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BEST WESTERN Northgate Inn

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314 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Calgary, Canada
Level Contributor
9 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

It is an okay okay hotel. The staff is friendly. The free breakfast is good - sausages , eggs, scrambled eggs, waffles , breads , jams , cereal , fruits etc. The carpets in the hallways and the elevator are very dated. The housekeeping folks for some reason were leaving just 3 bathing towels instead of 4. Of the 4... More 

Helpful?
Thank 833gauravd
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank 833gauravd for their review. We are very sorry about the experience with the towels and that is very frustrating and not to our high standards. We have brought forward their concern to our Housekeeping Manager. In our experience we compare pretty favourably against other Best Western properties. With three core tiers including Best Western Plus... More 

Canberra, Australia
Level Contributor
168 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We did ask for a quiet room, but the traffic noise was terrible. Maybe it would have been even worse in other rooms! Couldn't turn the fridge off as the dial just spun and no power point. On the plus side, the room was clean, the king bed comfortable, the shower great and the room was quite large and the... More 

Helpful?
Thank Les_Landau
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank our guest for their review and we are sorry about the problem with the refrigerator dial and that the noise was not to their expectations. If you choose a hotel that is "far away" from wherever you wanted to be - That is not our fault. Most guests choose us for our great location in... More 

Victoria, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The front desk staff were lovely. The room was very clean and the king bed was comfy. It is cool breakfast is included and I really appreciated they had gluten free items and almond milk! The scrambled eggs tasted weird though. All in all very good, affordable hotel. Parking was easy and convenient.

Helpful?
Thank Emily D
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Emily D for their review and for highlighting some of our great features for breakfast. I'm sorry to learn the scramble eggs tasted weird. We normally have great feedback about the product, which is a pre-made scrambled egg product made with liquid whole eggs. More 

Portland, Oregon
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We st ayed three nights at this hitel. While we found the staff and facilities, for the nost part to be excellent, it had two specific defects. The most important is that the wall air conditioner is mounted so that it blows directly in the sleeper's face. As a result, we opened the window (fortunately we were on 3rd floor).... More 

Helpful?
Thank dick_mary
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank dick_mary for their review and their honest feedback regarding their stay. Our Air Conditioners should all have directional venting and we've directed our maintenance team to have a quick look at all the A/C units on the third floor for any obvious defects. Normally the Air conditioning is off upon arrival however during several heat... More 

1 review
5 of 5 stars Reviewed 1 week ago

10 -15 minutes from the Ferry Station. Great value., Rooms were clean and very comfortable beds. We were 4 adults sharing a room with x2 queens. At check in we were pleased to be upgraded to a suite that had a second bedroom ajoined with its own double bed and TV. We could have used additional bathroom linens and likely... More 

Review collected in partnership with Best Western

Helpful?
Thank janicew258
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank janicew258 for their review and appreciate all of the excellent feedback regarding their stay. We are located 10-15 minutes from the Departure Bay ferry terminal, and we are about 25-30 minutes from the Duke Point Ferry terminal. For those guests not familiar with BC Ferries or Nanaimo it's important to note there are two terminals.... More 

Victoria, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

BOOK DIRECTLY THROUGH THE HOTEL TO GET THE BEST RATE!!! DO NOT BOOK THROUGH BOOKING.COM!!!!!!!! We had to visit Nanaimo for a swim meet and had to book at the last minute because originally we were supposed to camp. I was stressing out because according to Trip Advisor, everything was pretty booked up. I ended up booking through Booking.com from... More 

Review collected in partnership with Best Western

Helpful?
Thank bentleyfamily5
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank the bentleyfamily5 for their review. We're glad they enjoyed their stay and very glad the staff delivered "Excellent Customer Service". To be honest I think the issue with the rate was a mistake that was corrected at check in more so than a particularly inflated rate through a partner site. Everything else about the review... More 

Port Hardy, Canada
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Coffee in the lobby -good coffee and all the fixings plus Apples Now we register fast and efficient and knew my name No Restaurant only a very good breakfast on the house in the morning. So before stopping at Dinner time maybe take sometime and have dinner.

Helpful?
Thank Tripadviser15
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Tripadviser15 for their review and for their advice. We offer a free deluxe Continental Breakfast but do not have a restaurant on site. There are several great restaurants located within 2 blocks of the hotel and a variety of choices for everyone. More 

Woodstock, Canada
1 review
5 of 5 stars Reviewed July 25, 2016 via mobile

Very nice hotel workers are so nice! Best breakfast ever and I love the deck ❤️ it has everything u would need kids would love it because I know I did the wifi is super fast too so I was happy about that I'd totally recommend this hotel. The location is wonderful,they gave a sauna place for laundry and more!

Helpful?
Thank LittleMissDancer
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank LittleMissDancer for their review and for highlighting the great features of our hotel. Our guest laundry area is currently under renovations but should hopefully be back up and running within a few weeks. More 

calgary, Canada
1 review
5 of 5 stars Reviewed July 22, 2016

very good and clean hotel.excellent location close to restaurants and stores.hotel staff very helpful in special Trina at reception. keep the standard up and for sure you will be a busy hotel 365 day/year.

Review collected in partnership with Best Western

Helpful?
Thank Adrian D
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Adrian D for their review and for highlighting some of our great features. We have a fantastic team at the hotel and we really appreciate hearing our guests' positive experiences. We look forward to welcoming our guest back in future. More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed July 19, 2016

We had a good and comfortable stay at this hotel. The only downside is that it is near the highway and doesn't have a nice view. We weren't looking for a resort place and didn't notice the traffic noise, but some may not like that.

Review collected in partnership with Best Western

Helpful?
Thank Sandra B
GMNorthgate, General Manager at BEST WESTERN Northgate Inn, responded to this review

We would like to thank Sandra B for their review. We are in a suburban commercial area next to a highway. Although most guests don't notice or care about road noise there are some guests that may not be the best fit. What we lack in resort feel and view rooms we make up with our excellent staff and great... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Northgate Inn

Address: 6450 Metral Dr, Nanaimo, British Columbia V9T 2L8, Canada
Location: Canada > British Columbia > Vancouver Island > Nanaimo
Price Range: $107 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Northgate Inn 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Hotel Style:
#4 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo
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