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Mineral Springs Resort

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Mineral Springs Resort
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
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Vancouver, Canada
Reviewed August 20, 2016 via mobile

This was my 3rd visit and we were so disappointed with how dirty the place was. After complaining, the check in manager came over and cleaned for 3 hours. When we checked in the dust pan was still there with dead bugs in it. The manager tried to clean the outside of the fridge and showed me that it won't...

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Thank Darrenlikes2travel
Montreal, Canada
Reviewed August 18, 2016

The first thing that I look at is what kind of service the Hotel provides, and the service here was very good, Ms. Laloni was very helpful and assisted us whenever we needed anything. The chalet was fully contained with its own barbecue and all details needed. This resort has gone through a change in ownership and they are constantly...

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Thank Shemsheer
Surabaya
Reviewed August 18, 2016

Salt Springs Spa Resort was most welcoming. The service was excellent and personalised, plenty of smiles and very forthcoming on fulfilling all of our requests. The baths were rejuvenating and the facilities excellent. We have come away re-energized.

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Thank T V
Calgary, Canada
Reviewed August 10, 2016

We spent the weekend at the resort and we loved it. Quiet, laid back, completely private, and right on the ocean. I could not get over how quiet this place is. There was NO TV - a big plus for a weekend on the island. We lit the fire, walked around, just chilled out and absolutely loved it.

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Thank Rick B
Grimsby, Canada
Reviewed June 29, 2016

Wonderful view and lovely deck to enjoy it from,but that's all! Shower was not clean, sheets felt as if there was sand and grit in them, obviously had not been washed. Dishes are chipped, stovetop was dirty, nothing was maintained. Some lights did not work. You are charged an extra $10.00 if you have not washed all the dishes that...

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1Thank Ruth W
Surrey, Canada
Reviewed June 15, 2016

Surroundings Not well maintained. Lawn not mowed.Rooms were clean, free of dust.Haiir dryer wasnt working. Old linens n towels.the access to the beach is scary n looks like a dumping site.the water in the rock garden is black n dirty.not worth for the amount we paid.

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3Thank geonathan23
newbury uk
Reviewed June 9, 2016

I booked online in March but the booking was never confirmed by the resort. When you call you get voicemail saying there is no one there Mon-Thurs to answer calls/check voicemails! What type of a place is this? I've just cancelled my booking with just over one week to go - they better not charge me. I've called and emailed...

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2Thank alisonsher
Victoria, Canada
Reviewed May 31, 2016

As the title says, this used to be our go-to resort whenever we came to Saltspring. Evidently, ownership of the resort has changed and our experience was completely unlike our first visit. Our room did not appear to be cleaned from the previous occupant, filthy floors and surfaces. The condition of the bathroom was absolutely disgusting. Complete lack of guest...

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2Thank Trevor P
Abbotsford, Canada
Reviewed May 13, 2016

My husband and I sought to redeem a wedding gift certificate for May 2016 that we received a few years ago- it had no expiry date. We just couldn't seem to find the time to go with family commitments, etc. On Feb. 15th, 2016, we booked a 2 night stay online for May 2016 and received e-mail confirmation. We e-mailed...

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7Thank P K
Victoria, Canada
Reviewed May 9, 2016

The lawns were not mowed, garbage in the waste basket, spa not open. We couldn't communicate with the staff as no one spoke english . It was so disappointing as we don't go away very often so this was a special time. The Island was lovely though, we played golf and went to town for a wonderful dinner. I would...

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4Thank dreamweaver474
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Salt Spring Island's highly-acclaimed oceanfront spa resort features exclusive access to the island's mineral waters. The uniquely designed ocean and forest-view chalets, each feature wood-burning a fireplace, BBQ, kitchen and two person mineral water hydro-jet tubs. ... more   less 

Additional Information about Mineral Springs Resort

Address: 1460 North Beach Rd, British Columbia V8K 1J4, Canada (Formerly Salt Springs Spa Resort)
Location: Canada > British Columbia > Salt Spring Island
Price Range: $154 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mineral Springs Resort 2.5*
Number of rooms: 13
Reservation Options:
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Also Known As:
Salt Springs Hotel Salt Spring Island
Salty Springs Hotel
Salty Springs Resort
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Questions & Answers

Questions? Get answers from Mineral Springs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a chalet that faces the ocean.”
 of 5 bubbles Shemsheer, Aug 18, 2016 | Read review
“They're all good little bungalows with ocean views.”
 of 5 bubbles rickb717, Aug 10, 2016 | Read review
“Don't bother”
 of 5 bubbles alisonsher, Jun 9, 2016 | Read review
“All the oceanfront cabins look fantastic. The end cabin...number 10? may be a bit in the trees, so may not have the best view.”
 of 5 bubbles DebB823, Jan 4, 2016 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question