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Howard Johnson Hotel - Nanaimo Harbourside

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Howard Johnson Hotel - Nanaimo Harbourside
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363 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Victoria, Canada
Level Contributor
9 reviews
3 of 5 stars Reviewed 5 days ago NEW

We stayed in the hotel last month and it was clean and comfortable. The only thing I wish I would have known is that we had to walk a long way to our room as there is only one door to enter and exit. My husband was in town for treatment of his heart condition and I have severe arthritis... More 

Helpful?
Thank Iloveferrets
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Need I say more? The room smells like sweaty socks. Would not stay again. Literally unable to stay. My mother slept in the car. We left without a refund. The pool also does not have a lifeguard. The wifi is also unstable at best. Lots of loading and lag.

Helpful?
Thank Richard W
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Richard, I am so very sorry that we did not met your expectations during your stay with us at the Howard Johnson Harbourside Hotel Nanaimo. The housekeeping department is known for the excellent cleanliness standards ensuring the best possible sleep and comfort for our guests. I wish to apologize for the team not making sure the room was... More 

Travelers are raving about these Nanaimo hotels

Morden
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed August 24, 2016 via mobile

We Came late for a night with our family and what a horrible disappointment! Everything about the place is wrong. The hallways smell like skunk! There was animal poop on one of the rooms! Absolutely disgusting and horrendous. The front staff was ok considering I expressed my great disappointment with all of my Latin extra verbal language (and verbal) If... More 

Helpful?
2 Thank Ana A
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Ana, I was distressed to read your comments on TripAdvisor. Yes we are an older property however we do keep our hotel clean. I am sorry that the front desk staff were not able to assist with your luggage. The hotel is known for providing great service and clean and comfortable accommodation. We do have pet friendly accommodation,... More 

Nanoose
Level Contributor
3 reviews
4 of 5 stars Reviewed August 22, 2016 via mobile

Price was good room was clean, hotel is old but there's nothing wrong with that. I also thought the location was great. Working a $6 can ride or even walkable distance to Nanaimo's night life, restaurants, historic sites and harbour front. I'll stay there again for sure.

Helpful?
Thank 776audrav
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 20, 2016 via mobile

It didn't look great from the outside, but the room was more dreary and dated. It was clean but was run down and people kept smoking outside our window , so our a/c sucked the smoke into our room, yuck! The bathroom was out of the 70's and there was no coffee in room, I had to ask for more... More 

Helpful?
Thank Sian T
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Sian, Thank you very much for taking the time to post your comments about the smoking outside of the hotel. We have made a few changes and have we now have a dedicated smoking area that is not close to any hotel rooms or doors for guests. The ash urns by the doors were put there so people... More 

Rossland, British Columbia, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed August 20, 2016

OLD, run down, gross, never took my shoes off and wrapped towels around my pillow to try and sleep. Wayyyyy to expensive and I would only recommend it to my worst enemy. I hate saying this because the staff was friendly and they provided me an apple at the end of my journey there but it was run down and... More 

Helpful?
Thank Darcee O
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Darcy It was so sad to read your review as posted on Tripadvisor. The staff truly work hard to provide clean and comfortable rooms with great value and service. I am so very sorry we did not meet your expectations of cleanliness. I am having housekeeping check to see about the odour as several guests mentioned the same... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed August 19, 2016 via mobile

I should have left when the front desk didn't even acknowledge me, but I heard other patrons saying the city was booked up and it was getting late. The room reminds me of a 90's college student dorm. Everything is dated, like everything! Old tube TV, dated style decor, mattress is hard as a rock, ugly wall paper, and they... More 

Helpful?
Thank Julie M
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Julie Thank you very much for taking the time to post your comments about your stay at the Howard Johnson Harbourside Hotel Nanaimo. I am sorry the front desk agent did not acknowledge you when you arrived, as you mentioned the desk was busy with other patrons at the time. I have reviewed your comments with the front... More 

Stirling, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 17, 2016

The hotel appeared very dated on arrival. The staff, although really friendly, were most often found sitting on the couch watching TV. They were not dressed professionally either. The room key was an old school key, which I haven't seen for years. But the room was clean. We took my grandkids out to the pool and discovered it was absolutely... More 

Helpful?
Thank CathyB612
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Cathy Well what can I say but I am very sorry that your stay was not that positive at all. I have personally addressed the key issues you mentioned. Security Company has ensured that the all their staff are dressed with logo shirt indicating security and not to be sitting in the lobby at all. The front desk... More 

Nottingham, United Kingdom
1 review
1 of 5 stars Reviewed July 29, 2016

Me and my brother stayed here. The hotel itself is ok, nothing special but an average hotel. After leaving the hotel and finishing my trip i realised I had been charged for both nights £66.93 and £46.23. However there was also a charge of £218.57; at least $350. The hotel denied this happened on their accounts even though that's what... More 

Helpful?
Thank signupcelo
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Thank you for taking the time to post your comments about your recent stay. I would like to address the comment directly about the CREDIT CARD FRAUD. Upon check-in all guests are asked for a credit card and a hold of $250 CDN is processed on the credit card to cover the estimated cost of the room and... More 

Edmonton, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 28, 2016 via mobile

This hotel is good for what you get. It's nothing special or ritzy, but if you're looking to stay in Nanaimo and don't want to spend an arm and a leg, it's a good place. The staff is friendly and they have an outdoor pool if you want don't want to go anywhere.

Helpful?
Thank yamaha24
Erik B, Manager of Operations at Howard Johnson Hotel - Nanaimo Harbourside, responded to this review

Good Day Thank you very much for posting your comments about your recent stay. Yes the outdoor pool is a fantastic amenity we have. The Howard Johnson Harbourside Hotel Nanaimo is the only hotel in Nanaimo with an outdoor pool. The staff take great pride in providing clean comfortable rooms at valued price for a downtown location. Thank you again... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning

Additional Information about Howard Johnson Hotel - Nanaimo Harbourside

Address: 1 Terminal Ave N, Nanaimo, British Columbia V9R 5R4, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $65 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Hotel - Nanaimo Harbourside 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Howard Johnson Nanaimo
Nanaimo Howard Johnson
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