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300-999 Canada Place Way Suite 300, Vancouver, British Columbia V6C 3B5 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1835)
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Panoramas (38)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pan Pacific Vancouver
Updated 07/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 89 hotels in Vancouver
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park.
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Room & Suite (829)829
Full view
Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Children's television networks
Paid public parking on-site
Parking garage
Paid wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Bathrobes
Housekeeping
Room service
Safe
Seating area
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, French, Russian, Arabic and 17 more
Hotel links
Special Offer:Yay-to-Staycay Everyday
4,790Reviews65Q+A100Room tips
Traveler rating
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Popular mentions
Queenieliz wrote a review Sep 19
Vancouver Island, Canada48 contributions28 helpful votes
My sons had to go over to Vancouver for interviews and house hunting so the three of us went together. So strange to travel in the pandemic with the hotels mostly shutdown and few travels. The staff at Pan Pacific went above and beyond. They were responsive and upbeat and the hotel was spotless!! We had to cancel the prior reservation as the interview was cancelled earlier during the pandemic and even though it was past the cancellation time the Pan Pacific gave us a full refund, so of course we booked with them when things were rescheduled.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I liked our view of the ocean and railyard. Always something happening!
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shaner7298 wrote a review Oct 2019
Hattiesburg, Mississippi2 contributions3 helpful votes
Hotel's Favorite
Great location for Gastown district and perfect to transfer to your cruise. Our luggage was picked up by hotel staff and taken directly to our ship. Excellent staff service. The hotel restaurant also provided a wonderful breakfast with a wide variety of choices on the buffet. We had a corner room with views of the city and the harbor that was amazing!
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
2 Helpful votes
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Response from PanPacificVancouver, Director, Quality Assurance at Pan Pacific Vancouver
Responded Oct 22, 2019
Dear shaner7298, Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you enjoyed your stay with us and you enjoyed your dining experience at our Oceans 999 Restaurant. We were also pleased you took advantage of our seamless luggage transfer service. We hope you enjoyed exploring Vancouver during your stay and we do hope we will have another opportunity to welcome you once again to the Pan Pacific Vancouver.
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Tom wrote a review Sep 8
Vancouver, Canada4 contributions
When travelling for work, Pan Pacific is my go-to for overnight stays. Beautiful hotel, and extremely helpful front desk agents, always offering me suggestions for places to eat and drink after meetings.
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Date of stay: September 2020
Rooms
Location
Service
Trip type: Traveled on business
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Response from Pan Pacific Vancouver Pan Pacific Vancouver, Revenue Management at Pan Pacific Vancouver
Responded 1 week ago
Dear Guest, Thank you for your positive comments about your recent visit. It's always great to hear that our team is being helpful. I look forward to welcoming you back again soon. Best regards, Gary Collinge General Manager
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VanCityTim wrote a review Sep 6
Vancouver, Canada56 contributions19 helpful votes
This is our fourth stay here. The view and the location are unbeatable in Vancouver. The hotel is close to 40 years old but is impeccably decorated and maintained. The staff are friendly and professional. There are some minor, subtle things that keep me from rating the hotel more highly Examples: - Cheap plastic cups instead of proper glassware in our room. - No electrical plugs on one side of our bed so one of us couldn't charge and see our phone overnight. - Fairly limited number of TV channels (maybe 35ish - five sports channels featuring identical programming) for a hotel of this status and price. These are minor nitpicky things however. This is a good hotel and we will definitely stay here again. Overall, this is a good hotel and we will definitely stay here again
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Pan Pacific Vancouver Pan Pacific Vancouver, Revenue Management at Pan Pacific Vancouver
Responded 1 week ago
Dear VanCityTim, Thank you for taking the time to share the experience of your visit with us. It is great to hear positive comments about the team here at the hotel. We all try very hard to make every guest's stay with us memorable. Thank you as well for your feedback on some items, I will take this up with our operations team. We are looking forward to welcoming you back on your next trip to our wonderful city. Best regards, Gary Collinge General Manager
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garylongpg wrote a review Sep 6
34 contributions6 helpful votes
This is the 3rd time within the last 3 years that my wife and I have stayed at the Pan Pacific. I have never been thoroughly impressed with this hotel. The location is prime so it's usually fairly busy but, the hotel itself is getting old with little updates having been done over the years. The pool and hot tub are extremely small for the size of the hotel. Way too crowded and I have no idea why kids are allowed in the hot tub?? Should be 16 years and older. Nobody wants kids splashing around in a hot tub when you're trying to relax. I also found the pool area to be dirty, with old moss/slimy areas from the Vancouver rain. The rooms are a decent size but they are getting dated and I found the bathroom to be average. Because it was during the pandemic on this stay, the hotel was only at 25% capacity, but we still didn't get a room upgrade even though we were staying for four nights. A little disappointing. The front desk staff and bell staff are never overly friendly to us, (perhaps we don't look rich enough) Some positives are the speed of the elevators, the Asian man that looked after the pool area, (super nice and helpful man) and the views are pretty great. Overall, we will not be staying here anymore. We'll give the Fairmont next door a try next time.
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Date of stay: September 2020
Value
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Response from Pan Pacific Vancouver Pan Pacific Vancouver, Revenue Management at Pan Pacific Vancouver
Responded 1 week ago
Dear Gary L, Thank you for comments regarding your recent stay at the Pan Pacific. It seems that we have let you down during your visit. Our pool area has been very busy during this summer with many local families choosing to staycation in Vancouver. We are one of the few downtown hotels with and outdoor pool with such great views from our pool deck. I apologize for this inconvenience and I hope that you will give us another chance next time you visit downtown Vancouver. Best regards, Gary Collinge General Manager
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Previous
PRICE RANGE
$212 - $469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific vancouver hotel vancouver, vancouver pan pacific
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
503
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Frequently Asked Questions about Pan Pacific Vancouver
Which popular attractions are close to Pan Pacific Vancouver?
Nearby attractions include Marine Building (0.2 miles), FlyOver Canada (0.2 miles), and Vancouver Downtown (0.3 miles).
What are some of the property amenities at Pan Pacific Vancouver?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pan Pacific Vancouver?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pan Pacific Vancouver?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Pan Pacific Vancouver?
Conveniently located restaurants include Five Sails Restaurant, Miku, and Momo Sushi.
Are there opportunities to exercise at Pan Pacific Vancouver?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Pan Pacific Vancouver located near the city center?
Yes, it is 0.5 miles away from the center of Vancouver.
Are any cleaning services offered at Pan Pacific Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Vancouver offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Vancouver?
The staff speaks multiple languages, including English, French, German, Italian, Russian, Chinese, and Portuguese.