Fairmont Pacific Rim
1038 Canada Place, Vancouver, British Columbia V6C 0B9 Canada
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About
#19 of 83 hotels in Vancouver
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
2023 Travelers' Choice Best of the Best
This ultramodern downtown hotel offers unobstructed mountain and harbour views, combining the best of the Pacific Rim in its architecture and décor. The hotel features three eclectic dining destinations, resort-style Willow Stream Spa, rooftop pool deck, and lavish guestrooms; while art, music and fashion take centre stage at the city’s most exclusive reservation. Experience a variety of the city’s most luxurious suites including the newest addition, The Fairmont Gold Owner’s Suite Collection: stylish mid-century modern designed suites inspired by what makes a city feel alive.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Evening entertainment
Babysitting
Parking
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
Iron
Laptop safe
iPod docking station
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
1038 Canada Place, Vancouver, British Columbia V6C 0B9 Canada
E-mail hotel
Getting there
BurrardVancouver Sky Train5 min
WaterfrontVancouver Sky Train6 min
Rental CarsSee rental cars from $29/day
4095Reviews44Q+A100Room tips
Reviews
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Best place you can stay in and the service from all can’t get much better. From check in to checking out you are well taken care off. High quality food and service. The sites around the hotel is breath taking. Great location!
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Date of stay: May 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favorite
This hotel is beautiful and modern. It is in an excellent location in downtown Vancouver near the waters edge. Lovely upmarket feel and rooms come with all the extras you would select at this price point. The hotel has quite a chic vibe and it’s bar area is clearly one of the places for the “in crowd” to hang out at in the evening. I was a little disappointed in lack of buffet breakfast. Breakfast was a la carte only. Not great if you just want toast and a croissant with some cereal. Coffee was only filter coffee and orange juice was not freshly squeezed which is also not one would expect at this price point. Aside from the disappointing breakfast however this is a great hotel.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Eat breakfast elsewhere unless you are happy with mediocre coffee and orange juice and just want...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded Sep 6, 2022
Thank you for your kind compliments and feedback on your most recent stay with us. Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. We are glad you enjoyed your stay overall and we hope to welcome you back to Fairmont Pacific Rim next time you visit Canada! Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I had the opportunity to stay at The Fairmont for three days prior to our Alaska cruise and the hotel and its staff exceeded all expectations and some. I booked the stay through American Express Fine Hotels & Resorts services which added some very nice perks to the stay...kudos to AMEX for their great offers through this program. I will start with Vancouver...what an amazingly beautiful and fun city to visit. Incredibly weather, incredible natural beauty, fantastic parks, first class food and very friendly and kind people. Much of the same can be said for The Fairmont...location on Coal Harbour and near convention center were great...centrally located to so many great things to do, great restaurants, and shopping. The hotel was beautiful, very modern, up-to-date, and very clean. We had a Signature Harbour View room which had great views of the harbor and snow peaked mountains. The room was spacious, clean, and very nicely appointed. The hotel lobby bar was the happening place in Vancouver and a fun time. The Botanist restaurant on premises had wonderful food and excellent wait. We there all three mornings for breakfast and Alex our waiter was terrific! (Thank you again Alex). The doorman and car service drivers were great and so much fun to talk. They went out of the their way to make use feel welcome, share information about the city, and were so accomodating in taking us to local sites and restaurants. Thank you to the whole team and special thanks to Travis, Ryan, and Jeff...you guys were great! The hotel concierge, Sheron, literally made the trip in Vancouver unforgettable. Sheron, as well as the other team members, always greeted us and took interest in our stay and experiences in the city. Sheron made incredible suggestions on great restaurants (very big deal for girlfriend that lives for great meals on vacation) and must see items like Granville Island, biking Stanley Park, and doing a 30 minute float plane sightseeing trip (terminal right in front of the hotel). I would strongly recommend all and if you have a chance to work with Sheron you will love her...very friendly, genuine, knowledgeable, and just someone you are glad to have met. Thank you again formatting our stay special. Overall, our stay at The Fairmont Pacific Rim was one our nicest stay in all our travel and we really loved Vancouver. The hotel and great staff definitely earned the 5 star rating and I would strongly recommend them to someone considering a stay in Vancouver. I feel very confident we will back to visit again in the near future. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Signature Harbour View rooms are worth the extra cost and no need to rent a car. Lots of things...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic hotel with a great location. It has excellent restaurants and lovely rooms with friendly service. We had a great ride on their e-bikes that the have available to guests. We really enjoyed our stay at this hotel.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded 5 days ago
Thank you for your kind compliments and feedback on your recent stay with us. We are thrilled to know you enjoyed the location, our restaurants, and the service provided by our team. We look forward to welcoming you back to Fairmont Pacific Rim on your next visit to Vancouver! Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A bit of a background, I have a very long history with Fairmont PacRim ever since I discovered it back in 2012. I have made many return visits several times a year and basically obtained Accor Diamond status just from Fairmont stays alone. A lot has happened since my last negative review of this place. It was in the transition to a new management team and new staff on the gold floor. I am happy to say that all of my issues with my previous bad experience has been rectified, and it is now once again among the finest properties I've had the opportunity to stay at. (Even compared with some of the most exclusive European boutiques!) Jasmine and her entire Fairmont Gold staff have everything dialed in. They remember our preferences, and try their best to make each of our visit special from extremely generous upgrades to little things like setting up desserts in our room. Although a lot of familiar faces have left to pursue new ventures, I am really liking Jasmine and her team. Her attention to every detail is what makes our visits so wonderful, and I am looking forward to enjoying many more stays at this world class property.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded 1 week ago
