60
Show reviews that mention
All reviewsrobson streetfree wifiper daybeautiful hotelbedroom suiteconcierge staffheart of downtowncentral locationvalet parkinglocation is excellentfull kitchenalaskan cruisestanley parkgranville islandigasirensbellman
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1 - 5 of 3,207 reviews
Reviewed yesterday via mobile

Horrible place to stay. Reason is that nothing really works in this place. Check in very slow (took 30 minutes), waiting 2 hours to make a sofa bed, poor quality sofa bed, no proper cleaning of rooms, disfunctioning elevators, no cleaning of rooms when requested,...More

Thank Michiel G
Hotel's Favorite
Reviewed June 4, 2018

Had a four night stay in a king bed room where they have the softest sheets ever, and bed was comfortable. The reception area is just wow! the guest washrooms (the ones in the hotel, not in your personal room) are ultra clean and just...More

1  Thank seeetpea28
Response from Navid S, General Manager at The Sutton Place Hotel VancouverResponded June 6, 2018

Dear Guest, Thank you for staying at The Sutton Place Hotel Vancouver. We are glad to hear that you had an enjoyable stay and our culinary, catering, and banquet team of professionals made your meeting seamless.We are committed to service excellence, it gives us great...More

Reviewed 2 days ago

Sutton Place Hotel is a lovely, well-appointed hotel located right downtown -- centrally located. Easy to walk to neighborhoods of Gastown, Yaletown, Canada Place (piers), and an easy bus ride to Stanley Park and Granville Marketplace. The service was excellent. Breakfast buffet on site but...More

Thank Janet G
Response from Navid S, General Manager at The Sutton Place Hotel VancouverResponded yesterday

Dear Guest, Thank you for staying at the Sutton Place Hotel Vancouver. We are glad to learn that you enjoyed your stay and thank you for your feedback about our professional and friendly staff. We look forward to welcoming you again the next time you...More

Reviewed 3 days ago

We stayed at the Sutton Place fifteen years ago and returned recently prior to our cruise to Alaska. The location was so close to restaurants and walking distance to Stanley Park. Prior to arrival, I confirmed our room and WiFi was included based on a...More

Thank subrogoddess
Response from Navid S, General Manager at The Sutton Place Hotel VancouverResponded yesterday

Dear Guest, Thank you for sharing your recent stay experience at the Sutton Place Hotel Vancouver. We appreciate your feedback regarding our courteous associates, clean rooms and comfortable beds. It was our pleasure to serve you again, we welcome your return to Vancouver soon.

Reviewed 4 days ago

Fantastic hotel and the staff both in front of house and housekeeping were brilliant. The room was spacious and the bedding and mattress comfy. Breakfasts were reasonably priced and filling and you are in easy walking distance of Gastown and the other attractions. On the...More

Thank Ian111England
Response from Navid S, General Manager at The Sutton Place Hotel VancouverResponded 2 days ago

Dear Guest, Thank you for choosing the Sutton Place Hotel Vancouver for your recent visit to Vancouver. We are pleased to learn that you had a comfortable stay. For your future visits, please consider our "Savour Sutton" room package includes complimentary WiFi and Continental Breakfast...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$212 - $485 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$212 - $485 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#23 Business Hotel in Vancouver
#26 Luxury Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (771)
Room & Suite (319)
Dining (29)
Pool & Beach (10)
Business Center & Event Rooms (6)
Nearby
West End
A hodgepodge of landscapes, the West End combines
verdant gardens and blocky modern architecture, with
Victorian bits and Edwardian bobs in between. It is a
paradise for takeout food, take-away coffee, and
perhaps incongruously, some of Vancouver's most
languid lines of beachfront. English Bay and Sunset
Beach invite swimmers, strollers, and picnic-lovers to
take in dusk settling over the water, or to jog along
...More
Questions & Answers
Ask a question
Nash L
June 27, 2018|
AnswerShow all 9 answers
Response from georgekirs | Reviewed this property |
Lots of breakfast places nearby
1
Vote
Mica T
May 14, 2018|
Answer
Response from Alexandra C | Reviewed this property |
You will need to contact the hotel directly.
0
Votes
Cynthia E
September 9, 2017|
AnswerShow all 10 answers
Response from wooski | Reviewed this property |
We were in the Sutton Suite which comes with a fully furnished kitchen, so yes the room had a kettle.
1
Vote
Room Tips
"Higher floors offer a nice view of Downtown Vancouver."
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"dont pick 406"
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"The suites have different themes so inquire about them when choosing."
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"I was in a room on the 17th floor; decent view"
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