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Delta Grand Okanagan Resort

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Delta Grand Okanagan Resort
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798 Reviews from our TripAdvisor Community

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Showing 777: English reviews
Winnipeg, Canada
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall, a great destination. Check in was a bit slow and no one told us when we booked the hotel that you also have to book a shuttle, so when we showed up at the airport we had no ride. A call and an hour wait later and we go into town. The rooms were good. The Lake View rooms... More 

Helpful?
1 Thank Rock_Mule
Sydney, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very opulent and impressive as you enter the lobby. Very friendly service at check in and much information shared about the resort and the area. We met the same person in a lift the next day and we carried on the conversation from the desk the day before. Very impressed with memory. The views in a Lakeview room are impressive... More 

Helpful?
Thank 123Brett
Oakville, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week in August and for the most part enjoyed the visit. There were two issues however - our room was on the 4th floor of the North tower and after a few days noticed that dogs (and their owners) would frequently be getting off and on the elevators with us. On investigation we discovered we... More 

Helpful?
3 Thank toutpret
DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your feedback and I am glad to hear that you enjoyed your stay. The hotel is indeed pet friendly, and as you mentioned, we do have dedicated pet floors and I apologize that you were not aware. I am also glad that you enjoyed the food and beautiful setting of OAK + CRU Social... More 

Snohomish, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I revisited this resort for the second consecutive year. We enjoy staying at the Delta because of its central location to the lake, shopping and restaurants. The hotel was friendly, clean and inviting! It was lovely waking up to the beauty of Lake Okanagan. If you are a coffee lover, Giobean espresso outside of the hotel makes... More 

Helpful?
Thank Terri H
Vancouver, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Delta Grand Okanagan which is a beautiful hotel in downtown Kelowna with stunning scenery and the walkway along the lake is just outside the hotel doors. Waterfront location is excellent and it was less than fifteen minutes to drive to Mission Hill Winery and other wineries in the area. Check in was efficient and we chose to... More 

Helpful?
Thank Jody45
Level Contributor
186 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Enjoyed my stay. Some good work in the lobby, restaurant/bar in lobby has added some energy to hotel. Free wifi a key for me. Room big, comfortable, clean. Had fantastic front desk service. Parking is expensive $20 per day. Location near Knox mountain and in the lakefront is fantastic.

Helpful?
Thank Promart1
Surrey, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from a lovely stay at the Delta Grand Okanagan Hotel. The location, the view, the accommodation and the staff were all excellent, along with the food and beverage at the newly opened restaurant. We highly recommend this property!!

Helpful?
Thank martinI4909RI
Calgary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

This was a trip planned with fairly senior execs & their spouses of a major company. It was also our second trip to this hotel in 2 weeks. We warned our guests it may not be the best but were willing to give it a second try. The hotel was full and apparent they cannot handle the level of service... More 

Helpful?
5 Thank maryvB1969KH
DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for your feedback, I am sincerely disappointed to hear of the challenges that you had during your stay. I’m sorry for the issues that you had with your guestroom, and to hear that your guests’ request to move rooms was not completed as promised, we do our utmost to ensure all of our guests are... More 

Calgary, Canada
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

You don't have a lot of full service hotel options on the lake in Kelowna, and The Grand is a good one. It's a busy spot and the rates in high season are ridiculous, but you can't beat the views and location. The hotel staff are friendly, but the valet service at the front door is slow. No fault of... More 

Helpful?
Thank wenztravels
DeltaDGO, Director of Rooms at Delta Grand Okanagan Resort, responded to this review

Dear Valued Guest, Thank you for sharing your comments. I am glad that you enjoyed our downtown Kelowna hotel in the heart of the cultural district. I am sorry to hear that you had challenges with our valet service, we are continually looking at opportunities to provide more efficient guest services especially when we have a busy hotel! I sincerely... More 

West Kelowna, British Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

It was a very spacious clean room. The concierge went above and beyond supplying Tylenol to my girlfriend who got stung by a bee and ziplock bags to us for our leftovers. The only bad thing was room service took a while to get for breakfast, however it was within reason seeing as how it was a very busy time.... More 

Helpful?
Thank 668justinf
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Resort has completed extensive renovations to all 262 guestrooms in the North and South Tower. The newly designed rooms features SmartDesk work area with multiple connectivity docks, complimentary internet, and many other thoughtful touches. Renovations included the addition of Club Lounge and two private guest room floors with exclusive amenities and services. Best views in town! ... more   less 

Additional Information about Delta Grand Okanagan Resort

Address: 1310 Water Street, Kelowna, British Columbia V1Y 9P3, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $165 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Grand Okanagan Resort 4*
Number of rooms: 325
Reservation Options:
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Also Known As:
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Grand Okanagan Resort Kelowna, Okanagan Valley
Hotel Style:
#2 Top resorts Hotel in Kelowna
#3 Spa Hotel in Kelowna
#3 Green Hotel in Kelowna
#4 Business Hotel in Kelowna
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