Thank you for selecting Fairmont Pacific Rim for your stay – we are humbled by your kind words and we are thrilled to know you found such comfort during your stay and enjoyed the service provided by our team! We hope to have the opportunity to have you with us again when you visit Vancouver next. Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first trip to Vancouver where we stayed at the Fairmont Pacific Rim for 10 days. When checking in, we were given, without asking, an upgrade to a room on the 17th floor with a harbour view and were given 2 generous drinks tickets. The room and bathroom were beautiful. We were greeted with chocolate, fruit and fresh & sparkling water. The beds were very comfortable. Housekeeping was excellent. We ate breakfast at the Botanist daily which was superb...Deepak was warm and spoke to us each day. All of the service staff were so friendly and efficient...special thank you to Camille, but all went above and beyond. We tried to eat dinner at the Botanist but it was closed. We really enjoyed the Lounge, staff, raw bar, and music. The modern vibe appealed to even retirees such as us! Fabulous design and art. The room and hotel were spotless. The Concierges were all excellent...I would like to especially mention Sheron & James. We really loved being able to use the hotel Mercedes, which was offered without our asking! I had a recent shoulder injury, so had to pass on the very cool bikes...next time! The pool and hot tub were wonderful after a long day of pounding the pavement. The various hotel managers were all very helpful and friendly. Lastly, we really appreciated the cars to and from the airport that the hotel arranged...the drivers were wonderful and made our arrival & departure stress free. We will definitely come back to Vancouver and will stay at the Fairmont Pacific Rim. Every day when we returned from a long day of being a tourist we said, "We're home!!" as we were greeted by the wonderful hotel doormen. Since Vancouver is a city, we were very surprised by how friendly everyone was in general and the hotel in particular. The hotel obviously has very good management.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded 1 week ago
Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we hope to welcome you back to Fairmont Pacific Rim soon! Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible customer service from check in to any problem we encountered. Not at all the level of customer service I am use to expecting from the Fairmont, let alone a 5 star Fairmont. I have been at this hotel numerous times, it feels like every time continues to get worse.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded 3 weeks ago
Thank you for sharing your feedback; we are very disappointed to hear of your recent experience with us. Please note this is not commonplace nor indicative of the high service standards set for our hotel, and I would welcome you to contact me directly at jens.moesker@fairmont.com to discuss your experience in further detail. We certainly hope for the opportunity to welcome you back to Fairmont Pacific Rim in the near future. Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never got the chance to stay here. Had a reservation and needed to change the dates 1 week. Was quoted $750.00 more for the trip. Tried to call and asked if they could be resonable, was told demand drives their business. So rather than accommodate me, they lose my business forever. Makes sense....
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded Apr 28, 2023
Thank you so much for your review. Your words are genuinely appreciated and will help us make improvements that will allow us to continue providing our guests with unforgettable experiences. I am very sorry that your recent experience fell short of expectations. We will do our best to make sure the next one is flawless. Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
From the moment you walk into the moment you walk out the service is top notch. Great location and surrounding areas. Restaurants are abounded also. Rooms are clean and spacious. Lobby and lounge bar are inviting. We'll be back.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded Apr 18, 2023
Thank you for your kind compliments and feedback on your recent stay with us. We are thrilled to know you enjoyed the location, our restaurants, and the service provided by our team. We look forward to welcoming you back to Fairmont Pacific Rim soon! Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was amazing, but even better were the staff. Exceptionally friendly and professional. From valet, to check in, to lounge and wait staff. All pros. They went out of their way to make sure we were pleased with every aspect of our stay. I can't speak highly enough of the team at this hotel. The food and room were excellent. You can tell they really care about the people they serve and are rightly proud of an amazing hotel.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fairmont Pacific Rim, General Manager at Fairmont Pacific Rim
Responded Apr 14, 2023
We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We hope we can welcome you again soon! Sincerely, Jens Moesker General Manager, Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$438 - $641 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont pacific rim hotel vancouver
LOCATION
CanadaBritish ColumbiaVancouverCentral / Downtown
NUMBER OF ROOMS
367
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Frequently Asked Questions about Fairmont Pacific Rim
Which popular attractions are close to Fairmont Pacific Rim?
Nearby attractions include Marine Building (0.05 miles), Bill Reid Gallery (0.3 miles), and FlyOver Canada (0.3 miles).
What are some of the property amenities at Fairmont Pacific Rim?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont Pacific Rim?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Pacific Rim?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fairmont Pacific Rim?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Fairmont Pacific Rim?
Conveniently located restaurants include Hydra Estiatorio Mediterranean, Alouette Bistro, and Five Sails Restaurant.
Are there opportunities to exercise at Fairmont Pacific Rim?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Fairmont Pacific Rim located near the city center?
Yes, it is 0.5 miles away from the center of Vancouver.
Are any cleaning services offered at Fairmont Pacific Rim?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Pacific Rim?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairmont Pacific Rim offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.