We had a 2 night stay booked at the end of a 3 week road trip and from the minute we checked in at reception, we had first class treatment right through our stay. We were even reminded that we stayed at the hotel exactly 7 years ago the exact same time! We had 2 breakfasts booked and 1 night dinner reservation for the last night of our stay and the food and service was outstanding. We had a lovely room at the front of the hotel overlooking the main road but with such comfortable beds, we had the best 2 nights sleep! We were so happy to come back and stay at this lovely hotel and would always recommend to anybody wanting a stay in Vancouver.

First ever stay at this property. Arrived around 8 PM and was conveniently a very short walk (~ 5 minutes) from the Vancouver City Centre Canada Line station. Sylvain was incredibly gracious / courteous in welcoming us and checking us in quickly and efficiently. We also received a complimentary room upgrade as well as 2x complimentary vouchers for the buffet breakfast valued @ $23 each - a pleasant surprise! The room itself was immaculate and comfortable with a tremendously comfortable bed, good quality TV, large bathroom, and other nice touches like a Nespresso machine. Throughout our stay all staff members were very friendly and accommodating. One came around in the evening to provide additional bottles of water, ice, and even some Lindt chocolates. The pool and hot tub were refreshing and quite good.

We have always done weekend getaways to Vancouver (we live in white rock on the beach so sometimes need our fix of city). Sometimes we have our son and sometimes just the two of us. We have always stayed at the Four Seasons but it is now closed. We have been searching for a replacement and LHermitage is for sure it. They have a year round heated outdoor pool which is brilliant for kids. You can get a room with a kitchenette. Some rooms have patios. The service is impeccable. I highly recommend taking breakfast next door at Cafe Medina (a Vancouver breakfast mecca for locals). They are totally on point with Covid. Presenting us with a PPE package, and the hair dryer and face clothes and robes were all in sanitized packages. They eliminated reusable cups/mugs in favour of sanitized and plastic wrapped one time use cups. Toiletries were in a one use sanitized bag. And to reduce people in the lounge for breakfast they offer complimentary breakfast in your room. The service staff went above and beyond to ensure we were comfortable. The location is 5 mins walk to gastown and yaletown. And 15 min walk to science centre/false reek and 10 min walk to the sails and along to coal harbour. And set right next to shopping district along Robson.