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The Sutton Place Hotel Vancouver

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845 Burrard St, Vancouver, British Columbia V6Z 2K6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (914)
Room & Suite (394)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/17/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 88 hotels in Vancouver
Location
Cleanliness
Service
Value
Travelers' Choice
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea.
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Room & Suite (394)394
Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Parking garage
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French
Hotel links
Special Offer:Super Summer Sale | Save 50% and MORE

Location

Full view
100Great for walkers
Grade: 100 out of 100
296Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
3842Reviews43Q+A100Room tips
Traveler rating
  • 1,995
  • 1,211
  • 409
  • 145
  • 82
Time of year
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Popular mentions
Erin & Mike wrote a review Jun 6
White Rock, Canada19 contributions8 helpful votes
We often stay at Sutton Place when downtown Vancouver. The location is perfect for many great restaurants and shops, and is within a few km’s of Coal Harbour, Stanley Park, False Creek, and more. Prices are also generally pretty reasonable. Love that there is underground secure parking right in the hotel. While the lobby and lounges are really nice and well kept, the rooms can be a bit dated - and it really depends on the room you get. Most of the time we really enjoy our room, but on our latest visit, were disappointed. We booked an executive suite, and actually found it to be small and stale. Furniture was really tattered looking, and there was no window in the bedroom. In addition, although the AC was cranked up, we had to request a fan just to sleep comfortably. This was nothing like the rooms we’ve had the last 5 times we’ve stayed, so not sure how to avoid this in future. Will stay here again for sure, but will certainly call ahead to verify we’re getting the room we expect.
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Date of stay: June 2021
Location
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DSMtravelfun wrote a review Jul 2020
Langley City, Canada10 contributions3 helpful votes
+1
Hotel's Favorite
This is a great and absolutely clean hotel with excellent staff. I am paranoid about cleanliness and this place was wonderful. They are updating some of the currently outdated (and in still excellent condition) features of this Vancouver landmark. This hotel has been around for years and with the renovations will again be a premier location in B.C.💯
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Date of stay: July 2020Trip type: Traveled with family
2 Helpful votes
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded Jul 6, 2020
Thank you for writing this positive review about The Sutton Place Hotel Vancouver. It is a pleasure to read that you enjoyed your stay! I will share your comments with the team. We appreciate your business and look forward to seeing you again in the future.
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Anthony Falls wrote a review May 2021
Edmonton, Canada87 contributions47 helpful votes
Spent 4 nights at this property and had a fantastic stay. The location of the Sutton is one of the best areas in Vancouver. You are blocks away from Skytrain stations, Robson Street and great restaurants. The room was spacious with a very large window and blackout curtains. There was a mini-fridge that was empty which was great to store food as indoor dining was prohibited due to the ongoing Pandemic. The bed was extremely comfortable! While the pool is open, there are very limited spaces available. As mentioned in other reviews, at 8 PM you can book a 45 minute pool time for the following day. I was able to get 3/5 days booked when I called at exactly 8 PM. The pool seems to book up in minutes. The best advice is to go in person and line up at 7:45 PM if you really want a pool reservation. I don't blame the property, they are just following public health regulations- I was just excited to be able to use a pool again!
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Date of stay: May 2021
Rooms
Location
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 1 week ago
Thank you for your review, we sincerely appreciate your positive comments "Superb stay!" and 5 out of 5 Star Review! It is inspiring for our team to read and share your feedback. Thank you for mentioning our location, spacious room and comfortable bed as well as our pool! We look forward to seeing you again in the future!
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Matt wrote a review May 2021
San Juan del Sur, Rivas, Nicaragua5 contributions1 helpful vote
The hotel staff promote a gym and fitness center and say if you call at 8pm you can book a space. I called from 7:59 - 8:15 and all the lines at the hotel were busy. I came down at 5am the next day ad they informed me all workable slots at the gym were booked even though I had called at before the booking time. I suggested I would go to a gym next door and they could compensate me with the amount and all they said is “we don’t do that” and then questioned me on how I should have came down since the hotels phone lines are not sufficient. This is the least they can do. I will not be staying here again.
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Date of stay: May 2021Trip type: Traveled on business
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 2 weeks ago
Dear Valued Guest, I am very surprised and sincerely sorry to read that you were not able to book the Fitness Facility. I assure you, our team prides ourselves in meeting the highest standards in both accommodation and service. Readers we do have an online booking system for your convenience and Guest Services will help you with any questions you may have. Matthew, I do hope you will return to Canada when it is safe to travel and visit our hotel again in the future.
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Denise D wrote a review May 2021
Sun Peaks, Canada16 contributions8 helpful votes
My husband and I were traveling for medical reasons. We upgraded to the La Grande Residence because indoor dinning was not available due to increased restrictions. The apartment was very clean, spacious with comfortable furniture and all the amenities of home. We were self-sufficient in our apartment. Front desk and concierge were very friendly and tended to all of our needs without hesitation. A must stay next time we in Vancouver!
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Review collected in partnership with this hotel
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from GM Sutton Place Vancouver, General Manager at The Sutton Place Hotel Vancouver
Responded 4 weeks ago
Thank you for your review, we sincerely appreciate your positive comments "Enjoyable Stay! Front Desk and concierge were very friendly" and 5 out of 5 Star Review! It is inspiring for our team to read and share your feedback. We look forward to seeing you again in the future!
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PRICE RANGE
$182 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sutton place vancouver, vancouver sutton place hotel
LOCATION
CanadaBritish ColumbiaVancouverWest End / Robson Street / Central
NUMBER OF ROOMS
397
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Frequently Asked Questions about The Sutton Place Hotel Vancouver
Which popular attractions are close to The Sutton Place Hotel Vancouver?
Nearby attractions include Orpheum Theatre (0.2 miles), Bill Reid Gallery (0.2 miles), and Vancouver Downtown (0.3 miles).
What are some of the property amenities at The Sutton Place Hotel Vancouver?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Sutton Place Hotel Vancouver?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Sutton Place Hotel Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Sutton Place Hotel Vancouver?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Sutton Place Hotel Vancouver?
Conveniently located restaurants include Black + Blue, Bacchus Restaurant & Lounge, and Italian Kitchen.
Are there opportunities to exercise at The Sutton Place Hotel Vancouver?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Sutton Place Hotel Vancouver located near the city center?
Yes, it is 0.3 miles away from the center of Vancouver.
Are any cleaning services offered at The Sutton Place Hotel Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Sutton Place Hotel Vancouver?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Sutton Place Hotel Vancouver offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.