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BEST WESTERN Dorchester Hotel

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409 Reviews from our TripAdvisor Community

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Showing 399: English reviews
dawson creek, Canada
4 of 5 stars Reviewed 2 days ago NEW

a nice heritage complex, but has it's aged issues. One for me was the musty smell every where. The small room we had on 2nd floor. and the maze of stairs and halls The place aside from that was clean, had nice staff and was in the right location for us. Would of been a bonus to have more tables,... More 

Review collected in partnership with Best Western

Helpful?
Thank Greg R
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Greg R, Thank you for your feedback. We'll implement your feedback to enhance our service for our future guests. Glad to learn that you've enjoyed our service and location. The issues that you have brought to us will be looked into and we'll try to resolve. For your future reference, we have some other room types that are bigger... More 

London
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel for 3 nights. My room was small with a low ceiling. The bed are ok. The service is bad especially the cleaning. They don't know how to make a bed. Look at the pictures 2 days in a row when I came back in the room in the evening. This is not worth the price for... More 

Helpful?
Thank eccfitness
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear eccfitness, On behalf of our team, please accept our sincere apology, and we'll address the issue as soon as possible, and implement your feedback to our team immediately. I agree that it is not acceptable, and I'll make sure that proper cleaning procedure for our stay over guests takes place immediately. Hope you will consider staying with us again... More 

Travelers are raving about these Nanaimo hotels

White Rock, Canada
Level Contributor
223 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 455 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the BW because we couldn't get into the Coast. We booked a view suite that looked directly into wires and trees - view was a bit of a stretch. First thing that struck us was the musty old smell everywhere. When we arrived home and opened our suitcases that smell hit us and we had to launder our... More 

Helpful?
Thank Hosta_La_Vista
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Hosta_La_Vista, Please accept our sincere apology if your stay was not to your satisfaction. We always strive to serve our guests with better service and amenities and try our best to accommodate our guest's needs. We appreciate taking your time letting us know what your likes and dislikes were, and we'll implement your feedback to enhance our service for... More 

Vancouver, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a fantastic location, it's right downtown, with parking and ocean views from some rooms. I have stayed here many times and always happy, although some of the rooms are the size of a broom closet and if there had been two of us in one of those I would have been upset. The staff are very... More 

Helpful?
2 Thank Emma S
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Emma S, Greatly appreciated for taking your time to write us your feedback and thank you for your continuous support for Best Western Dorchester Hotel. We'll definitely implement your feedback to enhance our service for future. Will look forward to welcoming you again! Sincerely, Julie Park General Manager Best Western Dorchester Hotel More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent location in the Historic Arts District and the water front, marina with lots of mid range and superior dinning. Museums and the Port Theatre easy walking distance. Friendly staff, onsite restaurant good value.

Review collected in partnership with Best Western

Helpful?
Thank Jonathan W
NanaimoResponse, General Manager at BEST WESTERN Dorchester Hotel, responded to this review

Dear Jonathan W, Thank you for your great feedback. Glad to hear that you've enjoyed your stay with us and our location. As you've mentioned, we're located in the heart of downtown with beautiful Nanaimo harbour view, there're historic attractions such as Bastion, Sea Walk trail, Nanaimo Museum, Nanaimo Art Gallery, Port Theatre, Convention Centre, Casino, various shops and restaurants... More 

Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I had our Honeymoon at this Hotel 19 years ago and have stayed here every time we have come up to Nanaimo. its been 10 years or so but the hotel is eve better!! the accommodations for our two little West Highland Terriers was over the top. I think they had more fun than we did.

Review collected in partnership with Best Western

Helpful?
1 Thank John P
Delta, Canada
Level Contributor
107 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed June 21, 2016

Stayed here for one night on business in room 407 which looks directly across to the Coast hotel but does offer a limited view of the harbour. The hotel is right in the old downtown area just steps to the waterfront. Check in was friendly and relatively quick.Despite being an older property the lobby area is fairly inviting. The internet... More 

Helpful?
1 Thank Allan A
Canada
1 review
4 of 5 stars Reviewed June 21, 2016

I was a first time visitor to Nanaimo. My flight arrived very late, 12:00 a.m, and I was to leave at 4:00 a.m. I was expecting a good nights rest and if I had known that me paying extra for the harbour view would put me right by the noisy road and a little ways away from a theatre (that... More 

Review collected in partnership with Best Western

Helpful?
Thank Melida A
Kamloops, Canada
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 19, 2016

Most Best Westerns have an inclusive breakfast. Because the Dorchester has a restaurant breakfast is not included in your registration. The hotel parking is not the most convenient being about (2 lots) half a block at the rear of the hotel. We did unload at the front of the hotel in a loading zone which was no problem. We booked... More 

Helpful?
1 Thank Ken H
Kamloops
1 review
3 of 5 stars Reviewed June 17, 2016

OK for a down town hotel Question the parking lot security and location in regards to the hotel check in. Stairs between elevator and room make it tough if you are using a walker and carrying your own luggage.

Review collected in partnership with Best Western

Helpful?
Thank Dave D
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 

Additional Information about BEST WESTERN Dorchester Hotel

Address: 70 Church Street, Nanaimo, British Columbia V9R 5H4, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $108 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Dorchester Hotel 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western
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