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Best Western Dorchester Hotel

580 reviews
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Traveler (117)
Room & Suite (45)
Dining (29)
Overview
  • Excellent26%
  • Very good40%
  • Average20%
  • Poor10%
  • Terrible4%
Travelers talk about
“older hotel”(11 reviews)
“harbour view”(19 reviews)
“downtown nanaimo”(26 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
Offers from Best Western Dorchester Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (580)Write a Review
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All reviewsolder hotelharbour viewdowntown nanaimoqueen bedlocation is greatwe've stayedfront desk staffcentral locationone night stayvancouver islandbrucetheatreferryrenovationswalkwayshampoobc
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1 - 5 of 564 reviews
Reviewed 1 week ago via mobile

Fantastic and friendly staff . Clean, quaint rooms overlooking the famous Nanaimo harbor and sea wall. Right down town , close to everything, Has that old time warmth’s feel of belonging to something great. Where the staff is truly there to enhance your stay. When...More

Thank chrisy105
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 1 week ago

Dear guest, Thank you very much for staying with us and your great feedback is much appreciated. I'm glad to know that you've enjoyed your stay with us. Hope we can accommodate you again in near future. Sincerely, Charlie Li Front Office Manager Best Western...More

Hotel's Favorite
Reviewed October 28, 2017

Hotel room was super clean and had all amenities. The front desk gave us a 20% off coupon for breakfast and dinner. Parking was free though. The location was perfect, overlooking the pretty harbour and esplanade. This is right downtown so close to everything including...More

1  Thank BenefacTours
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded October 30, 2017

Dear Benefac Tours, Your feedback is greatly appreciated. I'm glad to hear that you've enjoyed your stay and our convenient location with surrounding area. Most of all, I'm glad to hear that our staff served you well. It's been pleasure accommodating you, and will look...More

Reviewed 2 weeks ago

This hotel is a smaller, intimate type of place, at least it feels that way. We have stayed there every year for the last 3 or 4 years for New Year's Eve with another couple. We find it much nicer than the huge, crazy busy...More

Review collected in partnership with Best Western
Thank W6025HVpats
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 1 week ago

Dear guest, Thank you very much for staying with us and your great feedback is much appreciated. I'm glad to know that you've enjoyed your stay with us. Hope we can accommodate you again in near future. Sincerely, Charlie Li Front Office Manager Best Western...More

Reviewed 3 weeks ago

Rooms seemed clean however hardwood floor was noisy from other rooms above, cold to get up in morning. Did not encounter many staff, but desk staff were friendly, getting from parking lot wasn’t great, stairs and suitcase don’t work wellMore

Review collected in partnership with Best Western
1  Thank Jo-anne D
Response from NanaimoResponse, Front Office Manager at Best Western Dorchester HotelResponded 2 weeks ago

Dear Jo-Anne Digeorgio, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 4 weeks ago

Excellent Rooms-Good Rate-Great Restaurant Felt like I had come home and I hadn't been to this hotel in years as my travel plans had changed. Very modern and very clean and well located in Nanaimo. Downtown!More

Review collected in partnership with Best Western
1  Thank Donna G
Response from NanaimoResponse, General Manager at Best Western Dorchester HotelResponded 4 weeks ago

Dear Donna G, Thank you very much for staying with us and your great feedback is much appreciated. I'm glad to know that you've enjoyed your stay with us. Hope we can accommodate you again in near future. Sincerely, Julie Park General Manager Best Western...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Dry Cleaning
Business Center with Internet Access
Banquet Room
Self-Serve Laundry
Things to do
Bar/Lounge
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Nanaimo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (117)
Room & Suite (45)
Dining (29)
Hotel & Grounds (79)
Bathroom (11)
Questions & Answers
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vipaddler
September 29, 2016|
AnswerShow all 5 answers
Response from benji832016 | Reviewed this property |
As far as I know, there's no jacuzzi facilities... They do have a fitness room though.
0
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Room Tips
"Always worth asking for a harbour view."
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"Ask for a harbour view"
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"Some rooms have sea views"
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"Ask for harbour view"
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