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JW Marriott Parq Vancouver

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39 Smithe Street, Vancouver, British Columbia V6B 0R3 Canada
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Traveler (466)
Room & Suite (171)
Dining (72)
Certificate of Excellence
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Parq Vancouver
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 90 hotels in Vancouver
Location
Cleanliness
Service
Value
Certificate of Excellence
Soaring high above the skyline in the heart of downtown Vancouver, Canada, with the majestic mountains of British Columbia's pristine coast as a backdrop, JW Marriott Parq Vancouver offers a truly spectacular setting for a business or leisure stay. Our city centre luxury Vancouver hotel places you in the vibrant entertainment district, near Robson Street shopping, the cobblestone streets of Gastown and more. Visit us and delight in our hotel's perfect location, and in our LEED Gold Certified guest rooms and suites, including a striking two-floor villa. Please note: All restaurants and lounges, fitness centre, and Spa by JW are temporarily closed until further notice. The health and safety of our guests and associates is our top priority and we appreciate your understanding.
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Room & Suite (171)171
Full view
Property amenities
Electric vehicle charging station
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Children Activities (Kid / Family Friendly)
Car hire
Parking garage
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
67Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Neighborhood
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
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398Reviews12Q+A72Room tips
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Popular mentions
nothinginthisworld wrote a review Jul 1
Canada30 contributions22 helpful votes
It's a JW Marriott but it doesn't feel like it. It's new and pretty but it lacks the luxury that JW Marriotts are known for. It's a barren hotel, very corporate. The suites have ugly and uncomfortable couches, and the view from the rooms are definitely not that great. Avoid this hotel and avoid this city especially if it's raining, there's nothing to do here. This is a one night only hotel, not a long stay vacation base.
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Date of stay: July 2020
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Pat K wrote a review Apr 2020
Olympia, Washington11 contributions3 helpful votes
I attended a retreat here February 2019. The staff were amazing. We were a very larg group of about 900 people. Breakfast and lunch were served to us. The meals were buffet style with many satisfying choices for all palates. Service included two break for tea/coffee. The place was set up to seamlessly meet all our needs. Staff were polite and happy to cater to our every need. I was truly impressed at the organization and the positive attitude of the staff. It all contributed to a wonderful experience. Did I mention that every last bit of the food was really good and very well prepared and presented.
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Date of stay: May 2019
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Launie Savard wrote a review Mar 2020
Kaleden, Canada15 contributions2 helpful votes
Great views from the comfortably sized rooms, delicious room service options, comfortable beds and great service; all in an ideal location. Great dining options on site and walking distance to everything. Will stay here again!
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Date of stay: March 2020
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Lynda M wrote a review Mar 2020
Hudson, Wisconsin106 contributions19 helpful votes
Stayed at the conference hotel as it was convenient. Wish I could have stayed more than two nights! Room was spectacular! Concierge lounge service and food were best I have ever experienced and the conference was wonderful! From set up to flow to food. Start to finish.
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Date of stay: March 2020Trip type: Traveled on business
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K_Olson wrote a review Mar 2020
2 contributions
My husband arranged a night at the JW Marriott for our 9yr anniversary. There was a promotion through Stay Vancouver where on arrival at your hotel you’d be presented with a Visa gift card of 125$ which we could take or use to pay for the room. The person checking us in asked which we would prefer. We chose to apply it to the room directly. The room: 1. There were stains along the carpet in front of the window. 2. There was a food smear along the window sill. 3. The cups in the bathroom were on coasters that were warped, not new coasters, but ones that looked as though they’d been used and gotten wet and then dried again. 4. We’d reserved the room for two people however there was only 1 bathrobe. 5. There were 2 snack items missing from the minibar food selections. Immediately we called the front desk to advise them that 2 items were missing from the snacks, so they wouldn’t think it was us, and we requested an additional robe. We used the roof top hot tub, which was not that hot, or clean. There was a bandaid. When checking out we were told that we didn’t have to wait in line we could just go home. So we did thinking everything would be fine. Everything was not fine. They charged us for the 2 snacks despite the phone call. They didn’t even apply the Visa card promotional discount. We called the hotel to let them know what had happened and the lady that answered the phone was so rude, and forcefully told us three times, insisting that we had taken the Visa card on arrival and not applied it to the room. We told her that she could check the cameras, we did not take the card. It was supposed to be applied directly. We never took the card. Finally she agreed to look into it and call us back. Long story short, they refunded the minibar snacks and applied the Visa card promo discount. But it sure took a lot of work on our end to chase everything down. Overall we were not impressed and it was not a “happy anniversary” we totally expected more from this hotel and were thoroughly disappointed from cleanliness to customer service. It really soured what was supposed to be a special occasion.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Paul F, Front Office Manager at JW Marriott Parq Vancouver
Responded Mar 12, 2020
Dear Kar_Mau_Olson I appreciate the time you have taken to share your review. I am very sorry to hear that you stay fell short of expectations. This is highly concerning as we strive to ensure that the highest standards of service and cleanliness are consistently implemented. Please accept my apologies that we did not meet your expectations and for any impact this had on your stay and after your stay. We have shared your comments with the necessary members of our leadership team to ensure this is immediately investigated. I welcome you to contact me directly at paul.fraser@marriott.com to further discuss your experience in detail. Kind Regards Paul Fraser Director Front Office
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PRICE RANGE
$244 - $513 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaVancouverNortheast False Creek / Yaletown & False Creek North / Central / False Creek / Downtown
NUMBER OF ROOMS
329
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about JW Marriott Parq Vancouver
Which popular attractions are close to JW Marriott Parq Vancouver?
Nearby attractions include B.C. Place Stadium (0.04 miles), BC Sports Hall of Fame (0.2 miles), and Terry Fox Memorial (0.1 miles).
What are some of the property amenities at JW Marriott Parq Vancouver?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
What food & drink options are available at JW Marriott Parq Vancouver?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Parq Vancouver?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to JW Marriott Parq Vancouver?
Conveniently located restaurants include Fanny Bay Oyster Bar & Shellfish Market, Lupo Restaurant, and Ramen Jinya.
Are there opportunities to exercise at JW Marriott Parq Vancouver?
Yes, guests have access to a fitness center during their stay.
Is JW Marriott Parq Vancouver located near the city center?
Yes, it is 0.4 miles away from the center of Vancouver.
Are any cleaning services offered at JW Marriott Parq Vancouver?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Parq Vancouver offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to JW Marriott Parq Vancouver?
Many travelers enjoy visiting Yaletown (0.5 miles), Engine 374 Pavilion (0.4 miles), and Gaoler's Mews (0.7 miles).
Does JW Marriott Parq Vancouver have any great views?
Yes, guests often enjoy the harbor view available here.