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Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
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2,547 Reviews from our TripAdvisor Community

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Showing 2,444: English reviews
Los Gatos, California
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed overnight. Staff is friendly and helpful. Some parts of the hotel appears dated. Some furnishing needs to be replaced. Its location is excellent though. Actually, I do not think it is a 4 star hotel, as I gave, but it is definitely better than a normal 3 star hotel. The room size is acceptable but definitely does not give... More 

Helpful?
Thank vyslum
Nassau, New Providence Island
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in the apartment section of this hotel for 4 nights earlier this summer. Such a hopping place; lobby is always bustling with people. Our 2 br apartment though was quiet and serene. The layout was chopped up and not open, but was clean and had everything we needed. Comfortable beds, great shower, full kitchen. Location can't be beat... More 

Helpful?
Thank Hocawine
Aguanga, California
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel, right downtown and in the middle of everything. The staff was extremely friendly and helpful. The rooms were nice enough and were clean. Professional quality gym, and the restaurant onsite was very good. The happy hour was excellent--highly recommended!

Helpful?
Thank BillyBob66
London, United Kingdom
Level Contributor
77 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Sutton Place a number of times, but this was the first time I stayed in one of their one bedroom suites. I really enjoyed my stay - the apartment was fully equipped with a kitchen including dish washer, oven and hob, microwave and full size fridge. The bedroom had a queensize bed, full-size wardrobe and... More 

Helpful?
Thank Inselhuepfer3
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here several times. Service, room cleanliness and room itself are consistent each and every trip. Little overpriced but you are in the heart of Vancouver. Close to the sky train station and other amenities. Restaurant is definitely expensive, there are several better priced options within two blocks.

Helpful?
Thank Adrian F
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for again choosing to stay at The Sutton Place Hotel. We appreciate your feedback and glad that you have been enjoying your stays with us. We offer the finest dining in Boulevard Kitchen and Oyster Bar. Our award-winning Executive Chef and his culinary brigade create innovative menus focusing on the flavors of the Pacific Northwest, featuring... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here last weekend. When we went to check in the computers were down. So we stood around for 30 minutes. We were supposed to be with a large group but some how our room ended up 5 floors down from our group. There were fake eyelashes on the floor from a previous guest. There was also something "crusty"... More 

Helpful?
Thank Cristina B
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to share this review with us. We apologize for the shortcomings you experienced in various areas. Our commitment is to provide a memorable experience with exceptional service. Please be assured that we have followed up your feedback with appropriate departments to ensure that our guests enjoy seamless and engaging hotel experiences. We... More 

Raleigh, North Carolina
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the second time we have stayed at the Sutton Place Hotel in 10 years. You cannot beat this location for Vancouver. One block to all the best restaurants and shopping. We had one drizzle day, and the hotel had umbrellas right there to take and return at the end of the day, no charge. The concierge desk was... More 

Helpful?
Thank Vivian F
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for choosing to stay with us again and for sharing this positive review with us. We are delighted that you enjoyed your stay and the happy hours at Boulevard Kitchen and Oyster Bar. We also appreciate your compliments about the service and our location. We look forward to welcoming you back again soon. More 

London, United Kingdom
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you're looking for a top class hotel in Vancouver at reasonable rates, then look no further. This hotel also benefits from being in a great downtown location close to shopping, restaurants and a short walk to waterfront and other places of interests in the city. I'd be very happy to return.

Helpful?
Thank Hendricks62
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing this encouraging review with us. We appreciate your compliments about our hotel and are glad that you enjoyed your stay with us. We look forward to welcoming you back again soon. More 

Albuquerque, New Mexico
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The location of this hotel can't be beat. It's a few blocks away from major shopping, food. entertainment, and seaside activities. Don't bother renting a car. Vancouver is exceedingly walkable. Public transport well get you everywhere else. The hotel staff is outstanding. I ordered some extra coffee for the room and unlike most hotels it was delivered in minutes. The... More 

Helpful?
Thank Clay W
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for sharing your experience with the TripAdvisor community. We are glad to learn that you enjoyed the location and our service. We have an ongoing program to refurbish our guestrooms to ensure a positive and memorable hotel experiences for our guests. Thank you also recommending the happy hour at Boulevard Kitchen and Oyster Bar. We look... More 

Port Coquitlam BC Canada
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great room and great service. Loved being greeted by everyone in the morning when I left the hotel and when I returned. Everyone had a smile and seemed to genuinely enjoy working at this hotel. Room was clean and the beds very comfy. Pool and hot tub were clean and there was always plenty of clean fresh towels. Should have... More 

Helpful?
Thank wanderlust1971
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor, we are delighted that you enjoyed your stay with us and appreciate your compliments about our hotel facilities and service. We offer complimentary WiFi in the hotel lobby and we also have several room packages include parking and WiFi at a very special rate. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in West End

Neighborhood Profile
West End
A hodgepodge of landscapes, the West End combines verdant gardens and blocky modern architecture, with Victorian bits and Edwardian bobs in between. It is a paradise for takeout food, take-away coffee, and perhaps incongruously, some of Vancouver's most languid lines of beachfront. English Bay and Sunset Beach invite swimmers, strollers, and picnic-lovers to take in dusk settling over the water, or to jog along with the sunrise, offering breathtaking views at any time of day. The West End merges together so many looks and flavors probably because it functions a hub: its the leafy pit-stop between nightlife and entertainment venues along Davie Street, and the shopping paradise that is Robson Street, offering visitors beautiful parkland to rest on, and quick, easy food to re-fuel with in between ventures.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Fleuri
Fleuri
Cuisines: Canadian, French, American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 

Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard St, Vancouver, British Columbia V6Z 2K6, Canada
Location: Canada > British Columbia > Vancouver > West End
Price Range: $197 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel
Hotel Style:
#8 Spa Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
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