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Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
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1,392 Reviews from our TripAdvisor Community

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Showing 1,304: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I travel for work about 70% of the time and stay at a variety of different hotels throughout Canada and the US. The Shangri-La, Vancouver is by far my favorite hotel! The customer service is consistently exceptional - the staff is delightful, welcoming, and gracious. Lana always make sure myself and colleagues are well cared for. The fitness center is... More 

Helpful?
Thank Kimberly R
Vancouver
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have been fortunate to have had the opportunity to stay in the Shangri-La Hotel, Vancouver for several business trips this year. We have consistently found the service to be exceptional, curated and often filled with delicious surprises. Our team has been impressed with Lana Miller, sales manager of the Shangri-La Hotel. Her warm and inviting personality echoes the values... More 

Helpful?
Thank VancouverLad78
Toronto, Canada
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Outstanding customer service, clean, fresh, updated rooms with all the amenities and total privacy. Right down town in close proximity to almost everything. Close to public transit, waterfront, museums, etc. This hotel is far above the mainstay brands. Doesn't have a bar or restaurant however there are lots very close by.

Helpful?
Thank RCrumb
Oakville, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Travelling on business and had a late arrival guarantee for a room for two nights at this so called 5 star hotel. After a gruelling 6 hour flight I arrived at this hotel at midnight looking forward to a decent night sleep. Instead, the night manager told me they "oversold" my room and booked me a cab to stay at... More 

Helpful?
3 Thank Gomyone
Perth, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was located in a perfect place to access the main attractions of Vancouver. The staff were particularly helpful which makes such a difference. The rooms were spacious and well appointed and the bathrooms large and luxurious. The restaurant delivered some amazing food and again the wait staff were impressive. Thank you !

Helpful?
Thank Auscat11
Level Contributor
10 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Lay out of the suite was challenging No storage space for clothes The staff was friendly and helpful however no one explained important details. How to use the room card to use the elevator, operate the electricity in our suite We had problems with tv and coffee maker Service was prompt but we needed to call them all too often... More 

Helpful?
Thank Joyce T
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great beds , restaurant, and service. All team members were friendly, courteous and made us feel special. Second time at this hotel and still great. Only one negative and its a small one. I would expect an I pod dock at a highly rated hotel such as this.Great location.

Helpful?
Thank Willie B
Hong Kong, China
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

To me, Shangri-La hotels (together with Mandarin and Peninsula hotels) are synonymous with superb Asian hospitality done in style. Having stayed at many Shangri-La hotels in Asia, I was somewhat disappointed by this one. There was nothing wrong with it and the service was faultless and the concierge super helpful. But I missed the grandeur and style of its Asian... More 

Helpful?
Thank Silvan C
UK
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in the heart of down town. The location is great and you are in the heart of everything. We walked most places due to the great central location of the hotel. The hotel is beautiful and the beds are extremely comfortable. We had two balconies in our room and all of the curtains and blinds are electronic.... More 

Helpful?
1 Thank GluxUk
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear GluxUk, We greatly appreciate the time and effort taken to share this kind feedback. I'm thrilled that you chose Shangri-La as your home away from home, a true urban oasis in the heart of Downtown Vancouver. It is our goal to provide personalized hospitality from the moment you step into our hotel to ensure you feel comfortable. I am... More 

Chicago, Illinois
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has virtually no signage, perhaps part of its bent toward privacy. But it is elegant, understated, with a pretty lobby and a great upper floor outdoor dining area. The room was first-rate in every way, great comfort, quiet, beautifully furnished. Large bathroom with soaker tub. Perfect service.

Helpful?
Thank 208julie
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review

Dear 208julie, Thank you very much for the time and effort you took to share this kind feedback. I am very pleased to hear you enjoyed the spacious guest rooms, with floor-to-ceiling windows, custom Stearns & Foster mattresses, personal Nespresso machine, L'Occitane bathroom amenities and soaker tub. We hope we have an opportunity to welcoming you back to Shangri-La Hotel,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown

Neighborhood Profile
Downtown
Vancouver's business district, the Downtown area is bustling with smartly-dressed folks balancing their lattes and briefcases to and from work. The area's plethora of contemporary commercial, residential, and corporate spaces has bred a landscape of nouveau restaurants, chain cafes, and upmarket shopping options. However, located right on the waterfront of Vancouver's energetic Harbour, Downtown is a also popular public meeting spot, with a massive public library and convention center attracting a bevy of visitors both local and not, as well as a hotspot for the arts, being home to some of Vancouver's most cutting-edge galleries. With behemoth architecture and a professional air, Downtown means business.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 

Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Location: Canada > British Columbia > Vancouver > Downtown
Price Range: $324 - $716 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Shangri La Hotel Vancouver
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
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