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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,452 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Shangri-La Hotel in Vancouver is a true 5-star hotel. Every need we had is well-anticipated, and every detail is well thought out. The corporate sales team is an incredible partner to our business and have helped us exceed expectations for VIP clients that we host in Vancouver. The Shangri-La Vancouver is a true luxury experience.

Helpful?
1 Thank jng1011
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear jng1011, Thank you for sharing your recent experience at Shangri-La hotel, Vancouver. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. Thank you for your... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had an amazing girls night out - Keith Urban concert and the fantastic opportunity to stay at the Shangri-La in Vancouver. The room was fantastic and the service at the hotel was beyond anywhere I have ever stayed before.

Helpful?
Thank DubysMom
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear DubysMom, I very much appreciate the time and effort you have spent to share your kind feedback. I am very pleased you enjoyed our guest rooms and that you received flawless service during your stay, as this is the hallmark hospitality of Shangri-La. It is our goal to provide personalized hospitality from the moment you step into our hotel... More 

LR
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel offers a refined experience. From arrival to departure, no detail is overlooked or need unanticipated. Staff are professional, cheerful, capable & savvy. Accommodations are spotless & luxurious.

Review collected in partnership with shangri-la.com

Helpful?
1 Thank 1TKP
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 1TKP, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm very pleased to hear that you received flawless service during your stay, as this is the hallmark hospitality of... More 

Miami, Florida
Level Contributor
125 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of the hotel is a perfect city hotel, close to water, shopping, business and art districts. The staff is exceptional from the valet to the front desk and your room attendant. Everyone will try to go above and beyond what is expected. Our stay included breakfast which was wonderful, it isn't your typical breakfast buffet. The have a... More 

Helpful?
1 Thank Keri P
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Keri P, We greatly appreciate the time and effort taken to share this kind feedback. I am delighted to hear you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni Street, and the restaurants and shops along Robson Street. I am very pleased you enjoyed our guest... More 

Manchester, United Kingdom
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed on our honeymoon and it was simply superb. The staff throughout were superbly courteous and attentive. The hotel from entrance to exit is very nice decor. Our room was stunning with a comfy bed, ample space, luxurious bathroom and amazing balcony views on the 12th floor. A wonderful treat for the first part of our Canadian adventure.

Helpful?
Thank LordEddardStark
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear LordEddardStark, I very much appreciate the time and effort you have spent to share your kind feedback. I am thrilled that you chose Shangri-La as your home away from home on your Honeymoon, a true urban oasis in the heart of Downtown Vancouver. I am very pleased you enjoy our spacious guest rooms with custom Stearns & Foster mattresses,... More 

Markham, Canada
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Shangri-la knows how to make you feel special and pampered. Right from the initial contact with the luggage porter to the check-in process, to the room appointments, every detail was perfect. These people understand service. The rooms (we booked two) were clean and spacious and full of little surprises such as the bedside switch curtain controls, the pillow menu,... More 

Helpful?
Thank Helen T
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Helen T, Thank you very much for sharing such a wonderful comment in regards to your recent experience at Shangri-La hotel, Vancouver. I am very pleased you enjoyed our spacious guest rooms, our customizable pillow menu, the bedside curtain controls and the reading mode lighting option. I am glad you had an opportunity to enjoy breakfast at Market by... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I had an amazing stay the night of our wedding a few weeks back. A personalized note and treats were left for us in the room, very thoughtful of the staff. Rooms are gorgeously appointed, nice views of W Georgia street. Beautiful hotel, would definitely stay again.

Helpful?
Thank Henry G
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Henry G, I would like to warmly thank you for your feedback in regards to your recent stay at Shangri-La hotel, Vancouver. I'm thrilled that you chose Shangri-La as your home away from home on your Wedding celebration, a true urban oasis in the heart of Downtown Vancouver. I am very pleased you enjoyed our spacious guest rooms and... More 

Boston, MA
Level Contributor
166 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a city hotel. I loved the location. You are near the museums and many shops. You can walk to the water to the cruise ship area or take the ferry to Granville Island. The rooms were a very nice size. There was not much closet space, but had a large bathroom. Having a room with a balcony is... More 

Helpful?
Thank barbboston
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear barbboston, We greatly appreciate the time and effort taken to share this kind feedback. I am thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away from the luxury shopping along Alberni Street, and the restaurants and shops along Robson Street. I am very pleased you enjoyed our spacious guest rooms... More 

Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is always a wonderful chain of hotels. They have a super staff, located right down town. I have stayed at their sister hotel in Hon Kong. Try it you will be back. Great location Short walk to most attractions and great bus tours right from the hotel

Helpful?
Thank John R
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear John R, Thank you very much for the time and effort you took to share this kind feedback. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. I'm thrilled that you enjoyed our convenient downtown location, which is walkable to Stanley Park, and is steps away... More 

Stockton, New Jersey
1 review
2 of 5 stars Reviewed 2 weeks ago

This is a low end Shangri-La among the hotels in the chain. The facilities are bare bone, We had 2 suites, one of them was tiny. For breakfast, we had to wait for half hour to get a table, then wait another half hour to get food. Service in the hotel is mostly indifferent. Room smells.

Review collected in partnership with shangri-la.com

Helpful?
Thank Seeker7738
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear Seeker7738, I am very disappointed that we clearly failed to meet your expectations. We are a smaller size hotel in the Shangri-La Hotels & Resorts group, with 119 rooms. However, we often receive compliments on our guestrooms and amenities. I am sorry that you had to wait for breakfast due to busy volume at the time. This is not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Price Range: $287 - $671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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