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Sunny Beach Motel

Traveler (6)
Room & Suite (2)

About

#30 of 43 hotels in Penticton
Location
Cleanliness
Service
Value
Property amenities
Free parking
Room service
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS

Location

Full view
57Reviews
1Q+A
10Room tips
Traveler rating
  • 12
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  • 11
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  • English
I have a reservation for this summer and have been trying to call the office for the last 4 days, I have emailed them and asked them to return my call and still nothing. I need to adjust my reservation and it is impossible to contact them. It would be really great if they could return a phone call as I have left messages, and emails for a call back.
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Had issues booking online so had to call. The person on the phone was extremely polite and helpful (and gave me the online price). Older establishment but our room was very clean and quiet. Staff were very friendly and polite.I would recommend it.
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Early (!) in the spring I contacted the motel to hold a number of rooms for a sports team planning to be in Penticton in SEPTEMBER. I asked for the rooms to be held until the end of MARCH and the motel agreed to this, reluctantly. I would have put all the rooms on my credit card to hold them BUT the "non refundable first night" for 10 rooms seemed to be usury to me. I wasn't prepared to lose $1500 or more in case my sports team decided not to go to Penticton. Mid- march I mobilized my team to get busy calling for their rooms but before they could do so, I received a call from the motel. They had rented all but two rooms, and called me to see if I still wanted to rent them. As the deadline of March 31 had not passed I was very upset at this breach of a verbal (and followed up by email) contract. I was told "oh well, we got calls from people wanting rooms, so we rented them". Don't take a chance reserving here - if your plans change, you will find this cancellation policy greedy. Stay somewhere else.
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Response from Nirmaljit, Front Office Manager at Sunny Beach Motel
Responded Apr 26, 2019
I am sorry that this happened to you this is the first that I personally have any knowledge about this Again I am sorry that this happened. The reason that we take a one night deposit is to confirm that the reservation is legitimate so that we do not have people making a reservation and not showing up costing us thousands of dollars and tieing up suites that other guest might have wanted that is the only reason that we started to take Non-refundable deposit. We do care about our guest that is why we always ask them to book directly and save them shelf 15% any way it has been 19 years and it is time to lay in the sand.
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Literally a 2 minute walk to the beach. Location is amazing!! Older building but updated and well maintained. Employees went out of their way to help out guests in every way. Would definitely come back!
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We stayed in a family suite that had two separate bedrooms and a living/kitchenette space. This was a good fit for a family of 5 and cheaper than 2 hotel rooms. Amazing location steps from the beach and a beautiful park for the kids. The accommodations are plain and dated but clean enough. Have your receipt from whatever website you reserved the room with to ensure consistent charges. Inconsistencies were corrected when asked.
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PRICE RANGE
$65 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunny beach hotel penticton
LOCATION
CanadaBritish ColumbiaOkanagan ValleyPenticton
NUMBER OF ROOMS
21
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