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The Grand Hotel Nanaimo

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The Grand Hotel Nanaimo
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163 Reviews from our TripAdvisor Community

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Showing 161: English reviews
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Reviewed yesterday NEWvia mobile

Stayed at the Grand for 7 days. Great service from a very friendly and welcoming staff. Good food at the hotel restaurant and amazing whiskey bar. The Grand will be my go-to place in Nanaimo for the future.

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Helpful?
Thank Gabriel F
Nanaimo, Canada
Reviewed 2 weeks ago

I had my retirement party at the Grand Hotel and had a great experience. I met with Susie to plan the evening. She suggested I have the roast beef dinner, vegetarian lasagna, and numerous salads. I'm so glad I took her advice as my guests totally enjoyed the food. She recommended a DJ for me and he was excellent. The...

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Helpful?
Thank sheryl1961
Management response:

Thank you so much for your kind words! We are so happy that you, friends and family had such a wonderful experience as it is our goal to make sure every guest feels important and leaves with a smile! Management and staff :)

Vancouver, British Columbia, Canada
Reviewed 4 weeks ago

I stayed for a night for a work trip recently. Very nice lobby, cool whisky bar, the room was pretty good too. No included breakfast was a bummer, but I had a good quiet sleep. All in all it is better than the other North Nanaimo hotel I have been using so will try here again soon.

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Thank David W
Reviewed January 9, 2017 via mobile

It is gorgeous hotel, spacious and neat room, attractive lobby with lot of decorations, teas... and a lovely quiet-sleeping dog. Nice breakfast start @6:30am.It is very close to Mall centre with Sears, Montana's and Cineplex.

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Thank kenj33
Vancouver Island
Reviewed January 5, 2017

As a family we decieded to go out for Christmas dinner, when we heard the Grand did a Turkey buffet $55pp, we booked. We arrived at 3.30pm and wanted to meet up with our family and have a drink in the bar,we were told we could not, we had to line u p by the front door.at 4pm we were...

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Thank Shipmates
NANAIMO
Reviewed December 29, 2016 via mobile

We have gone the the Grand Hotel xmas dinner for the last 6 years.The buffet has always been great , this year there was a sharp departure from from all the qualities that made dinner at the Grand enjoyable.There were 7 the in our party . We stood at the buffet table waiting for the Salmon it came out from...

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Thank m a
Sicamous, British Columbia, Canada
Reviewed December 22, 2016 via mobile

Very nice, old but clean. One bed was wrinkled like someone sat on it, pillowcases and bed not tucked in, would look neater, no hotel binder or restaurant menu, or pad & paper , need them. Lobby was amazing for Christmas, Barkley the hotel dog greeted you , so cute . Definitely recommend. Close to lots of amenities.

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Thank Irene M
Alberta
Reviewed December 8, 2016

My immediate reaction was, this is an accident waiting to happen as the lobby was congested with Christmas displays. When I figured out where the front desk was able to check in. MY room took 2 hours to heat up. The wifi is unsecured. Otherwise the bed linens were great and the room very quiet.

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Thank moreholidays100
Kelowna, Canada
Reviewed October 28, 2016 via mobile

Central North Nanaimo location. Walking distance to a small mall and Montana's restaurant. Modern looking outside but Victorian inside- furnishings and decor. A small comfortable whisky bar (couches & a couple tables) off the lobby. Nice restaurant off the lobby with a limited menu - good place for a quite breakfast or dinner. Prices a bit above average. Room was...

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Thank J M
Reviewed October 24, 2016

I thought the hotel was going to be nice on first appearance, however I was soon disappointed on all fronts. The room I was given was on the 3rd floor with 2 Queen beds. The green carpet in the room was old, stained and very dirty. The bathroom was old with peeling paint. The beds are hard and uncomfortable, they...

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1Thank Brent R
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Grand Cru Restaurant
Grand Cru Restaurant
Cuisines: Canadian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about The Grand Hotel Nanaimo

Address: 4898 Rutherford Rd, Nanaimo, British Columbia V9T 4Z4, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $106 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel Nanaimo 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Grand Hotel Nanaimo
Nanaimo Grand Hotel
Hotel Style:
#5 Business Hotel in Nanaimo
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Front rooms (uneven numbers) are best”
 of 5 bubbles complus, Jun 30, 2016 | Read review
“more scenery the higher you go”
 of 5 bubbles bschlegel2016, Apr 15, 2016 | Read review
“Ask for a room with big windows if given a room with a small window. Definitely eat or order room service at least once. The food is great.”
 of 5 bubbles AlisaRae, Mar 17, 2016 | Read review
“Simply ask for what you desire. They will set you up! Garden view, mountain view, urban view.....”
 of 5 bubbles Gobrightly, Mar 8, 2016 | Read review
“keep driving.”
 of 5 bubbles boathunter03, Dec 6, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question